How to Use the Placetel MCP in Claude

Q: Can I use Placetel data in Claude Desktop to debug call issues?

Yes. You can query listcalldetailrecords directly within your chat. It lets you analyze recent traffic patterns without leaving the interface.

Manage your Placetel telephony stack directly from Claude Desktop with real-time access to users, devices, and call records.

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Connect Placetel MCP to Claude Desktop

Create your Vinkius account to connect Placetel to Claude Desktop — we handle the hosting, security, and runtime updates so you don't have to. No server setup required.

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Setup Placetel with Claude Desktop

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Full visibility into Placetel users

Stop jumping between browser tabs to check account statuses. Use `list_users` and `list_sip_users` to pull active directory data into your chat. You'll get exact details on specific accounts by running `get_user` or `get_sip_user`. It turns your AI client into a live admin console for your entire phone system.

Monitor call traffic and infrastructure

Track your current communication flow using `list_calls` to see who is on the line right now. It gives you the immediate pulse of your organization's voice traffic. Need to audit past events? Trigger `list_call_detail_records` to pull the history you need for troubleshooting. No more digging through static exports.

Manage devices and group configurations

Inventory your hardware by calling `list_devices` to see what is registered and online. It keeps your workspace aligned with your actual VoIP setup. Use `list_groups` and `get_group` to map out your call routing logic. This MCP Server makes it trivial to check how your incoming numbers are organized.

Setup guide

Set up Placetel MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Placetel MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Placetel MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under placetel-mcp.

json

{
  "mcpServers": {
    "placetel-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Placetel. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

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Common questions about Placetel MCP in Claude Desktop

Open your configuration file via Settings, Developer, and Edit Config. Add the server under the mcpServers key using the provided command and arguments, then restart the app.

Yes. You can query `list_call_detail_records` directly within your chat. It lets you analyze recent traffic patterns without leaving the interface.

It does. The server runs as a local subprocess, giving you immediate access to your communication data through the standard interface.

Vinkius handles the connection securely. You only need to provide your endpoint token to the server, and your data stays isolated within the sandbox.

Your call detail records and user information are handled via a zero-trust architecture. We use an ephemeral sandbox to ensure your sensitive VoIP metadata remains private.

Use it with your favorite AI tools

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