Use Helpwise with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Collaborate on customer emails, SMS, and WhatsApp messages in shared team inboxes with assignment and automation rules.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 7 capabilities
The complete Helpwise capability set.
These are the exact actions your AI can choose when you ask it to work with Helpwise.
01-04
4 capabilities in this set.
Part of 7 available through Helpwise.
- 01
List mailboxes
List Helpwise shared inboxes
- 02
Create contact
Create a new contact
- 03
Get conversation details
Get details for a specific conversation
- 04
List contacts
List Helpwise contacts
05-07
3 capabilities in this set.
Part of 7 available through Helpwise.
- 05
List conversations
List conversations in a mailbox
- 06
List team members
List team users
- 07
Send email
Send an outgoing email
Observed, not estimated
870ms average. Fast in production.
Helpwise is checked daily against the live service.
- Fastest day
- 756ms
- Slowest day
- 1221ms
- 14-day trend
- Improving-23%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 7 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Helpwise, so you can see the experience inside your AI.
It does not authenticate your account with Helpwise. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Helpwise Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_eTzMhXPHjt998MUKDh1eEVAcfoVI7GSskq25Z99s/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Helpwise capabilities are ready to use.
{
"mcpServers": {
"helpwise-mcp": {
"url": "https://edge.vinkius.com/vk_preview_eTzMhXPHjt998MUKDh1eEVAcfoVI7GSskq25Z99s/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Helpwise owners ask.
- 01
Can I send emails through my shared inbox using the AI agent?
Yes. The send_email capability sends an outgoing email through any connected mailbox. Provide the mailbox ID, recipient email, subject, and body (HTML or plain text). Use list_mailboxes to see all available shared inboxes and their IDs.
- 02
Can I view the full conversation history for a customer thread?
Yes. Use list_conversations with a mailbox ID to browse all threads, then call get_conversation_details with the conversation ID to retrieve the complete message history including sender, timestamp, and content for each message.
- 03
Does Helpwise require two separate credentials?
Yes. Helpwise uses HTTP Basic Authentication with an API Key and an API Secret. Both are generated in your Helpwise account under Settings > API. The credentials are Base64-encoded and sent in the Authorization header as Basic base64(apiKey:apiSecret).
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