Freshsales MCP Server for OpenAI Agents SDKGive OpenAI Agents SDK instant access to 10 tools to Create Lead, Get Contact, Get Lead, and more
The OpenAI Agents SDK enables production-grade agent workflows in Python. Connect Freshsales through Vinkius and your agents gain typed, auto-discovered tools with built-in guardrails. no manual schema definitions required.
Ask AI about this App Connector for OpenAI Agents SDK
The Freshsales app connector for OpenAI Agents SDK is a standout in the Sales Automation category — giving your AI agent 10 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerStreamableHttp
async def main():
# Your Vinkius token. get it at cloud.vinkius.com
async with MCPServerStreamableHttp(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
) as mcp_server:
agent = Agent(
name="Freshsales Assistant",
instructions=(
"You help users interact with Freshsales. "
"You have access to 10 tools."
),
mcp_servers=[mcp_server],
)
result = await Runner.run(
agent, "List all available tools from Freshsales"
)
print(result.final_output)
asyncio.run(main())
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Freshsales MCP Server
Connect your Freshsales (Freshworks CRM) account to any AI agent and take full control of your sales pipeline and customer relationship workflows through natural conversation.
The OpenAI Agents SDK auto-discovers all 10 tools from Freshsales through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Freshsales, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
What you can do
- Lead Orchestration — List and manage new leads programmatically, including retrieving detailed metadata and performing search lookups
- Pipeline Intelligence — Monitor sales deals and their current pipeline stages to track revenue and deal velocity in real-time
- Relationship Management — Access complete profiles for contacts and sales accounts (companies) to maintain a high-fidelity customer database
- Task & Activity Tracking — Monitor pending tasks, appointments, and meetings directly through your agent to coordinate team efforts
- Note Retrieval — Access and retrieve contextual notes associated with any CRM record to provide your agent with the latest background info
The Freshsales MCP Server exposes 10 tools through the Vinkius. Connect it to OpenAI Agents SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 10 Freshsales tools available for OpenAI Agents SDK
When OpenAI Agents SDK connects to Freshsales through Vinkius, your AI agent gets direct access to every tool listed below — spanning pipeline-management, lead-scoring, crm, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Requires last_name and optionally email. Create a new lead
Get details for a specific contact
Get details for a specific lead
List scheduled appointments
List all Freshsales contacts
List all sales deals
List all Freshsales leads
List CRM notes
List all sales accounts (companies)
List CRM tasks
Connect Freshsales to OpenAI Agents SDK via MCP
Follow these steps to wire Freshsales into OpenAI Agents SDK. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install the SDK
pip install openai-agents in your Python environmentReplace the token
[YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.comRun the script
python agent.pyExplore tools
Why Use OpenAI Agents SDK with the Freshsales MCP Server
OpenAI Agents SDK provides unique advantages when paired with Freshsales through the Model Context Protocol.
Native MCP integration via `MCPServerSse`, pass the URL and the SDK auto-discovers all tools with full type safety
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Freshsales + OpenAI Agents SDK Use Cases
Practical scenarios where OpenAI Agents SDK combined with the Freshsales MCP Server delivers measurable value.
Automated workflows: build agents that query Freshsales, process the data, and trigger follow-up actions autonomously
Multi-agent orchestration: create specialist agents. one queries Freshsales, another analyzes results, a third generates reports
Data enrichment pipelines: stream data through Freshsales tools and transform it with OpenAI models in a single async loop
Customer support bots: agents query Freshsales to resolve tickets, look up records, and update statuses without human intervention
Example Prompts for Freshsales in OpenAI Agents SDK
Ready-to-use prompts you can give your OpenAI Agents SDK agent to start working with Freshsales immediately.
"List all my new leads in Freshsales."
"Show me the last 5 sales deals and their stages."
"Get details for contact ID '12345'."
Troubleshooting Freshsales MCP Server with OpenAI Agents SDK
Common issues when connecting Freshsales to OpenAI Agents SDK through the Vinkius, and how to resolve them.
MCPServerStreamableHttp not found
pip install --upgrade openai-agentsAgent not calling tools
Freshsales + OpenAI Agents SDK FAQ
Common questions about integrating Freshsales MCP Server with OpenAI Agents SDK.
How does the OpenAI Agents SDK connect to MCP?
MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.Can I use multiple MCP servers in one agent?
MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.