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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use BoldDesk with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Empower your customer support via BoldDesk. manage tickets, contacts, and agents directly from any AI agent.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 10 capabilities

The complete BoldDesk capability set.

These are the exact actions your AI can choose when you ask it to work with BoldDesk.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through BoldDesk.

  1. 01

    Get agent

    Get details of a specific agent

  2. 02

    Get contact

    Get details of a specific contact

  3. 03

    Get ticket

    Get details of a specific ticket

  4. 04

    List agents

    List all support agents

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through BoldDesk.

  1. 05

    List tickets

    List all support tickets

  2. 06

    Update ticket

    Update an existing ticket

  3. 07

    Add ticket note

    Add a private note to a ticket

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through BoldDesk.

  1. 08

    Create ticket

    Create a new support ticket

  2. 09

    List contacts

    List all customer contacts

  3. 10

    Reply to ticket

    Add a public reply to a ticket

Observed, not estimated

866ms average. Fast in production.

BoldDesk is checked daily against the live service.

Daily averagePeak 1014ms
Aug 20Today
Fastest day
707ms
Slowest day
1014ms
14-day trend
Slowing+28%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of BoldDesk, so you can see the experience inside your AI.

It does not authenticate your account with BoldDesk. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

BoldDesk Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_BZjBIH0qqHSjdrsL1Yr17YT1IPYbZzxY9JybUlWw/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — BoldDesk capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "bolddesk-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_BZjBIH0qqHSjdrsL1Yr17YT1IPYbZzxY9JybUlWw/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions BoldDesk owners ask.

  • 01

    Can I check the status of a specific support ticket?

    Yes! Use the get_ticket capability with the Ticket ID. Your agent will fetch the latest status, priority, and the full conversation history directly from BoldDesk.

  • 02

    How do I add a private note to a ticket for my team?

    Simply ask the agent to add_ticket_note and provide the Ticket ID and the content of your note. This will be added as a private internal note invisible to the customer.

  • 03

    Does the integration allow creating a ticket for a new user?

    Yes. When using create_ticket, if the requester email does not exist in your contact list, BoldDesk will automatically create a new contact profile for that user.

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