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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use ConnectWise Manage with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Equip your AI to seamlessly manage ConnectWise PSA tickets, clients, and technical documentation via text.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 9 capabilities

The complete ConnectWise Manage capability set.

These are the exact actions your AI can choose when you ask it to work with ConnectWise Manage.

Capability set01 / 03

01-03

3 capabilities in this set.

Part of 9 available through ConnectWise Manage.

  1. 01

    Create ticket

    Create a new service ticket in ConnectWise Manage

  2. 02

    List companies

    Use to discover company identifiers for ticket creation. Retrieve a list of companies/clients in ConnectWise

  3. 03

    Get company

    Returns name, contact info, territory, and status. Retrieve detailed information about a specific company

Capability set02 / 03

04-06

3 capabilities in this set.

Part of 9 available through ConnectWise Manage.

  1. 04

    Get ticket

    Returns summary, priority, status, assigned member, and notes. Retrieve detailed information about a specific service ticket

  2. 05

    List sales activities

    Retrieve a list of sales and service activities

  3. 06

    List contacts

    Use to find external contact details. Retrieve a list of individual contacts within companies

Capability set03 / 03

07-09

3 capabilities in this set.

Part of 9 available through ConnectWise Manage.

  1. 07

    List members

    Retrieve a list of internal staff members

  2. 08

    List service tickets

    Supports pagination via pageSize. Retrieve a list of service tickets from ConnectWise Manage

  3. 09

    Search tickets by summary

    Useful for finding tickets by keyword. Find service tickets matching a keyword in the summary

Observed, not estimated

850ms average. Fast in production.

ConnectWise Manage is checked daily against the live service.

Daily averagePeak 1022ms
Aug 20Today
Fastest day
699ms
Slowest day
1022ms
14-day trend
Slowing+14%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 9 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of ConnectWise Manage, so you can see the experience inside your AI.

It does not authenticate your account with ConnectWise Manage. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

ConnectWise Manage Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — ConnectWise Manage capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "connectwise-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions ConnectWise Manage owners ask.

  • 01

    How do I securely obtain my ConnectWise API Keys and Company ID?

    Log into your ConnectWise Manage instance. Note your 'Company ID' prominently displayed on the login screen. Then navigate securely via the internal system module down under 'System' > 'Members', find the specialized sub-tab marked 'API Members'. Create a new specific role API member for this AI, and within its configuration, strictly establish a new API Key generation. This will output a matched pair containing your 'Public Key' and your strictly secured 'Private Key'. Securely provide all three specific parameters below.

  • 02

    Will the agent close tickets automatically, or must I specifically instruct it to change the status?

    The AI remains tightly compliant to your direct prompts. It will not spontaneously close unprompted tickets or mutate parameters heavily without instruction. You must expressly request 'Change ticket X status to Closed' ensuring governance, compliance, and accurate logging remains strictly under your control at all times during interactive use.

  • 03

    Can I query client configurations or passwords with this active integration?

    Configurational details such as device types and basic network data models are queryable if permissions via API permit, but sensitive field extraction like retrieving unencrypted passwords directly inside the dialog typically stays strictly masked or gated, abiding exclusively by your ConnectWise native security role allowances configured previously inside the specific 'API Member' settings during your setup.

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