Freshcaller MCP Server for Windsurf 12 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Freshcaller through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
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Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Freshcaller and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"freshcaller": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Freshcaller MCP Server
Connect your Freshcaller (now Freshdesk Contact Center) account to any AI agent to automate your cloud telephony and contact center management through the Model Context Protocol (MCP). Freshcaller is a modern phone system that enables teams to handle customer calls across the globe with zero hardware. This MCP server enables you to track call logs, monitor agent performance, and retrieve recording links directly through natural conversation.
Windsurf's Cascade agent chains multiple Freshcaller tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 12 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
Key Features
- Call Oversight — List all inbound and outbound calls, fetch detailed metadata including duration and status, and monitor recent activity instantly.
- Agent Management — Access your database of users and agents to maintain full context of who is online and handling calls.
- Team Coordination — List configured agent teams and retrieve metadata for specific groups to optimize your routing.
- Recording Retrieval — Get direct links to call recordings for quality assurance and training purposes directly from your chat interface.
- Performance Metrics — Access real-time account metrics to understand call volumes and service levels across your organization.
- Number Inventory — List owned phone numbers and search for new available numbers to scale your global presence.
- Data Export — Monitor initiated export jobs to ensure your historical data is ready for deep analysis.
The Freshcaller MCP Server exposes 12 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Freshcaller to Windsurf via MCP
Follow these steps to integrate the Freshcaller MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Freshcaller
Open Cascade and ask: "Using Freshcaller, help me...". 12 tools available
Why Use Windsurf with the Freshcaller MCP Server
Windsurf provides unique advantages when paired with Freshcaller through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 12 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Freshcaller + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Freshcaller MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Freshcaller and generate models, types, or handlers based on real API responses
Live debugging: query Freshcaller tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Freshcaller and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Freshcaller data with Cascade's code generation to scaffold entire features in minutes
Freshcaller MCP Tools for Windsurf (12)
These 12 tools become available when you connect Freshcaller to Windsurf via MCP:
get_agent_details
Get agent metadata
get_call_details
Get call metadata
get_call_recording
Get recording link
get_export_status
Check export job
get_team_details
Get team metadata
list_account_metrics
Get call center metrics
list_agent_teams
List agent teams
list_agents
List call center agents
list_buyable_numbers
Search for phone numbers
list_calls
List recent phone calls
list_export_jobs
List data exports
list_my_numbers
List owned phone numbers
Example Prompts for Freshcaller in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Freshcaller immediately.
"List my 5 most recent calls and their duration."
"Show me the status of all agents in my support team."
"Get the recording link for call 'call_abc123'."
Troubleshooting Freshcaller MCP Server with Windsurf
Common issues when connecting Freshcaller to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Freshcaller + Windsurf FAQ
Common questions about integrating Freshcaller MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Freshcaller with your favorite client
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Connect Freshcaller to Windsurf
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.