Can I update the status of a work order through the agent?

Yes. The `update_order_status` tool allows your AI agent to change the lifecycle status of any service order (e.g., to 'InProgress' or 'Completed') so you can manage dispatching directly through chat.

How do I see the contact details for a field technician?

You can use the `get_employee_profile` tool. Simply provide the unique employee ID, and your agent will return their full profile details, including contact information and assigned skills.

Is it possible to list all service locations for a customer?

Absolutely. Using the `list_service_locations` tool, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

WorkWave MCP Server for Windsurf 10 tools — connect in under 2 minutes

Name: WorkWave
Availability: InStock
Author: Vinkius

docs.windsurf.com/windsurf/mcp

Built by Vinkius GDPR 10 Tools IDE

Windsurf brings agentic AI coding to a purpose-built IDE. Connect WorkWave through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install WorkWave and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "workwave": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About WorkWave MCP Server

Connect your WorkWave Service account to any AI agent and manage your field service operations through natural conversation.

Windsurf's Cascade agent chains multiple WorkWave tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 10 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.

What you can do

Service Orders — Browse and list all work requests, retrieve full details for specific orders, and update lifecycle statuses (e.g., InProgress, Completed)
Customer Accounts — List all field service accounts and retrieve comprehensive details including contact info, billing history, and service locations
Field Personnel — List all registered technicians and field staff, and retrieve profile details to check roles, skills, and contact info
Equipment Inventory — Monitor and audit managed assets and equipment used across your field service operations directly from your agent
Site Discovery — Retrieve physical service locations and job site addresses, including geographical coordinates for routing purposes
Operational Insights — Quickly find unique account, order, employee, and location IDs required for automated field service workflows
Health Monitoring — Verify the connectivity and status of your WorkWave API integration to ensure real-time data sync

The WorkWave MCP Server exposes 10 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect WorkWave to Windsurf via MCP

Follow these steps to integrate the WorkWave MCP Server with Windsurf.

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"

Add the server

Paste the JSON configuration above into mcp_config.json

Save and reload

Windsurf will detect the new server automatically

Start using WorkWave

Open Cascade and ask: "Using WorkWave, help me...". 10 tools available

Why Use Windsurf with the WorkWave MCP Server

Windsurf provides unique advantages when paired with WorkWave through the Model Context Protocol.

Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention

Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively

JSON-based configuration means zero code changes: paste a URL, reload, and all 10 tools are immediately available

Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts

WorkWave + Windsurf Use Cases

Practical scenarios where Windsurf combined with the WorkWave MCP Server delivers measurable value.

Automated code generation: ask Cascade to fetch data from WorkWave and generate models, types, or handlers based on real API responses

Live debugging: query WorkWave tools mid-session to inspect production data while debugging without leaving the editor

Documentation generation: pull schema information from WorkWave and have Cascade generate comprehensive API docs automatically

Rapid prototyping: combine WorkWave data with Cascade's code generation to scaffold entire features in minutes

WorkWave MCP Tools for Windsurf (10)

These 10 tools become available when you connect WorkWave to Windsurf via MCP:

get_account_details

Retrieves details for a specific customer account

get_api_health

Checks the health and connectivity of the WorkWave API integration

get_employee_profile

Retrieves profile details for a specific employee

get_order_details

Retrieves details for a specific service order

list_field_employees

Lists technicians and field staff registered in WorkWave

list_field_service_accounts

Lists customer accounts in the WorkWave Service platform

list_service_equipment

Lists managed equipment and assets used in field service

list_service_locations

Lists physical service locations and job sites

list_service_orders

Lists service orders and work requests

update_order_status

g. mark as Pending, InProgress, or Completed). Updates the lifecycle status of a service order

Example Prompts for WorkWave in Windsurf

Ready-to-use prompts you can give your Windsurf agent to start working with WorkWave immediately.

"List all active service orders in WorkWave."

"Update order #ORD-101 status to 'InProgress'."

"Find the profile for technician ID 'tech-555'."

Troubleshooting WorkWave MCP Server with Windsurf

Common issues when connecting WorkWave to Windsurf through the Vinkius, and how to resolve them.

Server not connecting

Check Settings → MCP for the server status. Try toggling it off and on.

WorkWave + Windsurf FAQ

Common questions about integrating WorkWave MCP Server with Windsurf.

How does Windsurf discover MCP tools?

Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.

Can Cascade chain multiple MCP tool calls?

Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.

Does Windsurf support multiple MCP servers?

Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.