Helpjuice MCP. Manage articles, categories, and stats via conversation.
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Helpjuice. Manage your entire knowledge base from any AI client. This MCP Server lets your agent perform complex documentation tasks—from listing articles and searching content to updating drafts and checking engagement stats—all through natural conversation.
You can manage categories, monitor user groups, and track search trends without ever opening the Helpjuice CMS.
What your AI agents can do
Create article
Writes and publishes a brand new article into the knowledge base.
Downvote article
Records a negative vote on an article, flagging it for potential review.
Get article details
Retrieves the full text and metadata for a specific article ID.
Your agent can write new articles or edit existing ones, handling both the content and metadata in a single chat session.
It performs text searches across the entire knowledge base or retrieves specific articles by listing them or searching by keyword.
You can pull engagement statistics for any article, or see which search terms are driving traffic to the knowledge base.
The server lists and manages content categories, internal users, and defined permission groups.
You can record upvotes or downvotes on articles to track which content is helpful and which needs revision.
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Helpjuice MCP Server: 12 Tools for Documentation Control
These tools allow your AI agent to perform every major action on your knowledge base: creation, search, updates, and analytics.
019d75afcreate article
Writes and publishes a brand new article into the knowledge base.
019d75afdownvote article
Records a negative vote on an article, flagging it for potential review.
019d75afget article details
Retrieves the full text and metadata for a specific article ID.
019d75afget article stats
Pulls view counts and engagement metrics for a specified article.
019d75afget search trends
Lists the most recent search terms entered by site visitors.
019d75aflist articles
Provides a comprehensive list of all articles available in the knowledge base.
019d75aflist categories
Returns a list of top-level organizational categories in the knowledge base.
019d75aflist kb groups
Lists the defined user groups used for content permissions.
019d75aflist kb users
Retrieves a list of all internal users and authors contributing to the knowledge base.
019d75afsearch kb
Searches the entire knowledge base content for articles matching a given query.
019d75afupdate article
Modifies the content or metadata of an existing article.
019d75afupvote article
Records a positive vote on an article, marking it as helpful.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Helpjuice, then connect any of our 4,700+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 4,700+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
What you can do with this MCP connector
You're running Helpjuice? Hook up your knowledge base to your agent and take total control of your documentation. Your agent acts like a dedicated Knowledge Manager, letting you handle everything—from writing new articles to checking user votes—all through natural conversation. You never gotta open the Helpjuice CMS to get stuff done.
Create and Modify Articles
Your agent can write brand new articles using create_article and change existing ones with update_article; it handles both the content and metadata in one go. You can also pull the full text and metadata for any article ID by calling get_article_details. To start, your agent can give you a complete rundown of every article with list_articles.
Search and Locate Content
Need to find something fast? Your agent searches the whole knowledge base for articles matching a query using search_kb. You can also check what people are looking for by pulling the most recent search terms with get_search_trends. If you need a list of the main content sections, list_categories gives you those.
You can also get a list of all internal users and authors with list_kb_users, or see the defined permission groups with list_kb_groups.
Analyze Content Performance
Want to know if an article is hitting its stride? You pull view counts and engagement metrics for any article using get_article_stats. You can also track content quality by recording a positive vote with upvote_article or flagging something for review with downvote_article.
Manage Structure and Users
Keep track of who's writing what. Your agent can list the main categories in the knowledge base using list_categories, and you can see who's contributing content by running list_kb_users. You can manage content permissions by listing the defined user groups with list_kb_groups.
How Helpjuice MCP Works
- 1 Subscribe to the Helpjuice server and provide your API Key and Subdomain credentials.
- 2 Your AI client processes your request (e.g., 'Find articles on OAuth').
- 3 The agent calls the appropriate tool (e.g.,
search_kb), and the results are presented back to you for action.
The bottom line is, your AI agent handles all the API calls; you just talk to it.
Who Is Helpjuice MCP For?
This is for Knowledge Managers and Support Leads who are tired of toggling between the CMS dashboard, analytics reports, and internal wikis. If you spend too much time manually checking if documentation is outdated or if a certain article is performing well, this server saves you hours. It lets you treat your documentation like a conversational resource, not a filing cabinet.
Use it to list all articles and check their statuses to identify documentation gaps or outdated guides across the entire library.
Run searches (search_kb) and check article stats (get_article_stats) during a live customer interaction to quickly find the right answer without leaving the chat window.
Automate the drafting process by creating new articles (create_article) and monitoring content performance using search trends (get_search_trends).
What Changes When You Connect
- Full Article Control: Instead of logging into the CMS to edit, use
update_articleorcreate_articleto modify content directly through chat. This keeps your workflow in one place. - Deep Content Search:
search_kbhandles complex queries, finding answers without you having to guess the exact article title. It's better than simple keyword matching. - Immediate Performance Insight: Use
get_article_statsto see how well a piece of documentation is doing right now. It immediately tells you if content needs revision. - Content Gap Identification: By using
list_articlesand then checking againstget_search_trends, you can spot what users are asking about that you don't have an article for. This is how you plan new content. - Governance Visibility: You can list user groups (
list_kb_groups) and internal contributors (list_kb_users) to ensure only the right people have access to sensitive documentation. - Feedback Loop: Track content quality instantly. After an article is displayed, run
upvote_articleordownvote_articleto record user feedback and prioritize revisions.
Real-World Use Cases
Finding a niche technical answer for a customer.
A support agent needs to answer a tricky question about API authentication. They ask their agent to search_kb for 'OAuth connection issues'. The agent finds three articles, and the agent uses get_article_details to pull the full guide for the agent to copy and paste into the chat.
Refreshing an old, underperforming guide.
A content manager notices an article hasn't been updated in six months. They use get_article_stats to confirm low views and low upvotes. They then use get_search_trends to see what users are asking instead, and finally use update_article to draft and publish the revised content.
Building a new content section from scratch.
A product team decides to launch a new feature. They first use list_categories to see available sections, then use create_article to generate the initial draft, and finally use list_kb_groups to assign the correct team ownership and permission level.
Auditing user access and permissions.
The operations engineer needs to ensure only developers can view API keys. They use list_kb_users to see all authors and list_kb_groups to check the existing permission structure, ensuring the new 'Developer' group has the right access.
The Tradeoffs
Manual CMS Navigation
A user has to manually log into the Helpjuice portal, click 'Articles', filter by 'Status: Draft', and then copy the content into a Jira ticket to ask a teammate. This takes 8-10 minutes of clicking and copy-pasting.
→
Just tell your agent: 'Draft a new article about the API changes.' The agent runs create_article and handles the full lifecycle, getting you the content in a chat message instantly.
Vague Search Queries
A user searches the knowledge base for 'login problems' and gets 50 results. They then spend time clicking through 10 articles to find the single relevant one.
→
Instead, ask your agent to search_kb using specific keywords or to use list_articles and ask for a filtered list. The agent narrows the focus immediately.
Content Siloing
A support team finds a great answer but has no easy way to update the central documentation. They just paste it into a Slack channel, and it vanishes from the official knowledge base.
→
After finding the answer, tell your agent: 'Write up this process as a new article.' The agent runs create_article, formalizing the knowledge and making it searchable for everyone.
When It Fits, When It Doesn't
Use this server if your primary bottleneck is the speed of content creation, modification, or retrieval. You need to manage documentation as a continuous, conversational task flow (e.g., 'Find the article, check its stats, and if it's bad, update it'). Don't use this if you simply need a list of all articles—use list_articles directly. Don't use this if your only goal is to view a single, static article—just use the Helpjuice UI. This server excels when the task requires combining multiple actions (e.g., search, then retrieve details, then update).
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Helpjuice. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 12 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Finding documentation shouldn't require navigating five different CMS tabs.
Today, finding a single answer means logging into the Helpjuice portal. You might check the main dashboard, then click into 'Articles,' maybe switch to 'Categories' to see if it lives there, and if that fails, you might have to use the search bar and hope it's indexed correctly. It's a clicking, filtering, and hoping process.
With the Helpjuice MCP Server, you just talk to your agent. You say, 'What's the best guide for OAuth?' and the agent runs `search_kb` and `get_article_details` to pull the exact content into the chat. No clicks, just the answer.
Update articles and monitor performance with Helpjuice MCP Server
Manually updating content means running through the article editor, making changes, and then hitting 'Publish.' Monitoring performance requires going to the analytics dashboard, finding the right article ID, and reading a chart. It’s slow and siloed.
Now, you tell your agent: 'Update the API guide to reflect the new endpoint.' The agent runs `update_article` and immediately handles the content change. You're done in a single chat command.
Common Questions About Helpjuice MCP
How do I use the `search_kb` tool to find articles? +
You simply ask your agent to search the knowledge base. The agent takes your query and runs search_kb for you, returning relevant article titles and snippets.
Can I use `get_article_stats` to see how many people viewed an article? +
Yes, you must provide the article ID. The agent runs get_article_stats and returns specific metrics like view counts and upvotes for that ID.
What's the difference between `list_articles` and `search_kb`? +
list_articles gives you a list of every article title. search_kb takes a query and finds articles that match keywords, which is better for finding answers.
How do I create a new article using `create_article`? +
You must provide the title and the full body content as a JSON string. The agent handles the API call, and the article gets published to the knowledge base.
Is `update_article` the right tool for changing metadata? +
Yes, update_article handles both content and metadata. Just ensure you specify which fields you want to change (e.g., 'change the author' or 'update the last modified date').
What should I use `list_kb_users` for, and how do I check user permissions? +
The list_kb_users tool shows all internal authors and contributors. You can check permissions by listing the user groups using list_kb_groups to see who has access to what.
If I run `update_article`, what happens if the article ID doesn't exist? +
The tool returns a specific error code and message indicating the non-existent ID. You must verify the article ID first using get_article_details before attempting an update.
How do I find recent search terms using `get_search_trends`? +
This tool retrieves a list of the most common search queries visitors used recently. This data helps you identify gaps in your documentation that need new articles.
How do I find my Helpjuice API Key? +
Log in to your Helpjuice account, go to Settings, and you will find your API Key listed in the account or integration section. Ensure you have the necessary permissions to access API settings.
What is the Helpjuice 'Subdomain'? +
The subdomain is the unique part of your Helpjuice URL (e.g., if your KB is at mycompany.helpjuice.com, your subdomain is mycompany).
Can I search for specific terms across my documentation? +
Yes! Use the search_kb tool. It performs a real-time search across article titles and body content, returning the most relevant results from your knowledge base.
Is the integration secure for managing documentation? +
Absolutely. The integration uses official Helpjuice API keys over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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