Use HelpCrunch with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Engage customers with live chat, email automation, and a knowledge base that reduces support workload and boosts satisfaction.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 12 capabilities
The complete HelpCrunch capability set.
These are the exact actions your AI can choose when you ask it to work with HelpCrunch.
01-04
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 01
List conversations
List all customer chats
- 02
List team agents
List all agents/team members
- 03
List customers
List all customers
- 04
List departments
List all departments
05-08
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 05
List messages in chat
List messages from a specific chat
- 06
Search customers
Search for customers using filters
- 07
Update conversation status
G., open, pending, closed). Change chat status
- 08
Get conversation details
Get details for a specific chat
09-12
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 09
Create customer
Requires email and name. Create a new customer profile
- 10
Get customer details
Get details for a specific customer
- 11
List active webhooks
List configured webhooks
- 12
Send chat message
Can be sent as an agent. Post a message to a chat
Observed, not estimated
664ms average. Fast in production.
HelpCrunch is checked daily against the live service.
- Fastest day
- 572ms
- Slowest day
- 833ms
- 14-day trend
- Improving-13%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of HelpCrunch, so you can see the experience inside your AI.
It does not authenticate your account with HelpCrunch. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
HelpCrunch Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_uGLxVWqQtTxGgr3wsnSsQn3p7JxZoPGRDUOGqYgn/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — HelpCrunch capabilities are ready to use.
{
"mcpServers": {
"helpcrunch-alternative-mcp": {
"url": "https://edge.vinkius.com/vk_preview_uGLxVWqQtTxGgr3wsnSsQn3p7JxZoPGRDUOGqYgn/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions HelpCrunch owners ask.
- 01
How do I generate an API Key in HelpCrunch?
Log in to your HelpCrunch account, navigate to Settings > Developers > Public API, and click Generate New API Key to obtain your token.
- 02
Can the agent respond to customers directly?
Yes! Use the send_chat_message capability to post replies into any active chat thread. The message will appear as coming from your agent account.
- 03
How do I search for a customer by email?
The search_customers capability allows you to perform lookups using filters like email, name, or external ID to retrieve specific user profiles.
Explore
More in Customer Support
Freshchat AI Connector
Manage customer conversations, track messages, and oversee agents via AI agents with Freshchat.
ViewBoldDesk AI Connector
Empower your customer support via BoldDesk — manage tickets, contacts, and agents directly from any AI agent.
ViewZendesk AI Connector
Manage support tickets, users, and organizations on Zendesk — the complete customer service platform for high-
ViewOdoo Helpdesk AI Connector
Create and manage support tickets, track SLAs, organize helpdesk teams — Odoo Helpdesk through natural convers
View
Suggestions
Hullo AI Connector
Manage coworking spaces with desk bookings, member check-ins, and community engagement tools for modern worksp
ViewGlassFrog AI Connector
Manage Holacracy circles, roles, and tactical projects via AI agents with GlassFrog.
ViewHiBob AI Connector
Automate HR workflows via HiBob — manage employees, time off, and tasks directly from any AI agent.
ViewProductive AI Connector
Manage your entire agency workflow via Productive — fetch budgets, analyze time entries, track deals, and moni
View
