How to Use the ChurnZero MCP in Mastra AI

Automate customer success workflows in Mastra AI using ChurnZero account signals and triggers.

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Connect ChurnZero MCP to Mastra AI

Create your Vinkius account to connect ChurnZero to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup ChurnZero with Mastra AI

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Mastra AI Workflow Automation

Use `list_success_playbooks` to trigger automated responses based on account health. You can build conditional logic that runs when specific playbooks are active. This allows your agents to handle complex customer success steps without manual input. It keeps your team focused on high-touch accounts.

Conditional Logic for Customer Journeys

Run `list_customer_journeys` to check account status within your Mastra AI engine. If an account hits a specific milestone, your agent can fire a follow-up action. This ensures your workflows react to changes in real-time. It eliminates the need for manual tracking of customer progress.

Manage Alerts in Mastra AI

Call `list_churnzero_alerts` to feed active issues into your agent's decision-making process. If an alert appears, your workflow can automatically assign tasks to account managers. This creates a closed-loop system for your support team. It prevents critical account issues from slipping through the cracks.

Setup guide

Set up ChurnZero MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All ChurnZero tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "churnzero-mcp-client",
  servers: {
    "churnzero-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "ChurnZero Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to ChurnZero tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent ChurnZero transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by ChurnZero. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about ChurnZero MCP in Mastra AI

Initialize the MCPClient with the server URL provided by Vinkius. Once initialized, call listTools to expose the ChurnZero functions to your agent workflow.

Yes. You can use the agent's logic to process account data returned by the server. This allows for automated branch decisions based on account success details.

If you configure your workflow with retry logic, the agent can handle failures when fetching alert data. It ensures your automation remains stable even if network calls fluctuate.

The server uses a single endpoint token for authentication. You inject this into your environment configuration to keep the connection private and scoped.

The server runs inside a V8 isolate sandbox, which isolates the execution environment. This ensures your customer contacts are never exposed to other processes or external actors.

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