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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use FreeScout with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage your FreeScout helpdesk. list mailboxes, handle conversations, reply to customers, and manage users directly via AI.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 16 capabilities

The complete FreeScout capability set.

These are the exact actions your AI can choose when you ask it to work with FreeScout.

Capability set01 / 04

01-04

4 capabilities in this set.

Part of 16 available through FreeScout.

  1. 01

    Get conversation

    Retrieve conversation details

  2. 02

    Get customer

    Retrieve customer details

  3. 03

    Update conversation

    Update a conversation (status, assignee, etc.)

  4. 04

    Update customer

    Update customer information

Capability set02 / 04

05-08

4 capabilities in this set.

Part of 16 available through FreeScout.

  1. 05

    Add reply

    Send a reply to the customer in a conversation

  2. 06

    Create conversation

    Create a new conversation

  3. 07

    List conversations

    List conversations in a mailbox

  4. 08

    List customers

    List customers

Capability set03 / 04

09-12

4 capabilities in this set.

Part of 16 available through FreeScout.

  1. 09

    Add note

    Add an internal note to a conversation

  2. 10

    Create customer

    Create a new customer

  3. 11

    Delete conversation

    Delete a conversation

  4. 12

    Get mailbox

    Retrieve a specific mailbox

Capability set04 / 04

13-16

4 capabilities in this set.

Part of 16 available through FreeScout.

  1. 13

    Get user

    Retrieve agent details

  2. 14

    List mailboxes

    List all mailboxes

  3. 15

    List threads

    List threads in a conversation

  4. 16

    List users

    List all users/agents

Observed, not estimated

908ms average. Fast in production.

FreeScout is checked daily against the live service.

Daily averagePeak 1101ms
Aug 21Today
Fastest day
766ms
Slowest day
1101ms
14-day trend
Improving-9%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 16 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of FreeScout, so you can see the experience inside your AI.

It does not authenticate your account with FreeScout. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

FreeScout Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_D88aFfI6jlE4kcEJ7jjiSRihpCAxHTBrbohb3vcA/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — FreeScout capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "freescout-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_D88aFfI6jlE4kcEJ7jjiSRihpCAxHTBrbohb3vcA/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions FreeScout owners ask.

  • 01

    How do I reply to a customer conversation using the AI?

    You can use the add_reply capability. Just provide the Conversation ID and the body of your message, and the agent will send it to the customer via FreeScout.

  • 02

    Can I update the status or assignee of a ticket?

    Yes! Use the update_conversation capability. You can change the status (active, pending, closed, spam) or provide an assignee_id to route the ticket to a specific team member.

  • 03

    Is it possible to add internal notes that the customer won't see?

    Absolutely. Use the add_note capability to post internal comments on a conversation. These are visible to your team in FreeScout but are never sent to the customer.

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