How do I find my HappyFox API credentials?

Log in to HappyFox, go to **Manage > Integrations > API**. You will be able to generate your **API Key** and **Auth Code** from there.

What is the 'Account Name'?

The Account Name is the subdomain used to access your HappyFox instance (e.g., if you log in at `company.happyfox.com`, your account name is `company`).

Can I add updates to existing tickets?

Yes! Use the `add_staff_update` tool. You just need to provide the `ticket_id` and the text of your update. This will appear as a staff response in the help desk.

Is the integration secure for managing support data?

Absolutely. The integration uses industry-standard HTTP Basic authentication over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.

HappyFox MCP Server for Cursor 10 tools — connect in under 2 minutes

Name: HappyFox
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 10 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install HappyFox and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "happyfox": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About HappyFox MCP Server

Connect your HappyFox help desk to any AI agent and take full control of your customer support workflows through natural conversation.

Cursor's Agent mode turns HappyFox into an in-editor superpower. Ask Cursor to generate code using live data from HappyFox and it fetches, processes, and writes. all in a single agentic loop. 10 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Ticket Management — List all tickets, create new support requests, and retrieve detailed information for any case.
Staff Updates — Add responses and updates to tickets directly from the chat to keep your team informed.
Contact Oversight — List and search for customers (contacts) in your help desk database.
Categorization — Access your ticket categories, statuses, and priorities to ensure proper routing.
Team Insights — Retrieve lists of staff members and their assigned roles.
Search Capabilities — Perform text-based searches across your entire ticket history.

The HappyFox MCP Server exposes 10 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect HappyFox to Cursor via MCP

Follow these steps to integrate the HappyFox MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using HappyFox

Open Agent mode in chat and ask: "Using HappyFox, help me...". 10 tools available

Why Use Cursor with the HappyFox MCP Server

Cursor AI Code Editor provides unique advantages when paired with HappyFox through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

HappyFox + Cursor Use Cases

Practical scenarios where Cursor combined with the HappyFox MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

HappyFox MCP Tools for Cursor (10)

These 10 tools become available when you connect HappyFox to Cursor via MCP:

add_staff_update

Add a staff response/update to a ticket

create_ticket

Requires subject, text, category ID, and contact details. Create a new support ticket

get_ticket

Get detailed information about a specific ticket

list_categories

List all ticket categories

list_contacts

List all contacts (users) in the help desk

list_priorities

List all available ticket priorities

list_staff

List all staff members

list_statuses

List all available ticket statuses

list_tickets

Use query parameters for filtering/pagination. List all support tickets in HappyFox

search_tickets

Search for tickets using a text query

Example Prompts for HappyFox in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with HappyFox immediately.

"List all pending tickets in the 'General' category."

"Add a staff update to ticket ID 102: 'Looking into this now'."

"Create a new ticket for 'App crash on startup' in the Technical category."

Troubleshooting HappyFox MCP Server with Cursor

Common issues when connecting HappyFox to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

HappyFox + Cursor FAQ

Common questions about integrating HappyFox MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.