How do I find my BotGenuity API Key?

Log in to your account, select a chatbot, navigate to **Settings** > **Security**, and generate your API Bearer Token.

Can I test bot responses via AI?

Yes! The `chat_with_bot` tool allows you to interact with your chatbots and retrieve high-fidelity AI responses programmatically.

How do I retrieve captured leads?

Use the `list_captured_leads` tool with a specific chatbot ID to retrieve all contact information collected during user sessions.

INSTANT PLUG AND PLAY

BotGenuity MCP Server for CrewAIGive CrewAI instant access to 6 tools to Chat With Bot, Get Chatbot Details, Get Conversation History, and more

Name: BotGenuity
Availability: InStock
Author: Vinkius

Built by Vinkius GDPR 6 Tools Framework

Connect your CrewAI agents to BotGenuity through Vinkius, pass the Edge URL in the `mcps` parameter and every BotGenuity tool is auto-discovered at runtime. No credentials to manage, no infrastructure to maintain.

Use with Your AI Agent

Ask AI about this App Connector for CrewAI

Open in ChatGPT Open in Claude Open in Perplexity

The BotGenuity app connector for CrewAI is a standout in the Customer Support category — giving your AI agent 6 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

python

from crewai import Agent, Task, Crew

agent = Agent(
    role="BotGenuity Specialist",
    goal="Help users interact with BotGenuity effectively",
    backstory=(
        "You are an expert at leveraging BotGenuity tools "
        "for automation and data analysis."
    ),
    # Your Vinkius token. get it at cloud.vinkius.com
    mcps=["https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"],
)

task = Task(
    description=(
        "Explore all available tools in BotGenuity "
        "and summarize their capabilities."
    ),
    agent=agent,
    expected_output=(
        "A detailed summary of 6 available tools "
        "and what they can do."
    ),
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About BotGenuity MCP Server

Connect your BotGenuity account to any AI agent and take full control of your automated customer engagement and chatbot operations through natural conversation.

When paired with CrewAI, BotGenuity becomes a first-class tool in your multi-agent workflows. Each agent in the crew can call BotGenuity tools autonomously, one agent queries data, another analyzes results, a third compiles reports, all orchestrated through Vinkius with zero configuration overhead.

What you can do

Bot Orchestration — List and manage all your AI chatbot instances programmatically, retrieving detailed configuration and high-fidelity operational status in real-time
Lead Capture Intelligence — Access complete directories of leads captured during bot interactions, including high-fidelity contact metadata and conversation context
Conversation Discovery — Retrieve detailed chat histories and individual message threads to maintain a perfectly coordinated overview of customer needs
Real-Time Interaction — Programmatically send messages to your chatbots to test performance or integrate bot responses into custom business workflows
Platform Monitoring — Access chatbot configuration details and monitor account-level connectivity directly through your agent for instant reporting

The BotGenuity MCP Server exposes 6 tools through the Vinkius. Connect it to CrewAI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 6 BotGenuity tools available for CrewAI

When CrewAI connects to BotGenuity through Vinkius, your AI agent gets direct access to every tool listed below — spanning chatbot-builder, conversational-ai, digital-assistant, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

chat_with_bot

Send a message to a chatbot and get a response

get_chatbot_details

Get details of a specific chatbot

get_conversation_history

Get full history for a conversation

list_captured_leads

List leads captured by a chatbot

list_chatbot_conversations

List conversations for a chatbot

list_chatbots

List all chatbots in your BotGenuity account

Connect BotGenuity to CrewAI via MCP

Follow these steps to wire BotGenuity into CrewAI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

Install CrewAI

Run pip install crewai

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com

Customize the agent

Adjust the role, goal, and backstory to fit your use case

Run the crew

Run python crew.py. CrewAI auto-discovers 6 tools from BotGenuity

Why Use CrewAI with the BotGenuity MCP Server

CrewAI Multi-Agent Orchestration Framework provides unique advantages when paired with BotGenuity through the Model Context Protocol.

Multi-agent collaboration lets you decompose complex workflows into specialized roles, one agent researches, another analyzes, a third generates reports, each with access to MCP tools

CrewAI's native MCP integration requires zero adapter code: pass Vinkius Edge URL directly in the `mcps` parameter and agents auto-discover every available tool at runtime

Built-in task delegation and shared memory mean agents can pass context between steps without manual state management, enabling multi-hop reasoning across tool calls

Sequential and hierarchical crew patterns map naturally to real-world workflows: enumerate subdomains → analyze DNS history → check WHOIS records → compile findings into actionable reports

BotGenuity + CrewAI Use Cases

Practical scenarios where CrewAI combined with the BotGenuity MCP Server delivers measurable value.

Automated multi-step research: a reconnaissance agent queries BotGenuity for raw data, then a second analyst agent cross-references findings and flags anomalies. all without human handoff

Scheduled intelligence reports: set up a crew that periodically queries BotGenuity, analyzes trends over time, and generates executive briefings in markdown or PDF format

Multi-source enrichment pipelines: chain BotGenuity tools with other MCP servers in the same crew, letting agents correlate data across multiple providers in a single workflow

Compliance and audit automation: a compliance agent queries BotGenuity against predefined policy rules, generates deviation reports, and routes findings to the appropriate team

Example Prompts for BotGenuity in CrewAI

Ready-to-use prompts you can give your CrewAI agent to start working with BotGenuity immediately.

"List all my chatbots in BotGenuity."

"Show the captured leads for chatbot ID 'B123'."

"Ask my 'Customer Hero' bot: 'What are our shipping rates?'."

Troubleshooting BotGenuity MCP Server with CrewAI

Common issues when connecting BotGenuity to CrewAI through the Vinkius, and how to resolve them.

MCP tools not discovered

Ensure the Edge URL is correct. CrewAI connects lazily when the crew starts. check console output.

Agent not using tools

Make the task description specific. Instead of "do something", say "Use the available tools to list contacts".

Timeout errors

CrewAI has a 10s connection timeout by default. Ensure your network can reach the Edge URL.

Rate limiting or 429 errors

Vinkius enforces per-token rate limits. Check your subscription tier and request quota in the dashboard. Upgrade if you need higher throughput.

BotGenuity + CrewAI FAQ

Common questions about integrating BotGenuity MCP Server with CrewAI.

How does CrewAI discover and connect to MCP tools?

CrewAI connects to MCP servers lazily. when the crew starts, each agent resolves its MCP URLs and fetches the tool catalog via the standard tools/list method. This means tools are always fresh and reflect the server's current capabilities. No tool schemas need to be hardcoded.

Can different agents in the same crew use different MCP servers?

Yes. Each agent has its own mcps list, so you can assign specific servers to specific roles. For example, a reconnaissance agent might use a domain intelligence server while an analysis agent uses a vulnerability database server.

What happens when an MCP tool call fails during a crew run?

CrewAI wraps tool failures as context for the agent. The LLM receives the error message and can decide to retry with different parameters, fall back to a different tool, or mark the task as partially complete. This resilience is critical for production workflows.

Can CrewAI agents call multiple MCP tools in parallel?

CrewAI agents execute tool calls sequentially within a single reasoning step. However, you can run multiple agents in parallel using process=Process.parallel, each calling different MCP tools concurrently. This is ideal for workflows where separate data sources need to be queried simultaneously.

Can I run CrewAI crews on a schedule (cron)?

Yes. CrewAI crews are standard Python scripts, so you can invoke them via cron, Airflow, Celery, or any task scheduler. The crew.kickoff() method runs synchronously by default, making it straightforward to integrate into existing pipelines.