What is an Internal Quality Score (IQS)?

IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the `get_ticket_qa_details` tool.

How do I download a data export?

First, request the export using `request_qa_data_export`. Once processed, use `get_export_download_links` with the provided ID to retrieve the download URL.

Where do I find my API Token?

Log in to MaestroQA, go to Settings > API, and generate a new token. Note that the API is also referred to as 'Rippit' in technical documentation.

MaestroQA MCP Server for Cursor 7 tools — connect in under 2 minutes

Name: MaestroQA
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 7 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

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The modern way to manage MCP Servers — no config files, no terminal commands. Install MaestroQA and 2,500+ MCP Servers from a single visual interface.

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Classic Setup·json

{
  "mcpServers": {
    "maestroqa": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About MaestroQA MCP Server

Connect your MaestroQA account to any AI agent to automate your customer service quality assurance and performance reporting. This MCP server enables your agent to list tickets, monitor QA scores, request detailed data exports, and sync external CSAT scores directly from natural language interfaces.

Cursor's Agent mode turns MaestroQA into an in-editor superpower. Ask Cursor to generate code using live data from MaestroQA and it fetches, processes, and writes. all in a single agentic loop. 7 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Score Monitoring — List support tickets and retrieve real-time Internal Quality Scores (IQS) and grading statuses
Automated Exporting — Initialize asynchronous raw data exports for deep analysis of rubric answers and performance
Agent Oversight — List all support agents and available evaluation rubrics to organize your QA process
CSAT Synchronization — Push external customer satisfaction scores into MaestroQA to correlate them with internal QA grades
Detailed Auditing — Retrieve complete metadata and scoring breakdowns for any individual ticket

The MaestroQA MCP Server exposes 7 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect MaestroQA to Cursor via MCP

Follow these steps to integrate the MaestroQA MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using MaestroQA

Open Agent mode in chat and ask: "Using MaestroQA, help me...". 7 tools available

Why Use Cursor with the MaestroQA MCP Server

Cursor AI Code Editor provides unique advantages when paired with MaestroQA through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

MaestroQA + Cursor Use Cases

Practical scenarios where Cursor combined with the MaestroQA MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

MaestroQA MCP Tools for Cursor (7)

These 7 tools become available when you connect MaestroQA to Cursor via MCP:

get_export_download_links

Retrieve links for a requested export

get_ticket_qa_details

Get QA details for a specific ticket

list_qa_agents

List all agents tracked in MaestroQA

list_qa_rubrics

List all available evaluation rubrics

list_qa_tickets

Use optional params for filtering. List tickets and their QA statuses

push_csat_scores

Sync external CSAT scores into MaestroQA

request_qa_data_export

Requires start_date and end_date. Initialize a raw QA data export (Async)

Example Prompts for MaestroQA in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with MaestroQA immediately.

"List all support tickets awaiting QA review in MaestroQA."

"Request a raw data export for the month of July in MaestroQA."

"Show the QA score for ticket ID 'ticket-54321'."

Troubleshooting MaestroQA MCP Server with Cursor

Common issues when connecting MaestroQA to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

MaestroQA + Cursor FAQ

Common questions about integrating MaestroQA MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.