How to Use the Incident.io MCP in Mastra AI

Q: Does Mastra AI support human-in-the-loop for Incident.io?

You can enable requireToolApproval for any sensitive tools like incident updates. This forces a human to confirm the action before the agent sends it to Incident.io.

Q: Can I chain Incident.io tools in Mastra AI?

Absolutely. You can write a workflow that queries listteams, identifies an owner, and then uses getincident to notify the team lead.

Build complex incident workflows in Mastra AI. Handle failures and escalations with native tool-calling logic.

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Connect Incident.io MCP to Mastra AI

Create your Vinkius account to connect Incident.io to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Incident.io with Mastra AI

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Perplexity

Automated triage loops for Mastra AI

Create workflows that trigger `get_incident` whenever a new alert hits your system. If the severity matches, the agent can immediately pull relevant `list_custom_fields` to assess impact. You avoid manual triage by letting the agent run these checks in the background. It turns a reactive process into a scripted execution path.

Conditional incident routing

Use `list_schedules` to decide if an incident requires an immediate page or can wait until morning. Mastra AI can branch logic based on the user data it finds. You define the rules, and the agent executes the lookup. It's a reliable way to ensure the right person gets the ping every single time.

Dynamic catalog management

Sync your service catalog by calling `list_catalog_types` and `list_incident_types`. This allows your agent to categorize incoming incidents against your existing definitions. Keeping your incident types updated is usually a chore. Now, your agent keeps the data in sync automatically as part of its daily routine.

Setup guide

Set up Incident.io MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Incident.io tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "incidentio-mcp-client",
  servers: {
    "incidentio-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Incident.io Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Incident.io tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Incident.io transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Incident.io. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Incident.io MCP in Mastra AI

Install the package and add the server URL to your Mastra client configuration. You then spread the tools into your agent's definition to start calling them.

You can enable `requireToolApproval` for any sensitive tools like incident updates. This forces a human to confirm the action before the agent sends it to Incident.io.

Absolutely. You can write a workflow that queries `list_teams`, identifies an owner, and then uses `get_incident` to notify the team lead.

The server only exposes the fields provided by the API. Access is restricted to the scope of the token you provide, keeping your user data locked down.

All communication happens over HTTPS. Your data is handled in memory during the agent's execution and is never written to disk by the MCP server.

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