How do I get an API Key for Gainsight PX?

Log in to Gainsight PX, go to Administration > Products, select your product, and you will find the API Key in the product settings.

Which region should I select?

Select 'US' if your account is hosted at api.aptrinsic.com, or 'EU' if it is hosted at api-eu.aptrinsic.com.

Can I identify new users through the agent?

Yes! Use the 'identify_px_user' tool and provide a unique 'identifyId'. The agent will create or update the user profile in Gainsight PX instantly.

Does this server support tracking custom events?

Yes, the 'track_server_event' tool allows you to log custom behavioral events for any identified user directly from your backend or chat interface.

Gainsight PX MCP Server for OpenAI Agents SDK 12 tools — connect in under 2 minutes

Name: Gainsight PX
Availability: InStock
Author: Vinkius

openai.github.io/openai-agents-python/mcp

Built by Vinkius GDPR 12 Tools SDK

The OpenAI Agents SDK enables production-grade agent workflows in Python. Connect Gainsight PX through Vinkius and your agents gain typed, auto-discovered tools with built-in guardrails. no manual schema definitions required.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerStreamableHttp

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with MCPServerStreamableHttp(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ) as mcp_server:

        agent = Agent(
            name="Gainsight PX Assistant",
            instructions=(
                "You help users interact with Gainsight PX. "
                "You have access to 12 tools."
            ),
            mcp_servers=[mcp_server],
        )

        result = await Runner.run(
            agent, "List all available tools from Gainsight PX"
        )
        print(result.final_output)

asyncio.run(main())

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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Gainsight PX MCP Server

Connect your Gainsight PX (Aptrinsic) account to any AI agent to automate your product analytics and in-app engagement workflows through the Model Context Protocol (MCP). Gainsight PX helps you drive product adoption by understanding user behavior and delivering personalized in-app experiences. This MCP server enables you to manage user and account profiles, track server-side custom events, and retrieve engagement metadata directly through natural conversation.

The OpenAI Agents SDK auto-discovers all 12 tools from Gainsight PX through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Gainsight PX, another analyzes results, and a third generates reports, all orchestrated through Vinkius.

Key Features

User & Account Orchestration — Search and list users or accounts based on custom filters, and fetch detailed profile metadata instantly.
Profile Identification — Programmatically create or update user and account profiles to ensure your identity mapping is always accurate.
Server-Side Event Tracking — Log custom interaction events from your backend to enrich your product usage datasets without client-side code.
Feature Discovery — Access and list all product features currently being tracked to understand your instrumentation coverage.
Engagement Insights — Retrieve a list of active in-app guides, sliders, and surveys to monitor your communication strategy.
Multi-Region Support — Seamlessly connect to your specific Gainsight PX data center (US or EU).
Real-time Synchronization — Keep your product experience data accessible to your AI assistant without leaving your primary workspace.

The Gainsight PX MCP Server exposes 12 tools through the Vinkius. Connect it to OpenAI Agents SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Gainsight PX to OpenAI Agents SDK via MCP

Follow these steps to integrate the Gainsight PX MCP Server with OpenAI Agents SDK.

Install the SDK

Run pip install openai-agents in your Python environment

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com

Run the script

Save the code above and run it: python agent.py

Explore tools

The agent will automatically discover 12 tools from Gainsight PX

Why Use OpenAI Agents SDK with the Gainsight PX MCP Server

OpenAI Agents SDK provides unique advantages when paired with Gainsight PX through the Model Context Protocol.

Native MCP integration via `MCPServerSse`, pass the URL and the SDK auto-discovers all tools with full type safety

Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure

Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate

First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output

Gainsight PX + OpenAI Agents SDK Use Cases

Practical scenarios where OpenAI Agents SDK combined with the Gainsight PX MCP Server delivers measurable value.

Automated workflows: build agents that query Gainsight PX, process the data, and trigger follow-up actions autonomously

Multi-agent orchestration: create specialist agents. one queries Gainsight PX, another analyzes results, a third generates reports

Data enrichment pipelines: stream data through Gainsight PX tools and transform it with OpenAI models in a single async loop

Customer support bots: agents query Gainsight PX to resolve tickets, look up records, and update statuses without human intervention

Gainsight PX MCP Tools for OpenAI Agents SDK (12)

These 12 tools become available when you connect Gainsight PX to OpenAI Agents SDK via MCP:

get_account_details

Get account metadata

get_my_identity

Get account profile

get_user_details

Get user metadata

identify_px_account

Sync account profile

identify_px_user

Sync user profile

list_product_features

List tracked features

list_px_accounts

Query PX accounts

list_px_engagements

List guides/surveys

list_px_products

List PX products

list_px_users

Query PX users

track_server_event

Log custom event

verify_api_connection

Check connection

Example Prompts for Gainsight PX in OpenAI Agents SDK

Ready-to-use prompts you can give your OpenAI Agents SDK agent to start working with Gainsight PX immediately.

"List all PX users who were last seen in the past 24 hours."

"Identify a new account 'Globex Corp' with ID 'acc_98765'."

"Track a custom event 'Clicked Upgrade Button' for user 'user_123'."

Troubleshooting Gainsight PX MCP Server with OpenAI Agents SDK

Common issues when connecting Gainsight PX to OpenAI Agents SDK through the Vinkius, and how to resolve them.

MCPServerStreamableHttp not found

Ensure you have the latest version: pip install --upgrade openai-agents

Agent not calling tools

Make sure your prompt explicitly references the task the tools can help with.

Gainsight PX + OpenAI Agents SDK FAQ

Common questions about integrating Gainsight PX MCP Server with OpenAI Agents SDK.

How does the OpenAI Agents SDK connect to MCP?

Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.