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Connect Helpwise to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Manage customer conversations directly from your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 7 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-04

4 capabilities in this set.

Part of 7 available through Helpwise.

  1. 01

    Get conversation details

    This capability retrieves the specific details and full message history for a single conversation.

  2. 02

    List contacts

    This capability generates a list of all contacts currently stored in your Helpwise account.

  3. 03

    List conversations

    Use this to see all active conversations within a specific mailbox.

  4. 04

    Send email

    This capability sends an outgoing email or a reply through one of your connected mailboxes.

Capability set02 / 02

05-07

3 capabilities in this set.

Part of 7 available through Helpwise.

  1. 05

    List mailboxes

    This capability pulls a list of all your Helpwise shared inboxes, including their current status and configuration.

  2. 06

    Create contact

    Use this to add a new customer profile to your Helpwise account using their name and email.

  3. 07

    List team members

    This capability provides a list of all agents and team members linked to your Helpwise account.

Real work

What teams actually run

01

Rapid Support Replies

A support agent uses the agent to read a customer's billing question and send a reply immediately.

02

Contact Onboarding

An operations manager tells the agent to create a new contact after a successful sale.

03

Inbox Monitoring

A team lead asks the agent for a summary of all open conversations in the WhatsApp mailbox.

04

Communication Audits

A manager asks the agent to retrieve the full history of a specific conversation to verify a previous interaction.

Automate a task

Put Helpwise to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Helpwise works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Helpwise to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

879ms average. Fast in production.

Helpwise is checked daily against the live service.

Daily averagePeak 1243ms
Oct 3Today
Fastest day
603ms
Slowest day
1243ms
14-day trend
Improving-15%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 7 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Helpwise, so you can see the experience inside your AI.

It does not authenticate your account with Helpwise. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Helpwise Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eTzMhXPHjt998MUKDh1eEVAcfoVI7GSskq25Z99s/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Helpwise capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "helpwise-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eTzMhXPHjt998MUKDh1eEVAcfoVI7GSskq25Z99s/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Helpwise in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Helpwise owners hand off.

This MCP is built for teams that use Helpwise to manage multi-channel customer communications.

  • 01

    Customer Support Teams

    They use the agent to reply to customers and review threads without opening the dashboard.

  • 02

    Team Leads

    They use the agent to monitor inbox activity and track team workloads.

  • 03

    Operations Managers

    They use the agent to audit communication history and manage contact databases.

FAQ

Questions Helpwise owners ask.

  • 01

    How do I connect Helpwise to my AI client?

    You subscribe to the MCP on Vinkius and enter your Helpwise API Key and API Secret. Once connected, you can use it in any MCP-compatible client like Claude or Cursor.

  • 02

    Which communication channels are supported?

    This MCP works with Helpwise shared inboxes for email, SMS, WhatsApp, and social media.

  • 03

    Can I send emails through this MCP?

    Yes, you can use the send_email capability to send outgoing emails or replies through your connected mailboxes.

  • 04

    Do I need to keep the Helpwise dashboard open?

    No, the goal of this MCP is to let you manage your mailboxes and conversations directly through your AI agent.

  • 05

    Can I manage my team members using the agent?

    Yes, the list_team_members capability allows your agent to see all users and agents linked to your Helpwise account.

  • 06

    Can I send emails through my shared inbox using the AI agent?

    Yes. The send_email capability sends an outgoing email through any connected mailbox. Provide the mailbox ID, recipient email, subject, and body (HTML or plain text). Use list_mailboxes to see all available shared inboxes and their IDs.

  • 07

    Can I view the full conversation history for a customer thread?

    Yes. Use list_conversations with a mailbox ID to browse all threads, then call get_conversation_details with the conversation ID to retrieve the complete message history including sender, timestamp, and content for each message.

  • 08

    Does Helpwise require two separate credentials?

    Yes. Helpwise uses HTTP Basic Authentication with an API Key and an API Secret. Both are generated in your Helpwise account under Settings > API. The credentials are Base64-encoded and sent in the Authorization header as Basic base64(apiKey:apiSecret).

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