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HaloPSA MCP Server for Mastra AI 11 tools — connect in under 2 minutes

Built by Vinkius GDPR 11 Tools SDK

Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect HaloPSA through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.

Vinkius supports streamable HTTP and SSE.

typescript
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";

async function main() {
  // Your Vinkius token — get it at cloud.vinkius.com
  const mcpClient = await createMCPClient({
    servers: {
      "halopsa": {
        url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
      },
    },
  });

  const tools = await mcpClient.getTools();
  const agent = new Agent({
    name: "HaloPSA Agent",
    instructions:
      "You help users interact with HaloPSA " +
      "using 11 tools.",
    model: openai("gpt-4o"),
    tools,
  });

  const result = await agent.generate(
    "What can I do with HaloPSA?"
  );
  console.log(result.text);
}

main();
HaloPSA
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About HaloPSA MCP Server

Connect your HaloPSA instance to any AI agent and take full control of your service desk and PSA workflows through natural conversation.

Mastra's agent abstraction provides a clean separation between LLM logic and HaloPSA tool infrastructure. Connect 11 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.

What you can do

  • Ticket Management — List all tickets, retrieve detailed information, and create new support requests effortlessly.
  • Client & User Oversight — Access lists of clients (customers) and users defined in your system to ensure data accuracy.
  • Asset Tracking — Monitor the hardware and software assets managed within HaloPSA.
  • Team Coordination — Browse your organizational teams and sites to facilitate better resource allocation.
  • Financial Insights — Retrieve lists of invoices and customer contracts for quick status checks.
  • Action Execution — Perform updates on tickets, add internal notes, or change statuses directly from the chat.

The HaloPSA MCP Server exposes 11 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect HaloPSA to Mastra AI via MCP

Follow these steps to integrate the HaloPSA MCP Server with Mastra AI.

01

Install dependencies

Run npm install @mastra/core @mastra/mcp @ai-sdk/openai

02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

03

Run the agent

Save to agent.ts and run with npx tsx agent.ts

04

Explore tools

Mastra discovers 11 tools from HaloPSA via MCP

Why Use Mastra AI with the HaloPSA MCP Server

Mastra AI provides unique advantages when paired with HaloPSA through the Model Context Protocol.

01

Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add HaloPSA without touching business code

02

Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation

03

TypeScript-native: full type inference for every HaloPSA tool response with IDE autocomplete and compile-time checks

04

One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure

HaloPSA + Mastra AI Use Cases

Practical scenarios where Mastra AI combined with the HaloPSA MCP Server delivers measurable value.

01

Automated workflows: build multi-step agents that query HaloPSA, process results, and trigger downstream actions in a typed pipeline

02

SaaS integrations: embed HaloPSA as a first-class tool in your product's AI features with Mastra's clean agent API

03

Background jobs: schedule Mastra agents to query HaloPSA on a cron and store results in your database automatically

04

Multi-agent systems: create specialist agents that collaborate using HaloPSA tools alongside other MCP servers

HaloPSA MCP Tools for Mastra AI (11)

These 11 tools become available when you connect HaloPSA to Mastra AI via MCP:

01

create_ticket

Create a new ticket in HaloPSA

02

get_ticket

Get detailed information about a specific ticket

03

list_assets

List all assets defined in HaloPSA

04

list_clients

List all clients (customers) in HaloPSA

05

list_contracts

List all customer contracts

06

list_invoices

List all invoices in HaloPSA

07

list_sites

List all sites/locations

08

list_teams

List all teams configured in the service desk

09

list_tickets

List all tickets in HaloPSA

10

list_users

List all users in the HaloPSA instance

11

perform_ticket_action

Perform an action on a ticket (e.g., add note, change status)

Example Prompts for HaloPSA in Mastra AI

Ready-to-use prompts you can give your Mastra AI agent to start working with HaloPSA immediately.

01

"List all open tickets assigned to me."

02

"Add an internal note to ticket ID 1021: 'Waiting for vendor feedback'."

03

"Show me the asset list for Client 'Acme Corp'."

Troubleshooting HaloPSA MCP Server with Mastra AI

Common issues when connecting HaloPSA to Mastra AI through the Vinkius, and how to resolve them.

01

createMCPClient not exported

Install: npm install @mastra/mcp

HaloPSA + Mastra AI FAQ

Common questions about integrating HaloPSA MCP Server with Mastra AI.

01

How does Mastra AI connect to MCP servers?

Create an MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.
02

Can Mastra agents use tools from multiple servers?

Yes. Pass multiple MCP clients to the agent constructor. Mastra merges all tool schemas and the agent can call any tool from any server.
03

Does Mastra support workflow orchestration?

Yes. Mastra has a built-in workflow engine that lets you chain MCP tool calls with branching logic, error handling, and parallel execution.

Connect HaloPSA to Mastra AI

Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.