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HappyFox

HappyFox MCP Server

Built by Vinkius GDPR ToolsFree for Subscribers

Automate support ticketing via HappyFox — manage tickets, contacts, and help desk categories directly from any AI agent.

Vinkius supports streamable HTTP and SSE.

AI AgentVinkius
High Security·Kill Switch·Plug and Play
HappyFox
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

What is the HappyFox MCP Server?

The HappyFox MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to HappyFox via 10 tools. Automate support ticketing via HappyFox — manage tickets, contacts, and help desk categories directly from any AI agent. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.

Built-in capabilities (10)

add_staff_updatecreate_ticketget_ticketlist_categorieslist_contactslist_prioritieslist_stafflist_statuseslist_ticketssearch_tickets

Tools for your AI Agents to operate HappyFox

Ask your AI agent "List all pending tickets in the 'General' category." and get the answer without opening a single dashboard. With 10 tools connected to real HappyFox data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.

Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.

Why teams choose Vinkius

One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.

Build your own MCP Server with our secure development framework →

Vinkius works with every AI agent you already use

…and any MCP-compatible client

CursorClaudeOpenAIVS CodeCopilotGoogleLovableMistralAWSCursorClaudeOpenAIVS CodeCopilotGoogleLovableMistralAWS

HappyFox MCP Server capabilities

10 tools
add_staff_update

Add a staff response/update to a ticket

create_ticket

Requires subject, text, category ID, and contact details. Create a new support ticket

get_ticket

Get detailed information about a specific ticket

list_categories

List all ticket categories

list_contacts

List all contacts (users) in the help desk

list_priorities

List all available ticket priorities

list_staff

List all staff members

list_statuses

List all available ticket statuses

list_tickets

Use query parameters for filtering/pagination. List all support tickets in HappyFox

search_tickets

Search for tickets using a text query

What the HappyFox MCP Server unlocks

Connect your HappyFox help desk to any AI agent and take full control of your customer support workflows through natural conversation.

What you can do

  • Ticket Management — List all tickets, create new support requests, and retrieve detailed information for any case.
  • Staff Updates — Add responses and updates to tickets directly from the chat to keep your team informed.
  • Contact Oversight — List and search for customers (contacts) in your help desk database.
  • Categorization — Access your ticket categories, statuses, and priorities to ensure proper routing.
  • Team Insights — Retrieve lists of staff members and their assigned roles.
  • Search Capabilities — Perform text-based searches across your entire ticket history.

How it works

1. Subscribe to this server
2. Enter your HappyFox API Key, Auth Code, and Account Name
3. Start managing your help desk from Claude, Cursor, or any MCP-compatible client

No more manual navigating through complex ticketing tabs. Your AI assistant acts as a dedicated Support Coordinator or Help Desk Agent.

Who is this for?

  • Support Managers — instantly retrieve ticket statuses and staff workloads without digging through reports.
  • Customer Success Teams — check client support history and add updates during follow-ups.
  • IT Support Staff — automate the creation and tracking of internal technical tickets.

Frequently asked questions about the HappyFox MCP Server

01

How do I find my HappyFox API credentials?

Log in to HappyFox, go to Manage > Integrations > API. You will be able to generate your API Key and Auth Code from there.

02

What is the 'Account Name'?

The Account Name is the subdomain used to access your HappyFox instance (e.g., if you log in at company.happyfox.com, your account name is company).

03

Can I add updates to existing tickets?

Yes! Use the add_staff_update tool. You just need to provide the ticket_id and the text of your update. This will appear as a staff response in the help desk.

04

Is the integration secure for managing support data?

Absolutely. The integration uses industry-standard HTTP Basic authentication over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.

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Give your AI agents the power of HappyFox MCP Server

Production-grade HappyFox MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.