What is an Internal Quality Score (IQS)?

IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the `get_ticket_qa_details` tool.

How do I download a data export?

First, request the export using `request_qa_data_export`. Once processed, use `get_export_download_links` with the provided ID to retrieve the download URL.

Where do I find my API Token?

Log in to MaestroQA, go to Settings > API, and generate a new token. Note that the API is also referred to as 'Rippit' in technical documentation.

MaestroQA MCP Server for VS Code Copilot 7 tools — connect in under 2 minutes

Name: MaestroQA
Availability: InStock
Author: Vinkius

code.visualstudio.com/docs/copilot/chat/mcp-servers

Built by Vinkius GDPR 7 Tools IDE

GitHub Copilot in VS Code is the most widely adopted AI coding assistant, embedded directly into the world's most popular code editor. With MCP support in Agent mode, Copilot can access external data and APIs to generate context-aware code grounded in real-time information.

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Classic Setup·json

{
  "mcpServers": {
    "maestroqa": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About MaestroQA MCP Server

Connect your MaestroQA account to any AI agent to automate your customer service quality assurance and performance reporting. This MCP server enables your agent to list tickets, monitor QA scores, request detailed data exports, and sync external CSAT scores directly from natural language interfaces.

GitHub Copilot Agent mode brings MaestroQA data directly into your VS Code workflow. With a project-scoped config, the entire team shares access to 7 tools. Copilot queries live data, generates typed code, and writes tests from actual API responses, all without leaving the editor.

What you can do

Score Monitoring — List support tickets and retrieve real-time Internal Quality Scores (IQS) and grading statuses
Automated Exporting — Initialize asynchronous raw data exports for deep analysis of rubric answers and performance
Agent Oversight — List all support agents and available evaluation rubrics to organize your QA process
CSAT Synchronization — Push external customer satisfaction scores into MaestroQA to correlate them with internal QA grades
Detailed Auditing — Retrieve complete metadata and scoring breakdowns for any individual ticket

The MaestroQA MCP Server exposes 7 tools through the Vinkius. Connect it to VS Code Copilot in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect MaestroQA to VS Code Copilot via MCP

Follow these steps to integrate the MaestroQA MCP Server with VS Code Copilot.

Create MCP config

Create a .vscode/mcp.json file in your project root

Add the server config

Paste the JSON configuration above

Enable Agent mode

Open GitHub Copilot Chat and switch to Agent mode using the dropdown

Start using MaestroQA

Ask Copilot: "Using MaestroQA, help me...". 7 tools available

Why Use VS Code Copilot with the MaestroQA MCP Server

GitHub Copilot for Visual Studio Code provides unique advantages when paired with MaestroQA through the Model Context Protocol.

VS Code is used by over 70% of developers. adding MCP tools to Copilot means your team can leverage external data without leaving their primary editor

Project-scoped MCP configs (`.vscode/mcp.json`) let you commit server configurations to your repository, ensuring the entire team shares the same tool access

Copilot's Agent mode integrates MCP tools seamlessly with file editing, terminal commands, and workspace search in a single agentic loop

GitHub's enterprise compliance and audit features extend to MCP tool usage, providing visibility into how AI interacts with external services

MaestroQA + VS Code Copilot Use Cases

Practical scenarios where VS Code Copilot combined with the MaestroQA MCP Server delivers measurable value.

Live API integration: Copilot can query an MCP server, inspect the response schema, and generate typed API client code in the same step

DevSecOps workflows: security teams can give developers access to domain intelligence tools directly in their editor for real-time vulnerability assessment during code review

Data pipeline development: Copilot fetches sample data via MCP and generates transformation scripts, validators, and test fixtures from actual API responses

Documentation generation: Copilot queries available tools and auto-generates README sections, API reference docs, and usage examples

MaestroQA MCP Tools for VS Code Copilot (7)

These 7 tools become available when you connect MaestroQA to VS Code Copilot via MCP:

get_export_download_links

Retrieve links for a requested export

get_ticket_qa_details

Get QA details for a specific ticket

list_qa_agents

List all agents tracked in MaestroQA

list_qa_rubrics

List all available evaluation rubrics

list_qa_tickets

Use optional params for filtering. List tickets and their QA statuses

push_csat_scores

Sync external CSAT scores into MaestroQA

request_qa_data_export

Requires start_date and end_date. Initialize a raw QA data export (Async)

Example Prompts for MaestroQA in VS Code Copilot

Ready-to-use prompts you can give your VS Code Copilot agent to start working with MaestroQA immediately.

"List all support tickets awaiting QA review in MaestroQA."

"Request a raw data export for the month of July in MaestroQA."

"Show the QA score for ticket ID 'ticket-54321'."

Troubleshooting MaestroQA MCP Server with VS Code Copilot

Common issues when connecting MaestroQA to VS Code Copilot through the Vinkius, and how to resolve them.

MCP tools not available

Ensure you are in Agent mode in Copilot Chat. MCP tools only appear in Agent mode.

MaestroQA + VS Code Copilot FAQ

Common questions about integrating MaestroQA MCP Server with VS Code Copilot.

Which VS Code version supports MCP?

MCP support requires VS Code 1.99 or later with the GitHub Copilot extension. Ensure both are updated to the latest version. Older versions of Copilot may not expose the Agent mode toggle.

How do I switch to Agent mode?

Open the Copilot Chat panel and look for two mode options: "Ask" and "Agent". Click "Agent" to enable autonomous tool calling. In Ask mode, Copilot provides conversational answers but cannot invoke MCP tools.

Can I restrict which MCP tools Copilot can access?

Yes. VS Code shows a tool consent dialog before any MCP tool is invoked for the first time. You can also configure tool access policies at the organization level through GitHub Copilot settings.

Does MCP work in VS Code Remote or Codespaces?

Yes. MCP servers configured via .vscode/mcp.json work in Remote SSH, WSL, and GitHub Codespaces environments. The MCP connection is established from the remote host, so ensure the server URL is accessible from that environment.