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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Groove with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage your customer support tickets via Groove. list conversations, reply to customers, and monitor agent activity directly via AI.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 12 capabilities

The complete Groove capability set.

These are the exact actions your AI can choose when you ask it to work with Groove.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Groove.

  1. 01

    Create ticket

    Create a new helpdesk ticket

  2. 02

    Get agent

    Get details for a specific agent by email

  3. 03

    Get customer

    Get details for a specific customer by email

  4. 04

    Get mailbox

    Get details for a specific mailbox by ID

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Groove.

  1. 05

    Get ticket

    Get details for a specific ticket by its number

  2. 06

    List mailboxes

    List all mailboxes in the account

  3. 07

    Create message

    Add a reply or internal note to a ticket

  4. 08

    List agents

    List all agents in the Groove account

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Groove.

  1. 09

    List customers

    List all customers in the Groove account

  2. 10

    Update ticket state

    Change the status of a ticket

  3. 11

    List messages

    List all messages and comments in a ticket

  4. 12

    List tickets

    List all helpdesk tickets

Observed, not estimated

853ms average. Fast in production.

Groove is checked daily against the live service.

Daily averagePeak 1000ms
Aug 20Today
Fastest day
727ms
Slowest day
1000ms
14-day trend
Slowing+13%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Groove, so you can see the experience inside your AI.

It does not authenticate your account with Groove. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Groove Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_7WWOI1L5rvq8BLrAix76Ad8mEzsRCEOBUzAzBLb6/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Groove capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "groove-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7WWOI1L5rvq8BLrAix76Ad8mEzsRCEOBUzAzBLb6/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Groove owners ask.

  • 01

    Can my agent create an internal note instead of replying to the customer in Groove?

    Yes. When using the 'create_message' capability, you can specify that the message is an internal note. The agent will then post it privately within the ticket flawlessly, visible only to your team.

  • 02

    How do I update the status of a ticket to 'closed' via chat?

    You can use the 'update_ticket_state' capability. Provide the Ticket Number and set the state parameter to 'closed'. Your agent will then organize your inbox by resolving the ticket programmatically flawlessy.

  • 03

    Can I list all support agents to check who is assigned to a ticket through the agent?

    Absolutely. Use the 'list_agents' capability. Your agent will retrieve a full list of support staff, allowing you to audit assignments or identify the primary owner of any customer conversation natively.

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