How to Use the Uniphore Conversation AI MCP in Claude

Q: How do I search for specific topics using Uniphore Conversation AI in Claude Desktop?

Use the searchmeetings tool. You just pass it a keyword or topic, and your agent pulls back all the relevant meeting IDs. It's quick and precise.

Q: Can I get a full transcript of a call using Uniphore Conversation AI in Claude Desktop?

Yes, the gettranscript tool pulls the entire recorded meeting transcript. You can then use your agent to review it or pass it to another system for indexing.

Q: How do I find all available meetings for Uniphore Conversation AI in Claude Desktop?

Start by calling listmeetings. This command gives you a list of IDs, which is the required first step before querying specific details like analytics or summaries.

Get full meeting context and insights directly into the Claude Desktop app.

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Connect Uniphore Conversation AI MCP to Claude Desktop

Create your Vinkius account to connect Uniphore Conversation AI to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Uniphore Conversation AI with Claude Desktop

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Perplexity

Extract action items from calls

The `get_action_items` tool pulls actionable tasks straight out of a recorded conversation. You don't have to read through hours of transcript; the agent gives you a clean list of who needs to do what. You can also use `list_meetings` first, which helps you find the exact meeting ID you need before asking for these details.

Summarize entire meetings

Need the gist of a long call? The `get_meeting_summary` tool provides an AI-generated summary. It cuts through the noise and gives you the core discussion points right away. This is much faster than reading the full transcript, letting you get up to speed on what happened without wasting time.

Check conversation analytics

The `get_meeting_analytics` tool delivers deep insights into how the meeting went. It doesn't just give words; it gives metrics on performance and key discussion points. Pair this with `search_meetings` to compare analytics across different project calls, spotting trends instantly.

Setup guide

Set up Uniphore Conversation AI MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Uniphore Conversation AI MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Uniphore Conversation AI MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under uniphore-conversation-ai-mcp.

json

{
  "mcpServers": {
    "uniphore-conversation-ai-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Common questions about Uniphore Conversation AI MCP in Claude Desktop

Use the `search_meetings` tool. You just pass it a keyword or topic, and your agent pulls back all the relevant meeting IDs. It's quick and precise.

This MCP Server handles meeting transcripts, summaries, action items, and analytics. Your agent works with structured text derived from these conversation elements.

Yes, the `get_transcript` tool pulls the entire recorded meeting transcript. You can then use your agent to review it or pass it to another system for indexing.

Since you're running this locally, your agent needs the proper configuration. You add the server under `mcpServers` key to your local config file.

Start by calling `list_meetings`. This command gives you a list of IDs, which is the required first step before querying specific details like analytics or summaries.

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