Incident.io Connector for AI agents.
10 live capabilities
Automate incident response and on-call scheduling for SRE teams.
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Why people use Incident.io
Incident.io for SRE Incident Response Automation
With this Connector, your AI agent becomes the central hub for that information. Instead of manual hunting, you can just ask for the current on-call schedule or a list of all high-severity incidents. It pulls that data instantly from the API, giving you a clear picture of the situation in seconds. You get to spend your energy fixing the bug, not searching for the right contact.
What Vinkius changes
You get a hands-free way to query and manage your incident response data.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
The 'Who's on call?' panic
An engineer gets paged and asks the agent to check list_schedules for the database team to see who's active.
- Real-world use case 02
The 'What's the status?' request
A manager asks for a summary of all high-severity issues, and the agent uses list_incidents and list_severities.
- Real-world use case 03
The 'Who is doing what?' check
An Incident Commander asks the agent to list the roles for a specific incident to see if a comms lead is assigned.
Complete set · 10capabilities
The complete Incident.io capability set.
These are the exact actions your AI can choose when you ask it to work with Incident.io.
01—04
4 capabilities in this set.
Part of 10 available through Incident.io.
- 01 Capability
Get incident
Pull up the full details for a specific incident. This is useful for getting a deep dive into a single issue's history.
- 02 Capability
List catalog types
Shows all the defined catalog types in your system. Use this to see the categories of issues you're tracking.
- 03 Capability
List custom fields
Lists every custom field you've set up. This helps your agent know exactly what data points it can query for you.
- 04 Capability
List incident roles
Lists all the incident roles you've defined. It helps in understanding who needs to do what during a response.
05—07
3 capabilities in this set.
Part of 10 available through Incident.io.
- 05 Capability
List incident types
Shows all the incident types you use. This is great for categorizing and filtering ongoing issues.
- 06 Capability
List incidents
Lists all incidents currently in your system. Use this to get a high-level view of everything that needs attention.
- 07 Capability
List schedules
Lists all on-call schedules. This is the fastest way to see who's currently on the clock.
08—10
3 capabilities in this set.
Part of 10 available through Incident.io.
- 08 Capability
List severities
Lists all defined incident severities. This helps the agent understand the priority levels of different issues.
- 09 Capability
List teams
Lists all the teams in your organization. It helps in identifying the correct group to notify.
- 10 Capability
List users
Lists all the users in your system. Use this to verify who has access or is part of the response group.
Set up in minutes
One URL. Then ask Incident.io to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Incident.io from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Incident.io, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Incident.io for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Incident.io URL.
- Step 03
Save and start
Save the connection and enable Incident.io in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"incidentio": {
"url": "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp"
}
}
} - Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Incident.io
Open Agent mode in chat and ask: "Using Incident.io, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"incidentio": {
"url": "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp"
}
}
} - Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Incident.io
Ask Copilot: "Using Incident.io, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"incidentio": {
"url": "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp"
}
}
} - Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Incident.io
Open Cascade and ask: "Using Incident.io, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"incidentio": {
"url": "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp"
}
}
} - Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Incident.io
Ask Cline: "Using Incident.io, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add incidentio --transport http "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp" - Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Incident.io
Ask Claude: "Using Incident.io, show me...". 10 tools are ready
Where the request belongs
Work Incident.io can move forward.
This is for the SRE or DevOps engineer who is tired of being the human router during an outage, constantly copy-pasting info from a dashboard to a Slack channel.
Site Reliability Engineer
Quickly identifies on-call schedules and incident severities to coordinate the right people.
Incident Commander
Tracks custom fields and roles to ensure every part of the response plan is being followed.
DevOps Manager
Monitors all active incidents and team status to provide high-level updates to stakeholders.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsBetter Stack
Automate incident management via Better Stack. monitor uptime, manage incidents, and control on-call schedules securely from your AI agent.
PagerDuty Incident Trigger
This MCP does exactly one thing: it triggers incidents in PagerDuty. That's its only function, and nothing else. Incredible for giving your AI agents the power to wake up engineers.
SigNoz (Datadog Alternative)
Monitor infrastructure and manage alert rules via SigNoz. list, create, and update observability alerts directly from your AI agent.
PagerDuty
Manage incidents, services, on-call schedules, and escalation policies via PagerDuty. trigger, acknowledge, and resolve alerts from any AI agent.
Opsgenie
Automate incident management via Opsgenie. manage alerts, track on-calls, and coordinate incidents directly from any AI agent.
Sentry
Grant your AI agent full access to Sentry's Application Performance Monitoring capabilities to track raw exceptions, resolve error logs, and inspect crash stack traces dynamically.
Bring your own AI
Change the model, client or framework. Keep Incident.io connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Incident.io.
The practical details behind the request, access and result.
Can the Incident.io MCP help me find out who is on call?
Yes, it pulls live schedules directly from your Incident.io account. This lets your agent tell you exactly who is responsible for a service in real time.
How does Incident.io MCP help with SRE workflows?
It automates the data retrieval part of incident response. Instead of clicking through dashboards, your agent can pull incident lists and severities instantly.
Can I use Incident.io MCP to see my team's roles?
Yes, it can list all defined incident roles. This helps ensure everyone knows their specific responsibilities during a response.
Does Incident.io MCP show me my custom incident fields?
It does. The Connector can list all defined custom fields, allowing your agent to understand and retrieve the specific data points your team tracks.
Can the Incident.io MCP list all active incidents at once?
Yes, it can fetch a full list of all incidents. This is great for getting a high-level overview of what's currently happening in production.
Is Incident.io MCP good for incident response coordination?
It's a great capability for coordination because it provides a fast way to query live data, like on-call schedules and team info, during a crisis.
How do I get Incident.io API credentials?
Log in to your Incident.io dashboard, navigate to Settings > API keys, and click 'Add new' to generate a Bearer Token.
Which version of the API is used?
This Connector uses Incident.io API v2, the latest stable version for comprehensive incident management.
Can I see on-call schedules?
Yes, the list_schedules capability provides access to on-call schedules and rotation information.
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