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Customerly MCP Server for OpenAI Agents SDKGive OpenAI Agents SDK instant access to 8 tools to Add Tag, Create Update Lead, Create Update User, and more

Built by Vinkius GDPR 8 Tools SDK

The OpenAI Agents SDK enables production-grade agent workflows in Python. Connect Customerly through Vinkius and your agents gain typed, auto-discovered tools with built-in guardrails. no manual schema definitions required.

Use with Your AI Agent

Ask AI about this App Connector for OpenAI Agents SDK

Open in ChatGPT Open in Claude Open in Perplexity

The Customerly app connector for OpenAI Agents SDK is a standout in the Marketing category — giving your AI agent 8 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

python
import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerStreamableHttp

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with MCPServerStreamableHttp(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ) as mcp_server:

        agent = Agent(
            name="Customerly Assistant",
            instructions=(
                "You help users interact with Customerly. "
                "You have access to 8 tools."
            ),
            mcp_servers=[mcp_server],
        )

        result = await Runner.run(
            agent, "List all available tools from Customerly"
        )
        print(result.final_output)

asyncio.run(main())
Customerly
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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Customerly MCP Server

Connect your Customerly account to any AI agent and take full control of your customer success and support workflows through natural conversation.

The OpenAI Agents SDK auto-discovers all 8 tools from Customerly through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Customerly, another analyzes results, and a third generates reports, all orchestrated through Vinkius.

What you can do

  • User & Lead Orchestration — Create and manage customer profiles programmatically, including synchronizing custom attributes and managing lifecycle status
  • Conversation Intelligence — Access complete chat histories and retrieve detailed interaction metadata to provide high-fidelity context for support
  • Engagement Tracking — Monitor active chat sessions and customer interactions in real-time to optimize your team's response strategy
  • Audience Segmentation — Programmatically add or remove tags for users and leads to maintain a structured and personalized communication ecosystem
  • Record Management — Securely delete user records or update contact identification to ensure your database remains perfectly coordinated and compliant

The Customerly MCP Server exposes 8 tools through the Vinkius. Connect it to OpenAI Agents SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 8 Customerly tools available for OpenAI Agents SDK

When OpenAI Agents SDK connects to Customerly through Vinkius, your AI agent gets direct access to every tool listed below — spanning customerly, customer-success-api, live-chat-automation, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

add_tag

Provide tag name and contact identification. Add a tag to a contact

create_update_lead

Create or update a lead

create_update_user

Provide email and optionally user_id, name, and attributes. Create or update a user

delete_user

Delete a user

get_conversation

Get details of a specific conversation

list_conversations

List all conversations

list_users

List all users

remove_tag

Remove a tag from a contact

Connect Customerly to OpenAI Agents SDK via MCP

Follow these steps to wire Customerly into OpenAI Agents SDK. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

01

Install the SDK

Run pip install openai-agents in your Python environment
02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com
03

Run the script

Save the code above and run it: python agent.py
04

Explore tools

The agent will automatically discover 8 tools from Customerly

Why Use OpenAI Agents SDK with the Customerly MCP Server

OpenAI Agents SDK provides unique advantages when paired with Customerly through the Model Context Protocol.

01

Native MCP integration via `MCPServerSse`, pass the URL and the SDK auto-discovers all tools with full type safety

02

Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure

03

Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate

04

First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output

Customerly + OpenAI Agents SDK Use Cases

Practical scenarios where OpenAI Agents SDK combined with the Customerly MCP Server delivers measurable value.

01

Automated workflows: build agents that query Customerly, process the data, and trigger follow-up actions autonomously

02

Multi-agent orchestration: create specialist agents. one queries Customerly, another analyzes results, a third generates reports

03

Data enrichment pipelines: stream data through Customerly tools and transform it with OpenAI models in a single async loop

04

Customer support bots: agents query Customerly to resolve tickets, look up records, and update statuses without human intervention

Example Prompts for Customerly in OpenAI Agents SDK

Ready-to-use prompts you can give your OpenAI Agents SDK agent to start working with Customerly immediately.

01

"List all active users in my Customerly account."

02

"Create a new lead for 'Jane Smith' at 'jane@example.com'."

03

"Show me the transcript for conversation ID 'conv_456'."

Troubleshooting Customerly MCP Server with OpenAI Agents SDK

Common issues when connecting Customerly to OpenAI Agents SDK through the Vinkius, and how to resolve them.

01

MCPServerStreamableHttp not found

Ensure you have the latest version: pip install --upgrade openai-agents
02

Agent not calling tools

Make sure your prompt explicitly references the task the tools can help with.

Customerly + OpenAI Agents SDK FAQ

Common questions about integrating Customerly MCP Server with OpenAI Agents SDK.

01

How does the OpenAI Agents SDK connect to MCP?

Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
02

Can I use multiple MCP servers in one agent?

Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
03

Does the SDK support streaming responses?

Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.