Download PDFMarkdown Version
ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Gorgias with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage your customer support tickets, messages, and user profiles via AI.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 12 capabilities

The complete Gorgias capability set.

These are the exact actions your AI can choose when you ask it to work with Gorgias.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Gorgias.

  1. 01

    Get customer

    Get details for a specific customer

  2. 02

    Get ticket

    Get details of a specific ticket

  3. 03

    Get user

    Get details for a specific agent/user

  4. 04

    List customers

    List or search customers

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Gorgias.

  1. 05

    List messages

    List messages within a ticket

  2. 06

    List users

    List agents/users in the workspace

  3. 07

    Update customer

    Update a customer profile

  4. 08

    Create customer

    Create a new customer profile

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Gorgias.

  1. 09

    Create message

    Add a message (reply or internal note) to a ticket

  2. 10

    Create ticket

    Create a new ticket

  3. 11

    List tickets

    List support tickets

  4. 12

    Update ticket

    Update an existing ticket

Observed, not estimated

875ms average. Fast in production.

Gorgias is checked daily against the live service.

Daily averagePeak 1093ms
Aug 20Today
Fastest day
761ms
Slowest day
1093ms
14-day trend
Stable-2%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Gorgias, so you can see the experience inside your AI.

It does not authenticate your account with Gorgias. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Gorgias Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_JPVJotKoI5n5165fUFKyP5MxvEjP5JkqxrhYqQo0/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Gorgias capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "gorgias-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JPVJotKoI5n5165fUFKyP5MxvEjP5JkqxrhYqQo0/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Gorgias owners ask.

  • 01

    Can I add an internal note to a ticket instead of replying to the customer?

    Yes! When using the create_message capability, you can specify the channel as 'internal-note'. This allows the AI agent to leave insights or summaries for other human agents to read.

  • 02

    How do I find a customer's recent tickets?

    First, use list_customers with their email address to find their Customer ID. Then, you can use list_tickets or ask the AI to summarize their interaction history.

  • 03

    Can the AI resolve tickets for me?

    Yes. The agent can use the update_ticket capability to change the status of a ticket to 'closed' once an issue is verified as resolved.

Explore

More in Ecommerce

Suggestions