How do I obtain my Sobot App ID and Key?

You need to contact your Sobot business manager or support personnel to apply for your unique `appid` and `app_key`.

Can I check if an agent is currently online?

Yes. Use the `get_agent_status` tool with the specific agent ID to retrieve their real-time status, including whether they are online, busy, or offline.

Is it possible to retrieve knowledge base articles through the agent?

Yes! You can list available articles using `list_knowledge` and retrieve the full content of a specific document using the `get_knowledge_detail` tool.

Sobot MCP Server for Google ADK 10 tools — connect in under 2 minutes

Name: Sobot
Availability: InStock
Author: Vinkius

google.github.io/adk-docs/tools/mcp-tools

Built by Vinkius GDPR 10 Tools SDK

Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Sobot as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
    StreamableHTTPConnectionParams,
)

# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
    )
)

agent = Agent(
    model="gemini-2.5-pro",
    name="sobot_agent",
    instruction=(
        "You help users interact with Sobot "
        "using 10 available tools."
    ),
    tools=[mcp_tools],
)

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Sobot MCP Server

Empower your AI agent to orchestrate your customer service with Sobot (智齿科技), the premier AI-driven customer support platform in China. By connecting Sobot to your agent, you transform complex ticketing management and agent coordination into a natural conversation. Your agent can instantly list your work orders, retrieve agent statuses, browse knowledge base articles, and even audit chat histories without you ever needing to navigate the comprehensive web interface. Whether you are managing a high-volume support team or a specific high-priority ticket, your agent acts as a real-time support operations assistant, keeping your data accurate and your customers satisfied.

Google ADK natively supports Sobot as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 10 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.

What you can do

Ticket Management — List all active work orders, get detailed information, and create new tickets instantly.
Agent Coordination — Browse support agents and monitor their real-time online/busy status.
Knowledge Retrieval — List and retrieve content from your Sobot knowledge base to assist with customer queries.
Chat Audit — Browse historical chat records and transcripts to track customer engagement.
Service Insights — Retrieve high-level summaries of organization-wide support activity and performance.

The Sobot MCP Server exposes 10 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Sobot to Google ADK via MCP

Follow these steps to integrate the Sobot MCP Server with Google ADK.

Install Google ADK

Run pip install google-adk

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Create the agent

Save the code above and integrate into your ADK workflow

Explore tools

The agent will discover 10 tools from Sobot via MCP

Why Use Google ADK with the Sobot MCP Server

Google ADK provides unique advantages when paired with Sobot through the Model Context Protocol.

Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution

Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Sobot

Production-ready features like session management, evaluation, and deployment come built-in. not bolted on

Seamless integration with Google Cloud services means you can combine Sobot tools with BigQuery, Vertex AI, and Cloud Functions

Sobot + Google ADK Use Cases

Practical scenarios where Google ADK combined with the Sobot MCP Server delivers measurable value.

Enterprise data agents: ADK agents query Sobot and cross-reference results with internal databases for comprehensive analysis

Multi-modal workflows: combine Sobot tool responses with Gemini's vision and language capabilities in a single agent

Automated compliance checks: schedule ADK agents to query Sobot regularly and flag policy violations or configuration drift

Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Sobot

Sobot MCP Tools for Google ADK (10)

These 10 tools become available when you connect Sobot to Google ADK via MCP:

create_ticket

Create a new ticket

get_agent_status

Get agent online status

get_knowledge_detail

Get knowledge article details

get_org_summary

Get organization activity summary

get_ticket_details

Get ticket details

list_agents

List support agents

list_chat_history

List chat history

list_knowledge

List knowledge base articles

list_tickets

List customer support tickets

list_users

List customers/users

Example Prompts for Sobot in Google ADK

Ready-to-use prompts you can give your Google ADK agent to start working with Sobot immediately.

"List all active support tickets from Sobot."

"Check if agent 'Mario' is currently online."

"Search the knowledge base for 'refund policy'."

Troubleshooting Sobot MCP Server with Google ADK

Common issues when connecting Sobot to Google ADK through the Vinkius, and how to resolve them.

McpToolset not found

Update: pip install --upgrade google-adk

Sobot + Google ADK FAQ

Common questions about integrating Sobot MCP Server with Google ADK.

How does Google ADK connect to MCP servers?

Import the MCP toolset class and pass the server URL. ADK discovers and registers all tools automatically, making them available to your agent's tool-use loop.

Can ADK agents use multiple MCP servers?

Yes. Declare multiple MCP tool providers in your agent configuration. ADK merges all tool schemas and the agent can call tools from any server in a single turn.

Which Gemini models work best with MCP tools?

Gemini 2.0 Flash and Pro models both support function calling required for MCP tools. Flash is recommended for latency-sensitive use cases, Pro for complex reasoning.