Can I see the health score for a specific account?

Yes! Use the `get_account_success_details` tool with the unique account External ID. The agent will return the churn score, health metrics, and current status from ChurnZero.

How do I check which success playbooks are currently active?

Use the `list_success_playbooks` tool. Your agent will fetch all configured playbooks, allowing you to identify which automation flows are currently running.

Where do I find my ChurnZero App Key?

Log in to ChurnZero, go to the **Admin** section, and look for **Application Keys**. You can generate a new App Key there for API access.

ChurnZero MCP Server for OpenAI Agents SDK 8 tools — connect in under 2 minutes

Name: ChurnZero
Availability: InStock
Author: Vinkius

openai.github.io/openai-agents-python/mcp

Built by Vinkius GDPR 8 Tools SDK

The OpenAI Agents SDK enables production-grade agent workflows in Python. Connect ChurnZero through Vinkius and your agents gain typed, auto-discovered tools with built-in guardrails. no manual schema definitions required.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerStreamableHttp

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with MCPServerStreamableHttp(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ) as mcp_server:

        agent = Agent(
            name="ChurnZero Assistant",
            instructions=(
                "You help users interact with ChurnZero. "
                "You have access to 8 tools."
            ),
            mcp_servers=[mcp_server],
        )

        result = await Runner.run(
            agent, "List all available tools from ChurnZero"
        )
        print(result.final_output)

asyncio.run(main())

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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About ChurnZero MCP Server

Connect your ChurnZero account to any AI agent and take full control of your customer success operations through natural conversation. Streamline how you manage account health and retention workflows.

The OpenAI Agents SDK auto-discovers all 8 tools from ChurnZero through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries ChurnZero, another analyzes results, and a third generates reports, all orchestrated through Vinkius.

What you can do

Account Oversight — List and retrieve details for all customer accounts, including churn scores and health metrics natively
Contact Intelligence — Access and monitor customer contact information and interaction history flawlessly
Event Tracking — Log custom customer events and activities to refine health scoring securely
Communication Auditing — List and review messages and automated communications sent to customers flawlessly
Success Logistics — Monitor active playbooks and customer success journeys in real-time
Alert Visibility — Access and review active success alerts to identify accounts needing immediate attention directly within your workspace

The ChurnZero MCP Server exposes 8 tools through the Vinkius. Connect it to OpenAI Agents SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect ChurnZero to OpenAI Agents SDK via MCP

Follow these steps to integrate the ChurnZero MCP Server with OpenAI Agents SDK.

Install the SDK

Run pip install openai-agents in your Python environment

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com

Run the script

Save the code above and run it: python agent.py

Explore tools

The agent will automatically discover 8 tools from ChurnZero

Why Use OpenAI Agents SDK with the ChurnZero MCP Server

OpenAI Agents SDK provides unique advantages when paired with ChurnZero through the Model Context Protocol.

Native MCP integration via `MCPServerSse`, pass the URL and the SDK auto-discovers all tools with full type safety

Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure

Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate

First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output

ChurnZero + OpenAI Agents SDK Use Cases

Practical scenarios where OpenAI Agents SDK combined with the ChurnZero MCP Server delivers measurable value.

Automated workflows: build agents that query ChurnZero, process the data, and trigger follow-up actions autonomously

Multi-agent orchestration: create specialist agents. one queries ChurnZero, another analyzes results, a third generates reports

Data enrichment pipelines: stream data through ChurnZero tools and transform it with OpenAI models in a single async loop

Customer support bots: agents query ChurnZero to resolve tickets, look up records, and update statuses without human intervention

ChurnZero MCP Tools for OpenAI Agents SDK (8)

These 8 tools become available when you connect ChurnZero to OpenAI Agents SDK via MCP:

get_account_success_details

Get detailed information for a specific account

list_churnzero_accounts

List all customer accounts

list_churnzero_alerts

List active customer success alerts

list_churnzero_contacts

List all customer contacts

list_customer_journeys

List active customer success journeys

list_customer_messages

List messages and communications sent to customers

list_success_playbooks

List active customer success playbooks

track_account_event

Track a customer event or activity

Example Prompts for ChurnZero in OpenAI Agents SDK

Ready-to-use prompts you can give your OpenAI Agents SDK agent to start working with ChurnZero immediately.

"Show me the accounts with the highest churn risk."

"What are the latest customer success alerts?"

"Track a 'Feature Training Completed' event for account 'ACME-123'."

Troubleshooting ChurnZero MCP Server with OpenAI Agents SDK

Common issues when connecting ChurnZero to OpenAI Agents SDK through the Vinkius, and how to resolve them.

MCPServerStreamableHttp not found

Ensure you have the latest version: pip install --upgrade openai-agents

Agent not calling tools

Make sure your prompt explicitly references the task the tools can help with.

ChurnZero + OpenAI Agents SDK FAQ

Common questions about integrating ChurnZero MCP Server with OpenAI Agents SDK.

How does the OpenAI Agents SDK connect to MCP?

Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.