Order Desk MCP. Manage fulfillment and inventory in a single chat.

Listen up. The Order Desk MCP Server connects your AI agent directly to your whole multi-channel order system. It lets you handle all that e-commerce fulfillment stuff—from listing new orders to checking inventory and adding tracking numbers—without ever logging into a dozen separate dashboards like Shopify, Amazon, or whatever WMS you're using.

Your agent does the heavy lifting through plain conversation.

Listing and Retrieval:

You can get a bird's-eye view of everything happening by listing multiple orders across every connected sales channel using list_store_orders. If you need more detail, pulling full metadata for just one order ID is simple; your agent uses get_order_details to pull in all the line items and any custom data points attached.

Need to know what was purchased? You can list every product and the quantity sold within a specific order using list_order_items. To see all shipment history on an existing order, your agent pulls those details with list_order_shipments. Of course, if you need to check inventory first, you've got two options: run list_inventory_items to get a list of every SKU the system is tracking, or use get_inventory_item when you only care about one specific product's stock and details.

Need to see what kind of orders are coming in? You can search for current and historical listings using list_store_orders, filtering through those results as needed.

Modifying Records:

If something changes, your agent handles it. You can create a brand new order placeholder record in the store system using create_store_order. If you're dealing with an existing order that needs correcting—say, changing the shipping status or adding notes for the customer service team—you run update_store_order to modify those specific details.

And if an order was placed by mistake and needs to be wiped from the books entirely, your agent can delete it using delete_store_order. When you're ready to ship that stuff out, you use create_order_shipment to add a shipment record with all the necessary tracking numbers right onto that existing order.

You'll also need to keep those inventory counts accurate; if you sell something and the system doesn't know it, your agent helps fix that by updating stock levels when required.

Getting Set Up:

Before you start messing with orders, you gotta make sure everything talks to each other. Your AI client runs test_orderdesk_connection first; this verifies that the API keys and connection between Vinkius and your Order Desk platform are working right out of the gate.