Bring Reputation Management
to Claude Code
Learn how to connect Birdeye to Claude Code and start using 6 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Birdeye MCP Server?
Connect your Birdeye account to any AI agent and take full control of your online reputation management and customer experience workflows through natural conversation.
What you can do
- Review Orchestration — List and manage customer reviews across multiple platforms (Google, Facebook, etc.) programmatically, retrieving detailed high-fidelity comments and ratings in real-time
- Automated Check-ins — Programmatically trigger review requests (check-ins) via SMS or Email to coordinate high-fidelity feedback collection from your recent visitors
- Sentiment Intelligence — Access complete customer profiles and retrieve detailed sentiment history to maintain a perfectly coordinated overview of your brand health
- Survey & Feedback Architecture — Programmatically dispatch custom surveys to specific customers and monitor their high-fidelity responses directly through your agent
- Multi-Location Visibility — Retrieve complete directories of all your business branches and locations to coordinate your organizational reputation programmatically
How it works
1. Subscribe to this server
2. Retrieve your API Key and Business ID (bid) from your Birdeye dashboard (Settings > Integrations > API)
3. Start managing your customer experience from Claude, Cursor, or any MCP client
No more manual logging into individual review sites or missing critical feedback. Your AI acts as your dedicated reputation manager and customer success coordinator.
Who is this for?
- Marketing Managers — instantly retrieve high-level review summaries and monitor brand sentiment using natural language commands
- Customer Success Teams — automate the dispatch of review requests and track customer satisfaction without leaving your workspace
- Multi-Location Owners — monitor reputation performance across all branches and coordinate surveys through simple AI queries
Built-in capabilities (6)
Add a new customer profile
Trigger a review request (Check-in)
Get full customer profile
List all business locations
List customer reviews
Send a custom survey to a customer
Why Claude Code?
Claude Code registers Birdeye as an MCP server in a single terminal command. Once connected, Claude Code discovers all 6 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Birdeye data drives decisions without human intervention.
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Single-command setup:
claude mcp addregisters the server instantly. no config files to edit or applications to restart - —
Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks
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Claude Code runs headlessly, enabling unattended batch processing using Birdeye tools in cron jobs or deployment scripts
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Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features
Birdeye in Claude Code
Birdeye and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Birdeye to Claude Code through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Birdeye in Claude Code
The Birdeye MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 6 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Claude Code only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Birdeye for Claude Code
Every tool call from Claude Code to the Birdeye MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I find my Birdeye API Key and Business ID?
Log in to your account, navigate to Settings > Integrations > API, and you will find your API Key and the Business ID (bid).
Can I request a review via AI?
Yes! The customer_checkin tool allows your agent to record a customer visit and automatically send a review request via their preferred channel.
How do I check review ratings programmatically?
Use the list_reviews tool and provide an optional rating filter (1-5) to retrieve specific categories of feedback directly from the platform.
How do I add an MCP server to Claude Code?
Run claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.
Can Claude Code run MCP tools in headless mode?
Yes. Claude Code supports non-interactive execution, making it ideal for scripts, cron jobs, and CI/CD pipelines that need MCP tool access.
How do I list all connected MCP servers?
Run claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.
Command not found: claude
Ensure Claude Code is installed globally: npm install -g @anthropic-ai/claude-code
Connection timeout
Check your internet connection and verify the Edge URL is reachable