How do I connect Birdeye to my AI client?

You subscribe to the MCP on Vinkius and then provide your Birdeye API Key and Business ID (bid) from your Birdeye dashboard. Once connected, you can use it in any MCP-compatible client.

Which AI clients can I use with this MCP?

You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

Can I send review requests through the AI?

Yes. You can trigger review requests (check-ins) via SMS or email using the customer_checkin capability.

Does this work for businesses with multiple locations?

Yes. You can use the list_business_locations capability to retrieve directories for all your branches and manage them through your agent.

Can I see how customers feel about my brand?

Yes. You can access customer profiles and sentiment history to get a clear view of your brand health.

How do I find my Birdeye API Key and Business ID?

Log in to your account, navigate to Settings > Integrations > API, and you will find your API Key and the Business ID (bid).

Can I request a review via AI?

Yes! The customer_checkin capability allows your agent to record a customer visit and automatically send a review request via their preferred channel.

How do I check review ratings programmatically?

Use the list_reviews capability and provide an optional rating filter (1-5) to retrieve specific categories of feedback directly from the platform.

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Connect Birdeye (Alternative) to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire customer feedback loop through your AI client.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 6 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-03

3 capabilities in this set.

Part of 6 available through Birdeye.

01
Customer checkin
Triggers a review request to a customer via SMS or email. Use this to prompt recent visitors for feedback.
02
Get customer details
Retrieves a full profile for a specific customer. This provides the context needed to understand individual sentiment history.
03
List business locations
Fetches a directory of all your business branches. It helps you manage reputation across multiple physical sites.

Capability set02 / 02

04-06

3 capabilities in this set.

Part of 6 available through Birdeye.

04
List reviews
Pull customer reviews from various platforms. This capability lets you see recent ratings and comments in real time.
05
Create customer
Adds a new customer profile to your Birdeye account. Use this to build out your customer database.
06
Trigger survey
Sends a custom survey to a specific customer. It is the primary way to collect targeted feedback through your agent.

Real work

What teams actually run

Automated Review Collection

Trigger a check-in via your agent immediately after a customer completes a service.

Brand Sentiment Monitoring

Ask your agent to summarize recent customer sentiment to catch issues early.

Multi-Branch Management

Check the reputation status of a specific branch without switching accounts.

Targeted Customer Surveys

Send a specific survey to a customer profile to get detailed feedback on a recent interaction.

Automate a task

Put Birdeye to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Birdeye works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Birdeye to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

942ms average. Fast in production.

Birdeye is checked daily against the live service.

Daily averagePeak 1051ms

Oct 3Today

Fastest day: 729ms
Slowest day: 1051ms
14-day trend: Stable0%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Birdeye, so you can see the experience inside your AI.

It does not authenticate your account with Birdeye. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Birdeye Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_NlD1NRH5iKkcki6BfJrvkyoAZ4EPFTedW5sd2jaN/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Birdeye capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "birdeye-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_NlD1NRH5iKkcki6BfJrvkyoAZ4EPFTedW5sd2jaN/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Birdeye in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Birdeye owners hand off.

This MCP is built for professionals managing local business reputations and customer satisfaction workflows.

01
Marketing Managers
They use the agent to pull review summaries and monitor brand sentiment using natural language.
02
Customer Success Teams
They hand off the dispatch of review requests and satisfaction tracking to the AI.
03
Multi-Location Owners
They use the agent to monitor performance across all branches and coordinate surveys.

FAQ

Questions Birdeye owners ask.

01
How do I connect Birdeye to my AI client?
You subscribe to the MCP on Vinkius and then provide your Birdeye API Key and Business ID (bid) from your Birdeye dashboard. Once connected, you can use it in any MCP-compatible client.
02
Which AI clients can I use with this MCP?
You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.
03
Can I send review requests through the AI?
Yes. You can trigger review requests (check-ins) via SMS or email using the customer_checkin capability.
04
Does this work for businesses with multiple locations?
Yes. You can use the list_business_locations capability to retrieve directories for all your branches and manage them through your agent.
05
Can I see how customers feel about my brand?
Yes. You can access customer profiles and sentiment history to get a clear view of your brand health.
06
How do I find my Birdeye API Key and Business ID?
Log in to your account, navigate to Settings > Integrations > API, and you will find your API Key and the Business ID (bid).
07
Can I request a review via AI?
Yes! The customer_checkin capability allows your agent to record a customer visit and automatically send a review request via their preferred channel.
08
How do I check review ratings programmatically?
Use the list_reviews capability and provide an optional rating filter (1-5) to retrieve specific categories of feedback directly from the platform.

Explore

More in Customer Support

Connect Birdeye to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-03

Customer checkin

Get customer details

List business locations

04-06

List reviews

Create customer

Trigger survey

What teams actually run

Automated Review Collection

Brand Sentiment Monitoring

Multi-Branch Management

Targeted Customer Surveys

Building your own app? The connector is yours to use.

Birdeye Connector

Claude Desktop

Marketing Managers

Customer Success Teams

Multi-Location Owners

How do I connect Birdeye to my AI client?

Which AI clients can I use with this MCP?

Can I send review requests through the AI?

Does this work for businesses with multiple locations?

Can I see how customers feel about my brand?

How do I find my Birdeye API Key and Business ID?

Can I request a review via AI?

How do I check review ratings programmatically?

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