Redo MCP Server
Manage returns, track shipping protection claims, and oversee exchanges via AI agents with Redo.
Ask AI about this MCP Server
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What is the Redo MCP Server?
The Redo MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Redo via 12 tools. Manage returns, track shipping protection claims, and oversee exchanges via AI agents with Redo. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (12)
Tools for your AI Agents to operate Redo
Ask your AI agent "List the last 5 pending return requests." and get the answer without opening a single dashboard. With 12 tools connected to real Redo data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
…and any MCP-compatible client
Redo MCP Server capabilities
12 toolsPost a return comment
Approve a request
Get coverage details
Get return metadata
Get shipping costs
Get store metadata
List covered products
List webhook configs
List returns/claims
Finalize return/claim
Reject a request
Check connection
What the Redo MCP Server unlocks
Connect your Redo account to any AI agent to automate your returns management and shipping protection workflows through the Model Context Protocol (MCP). Redo provides a comprehensive suite for handling customer returns, exchanges, and package protection claims for lost or damaged items. This MCP server enables you to track return requests, approve claims, and process final resolutions directly through natural conversation.
Key Features
- Returns & Claims Oversight — List all return requests and shipping protection claims, checking their status and customer metadata instantly.
- Status Automation — Update the lifecycle status of a return (e.g., approved, rejected) programmatically from your chat interface.
- Resolution Processing — Trigger final actions like refunds, store credits, or exchange order creation for lost or damaged packages.
- Collaborative Notes — Add internal comments and communication logs to any return or claim record for better team alignment.
- Coverage Discovery — Access high-level information about your shipping protection settings and eligible products.
- Shipping Rate Calculation — Retrieve real-time shipping rates for return packages to estimate costs for your customers.
- Webhook Visibility — Monitor active webhooks to ensure your internal systems are receiving real-time return notifications.
- Real-time Synchronization — Keep your post-purchase operations accessible to your AI assistant without leaving your primary workspace.
How it works
1. Subscribe to this server through the Vinkius Marketplace
2. Enter your Redo Store ID and API Secret (found in your Redo settings)
3. Start managing your returns and claims from Claude, Cursor, or any MCP client
Who is this for?
- E-commerce Ops & Support — quickly check the status of a customer's claim or approve a return without manual dashboard navigation.
- Customer Success Teams — get a real-time overview of recent return reasons and sentiment via simple AI commands.
- Logistics Managers — automate the retrieval of shipping rates and monitor protection coverage levels.
Frequently asked questions about the Redo MCP Server
How do I get my API Secret for Redo?
Log in to your Redo dashboard, navigate to Settings > API, and you can generate or copy your active secret key.
Are shipping protection claims handled differently than returns?
No, Redo treats shipping protection claims (for lost, damaged, or stolen items) as a specific type of return record, accessible via the same tools.
Can I approve a return request directly through the agent?
Yes! Use the 'approve_return_claim' tool and provide the Return ID. The agent will update the status in Redo instantly.
How do I see the reasons why customers are returning items?
The 'get_return_details' tool retrieves the full metadata for any request, which includes the specific return reason code and customer comments.
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Give your AI agents the power of Redo MCP Server
Production-grade Redo MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.