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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Intercom with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Connect with customers through AI-powered chat, targeted messages, and product tours that drive engagement and reduce churn.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 12 capabilities

The complete Intercom capability set.

These are the exact actions your AI can choose when you ask it to work with Intercom.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Intercom.

  1. 01

    Create conversation

    Start a new conversation

  2. 02

    List admins

    List workspace admins

  3. 03

    List conversations

    List recent conversations

  4. 04

    List help articles

    List help center articles

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Intercom.

  1. 05

    Create contact

    Register a new contact

  2. 06

    Get contact details

    Get details for a contact

  3. 07

    Get conversation details

    Get conversation history

  4. 08

    List data attributes

    List custom attributes

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Intercom.

  1. 09

    Reply to conversation

    Reply to a conversation

  2. 10

    Search contacts

    Search contacts with filters

  3. 11

    List contacts

    List Intercom contacts

  4. 12

    List segments

    List workspace segments

Observed, not estimated

878ms average. Fast in production.

Intercom is checked daily against the live service.

Daily averagePeak 1067ms
Aug 20Today
Fastest day
737ms
Slowest day
1067ms
14-day trend
Slowing+12%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Intercom, so you can see the experience inside your AI.

It does not authenticate your account with Intercom. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Intercom Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_qoUrlmlTTggBeTYddoFi9g3ZbW5owVpzHSIHRDqk/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Intercom capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "intercom-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_qoUrlmlTTggBeTYddoFi9g3ZbW5owVpzHSIHRDqk/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Intercom owners ask.

  • 01

    Can I search for contacts and send messages through the AI agent?

    Yes. Use search_contacts to find contacts by email, name, or custom attributes. Then use send_message to send a message to a specific contact, or reply to an active conversation thread.

  • 02

    Can I view full conversation histories?

    Yes. list_conversations shows all conversations with status. Use get_conversation with a conversation ID to retrieve the full message thread including sender, timestamps, and content.

  • 03

    What type of Intercom token do I need?

    You need an Access Token from a Private App in the Intercom Developer Hub. This provides scoped API access with Bearer authentication against api.intercom.io.

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