How to Use the MiiTel MCP in Claude

Q: Can I use MiiTel with Claude Desktop to write coaching scripts?

Yes, running getcalldetails feeds the exact call transcript and sentiment score into your prompt. Claude Desktop then drafts a personalized coaching script based on that specific conversation's weak points.

Q: How does Claude Desktop handle MiiTel user directories?

The client uses the listmiitelusers tool to fetch your team's active accounts. It maps these profiles against call volumes to show you who is making dials and who is falling behind.

Q: Can this setup handle video meeting analysis?

Absolutely, the listonlinemeetings and getmeetingdetails tools let you pull video conference data. This allows you to evaluate screen-share demos just as easily as standard phone calls.

Pull MiiTel call transcripts and sentiment scores directly into Claude Desktop to coach your sales reps without opening a dashboard.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect MiiTel MCP to Claude Desktop

Create your Vinkius account to connect MiiTel to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup MiiTel with Claude Desktop

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Spot call trends directly in Claude Desktop

The `list_calls` tool acts as your main feed for all inbound and outbound sales conversations within this MCP integration. It pulls raw call logs directly into your local Claude Desktop app so you can filter by rep, duration, or date without jumping between browser tabs. This means you can spot which reps are hitting their talk-time targets and which ones need immediate coaching. Once you locate a high-variance call, the `get_call_details` tool extracts the exact quality scores and sentiment analysis. Your local agent reads these metrics to pinpoint exactly where a deal went south or why a customer got frustrated. You get instant, data-backed talking points for your next 1-on-1 session.

Audit remote sales meetings inside your chat

Use `list_online_meetings` to monitor how your remote sales team handles video demos. This tool feeds your active Claude Desktop session a complete log of scheduled and completed video sessions. You will immediately see which customer accounts are getting face time and which ones are being neglected. To dig into the actual conversation dynamics, run `get_meeting_details` to pull the full transcript and speaker breakdown. Claude Desktop parses the meeting data to flag moments where the rep talked too much or missed a buying signal. It turns raw meeting logs into immediate, actionable training notes.

Sync CRM contacts using this MCP Server

The `list_synced_contacts` tool matches your MiiTel call logs with your active CRM records right inside your workspace. This connection prevents your sales reps from manual logging errors by letting this MCP Server cross-reference phone numbers with actual customer profiles. You always know exactly which account executive spoke to which prospect. When combined with `list_miitel_users`, you map call performance directly to individual team members. Claude Desktop processes this directory data to build custom performance leaderboards based on actual talk time and sentiment scores. It eliminates the guesswork from your sales management routine.

Setup guide

Set up MiiTel MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The MiiTel MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the MiiTel MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under miitel-mcp.

json

{
  "mcpServers": {
    "miitel-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by MiiTel. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect MiiTel now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about MiiTel MCP in Claude Desktop

Open your configuration file and add the MCP Server details under the config key. Restart your Claude Desktop app, check for the hammer icon, and you are ready to pull call logs.

Yes, running `get_call_details` feeds the exact call transcript and sentiment score into your prompt. Claude Desktop then drafts a personalized coaching script based on that specific conversation's weak points.

The client uses the `list_miitel_users` tool to fetch your team's active accounts. It maps these profiles against call volumes to show you who is making dials and who is falling behind.

Absolutely, the `list_online_meetings` and `get_meeting_details` tools let you pull video conference data. This allows you to evaluate screen-share demos just as easily as standard phone calls.

All call recordings, sentiment scores, and CRM contact details remain within your configured environment. Vinkius runs this MCP Server in an isolated sandbox, meaning your sensitive customer conversations are never stored or used for training outside your approved boundaries.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript