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Connect HelpCrunch to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire support desk through your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 12 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through HelpCrunch.

  1. 01

    List active webhooks

    Retrieves a list of all webhooks currently configured in your account.

  2. 02

    Send chat message

    Posts a new message to a specific chat as an agent.

  3. 03

    Create customer

    Creates a new customer profile in HelpCrunch using an email and name.

  4. 04

    Get conversation details

    Fetches the specific details and metadata for a single conversation.

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through HelpCrunch.

  1. 05

    Get customer details

    Retrieves the full profile information for a specific customer.

  2. 06

    List team agents

    Lists all team members and agents registered in HelpCrunch.

  3. 07

    List customers

    Provides a list of all customers in your database.

  4. 08

    List departments

    Provides a list of all support departments set up in HelpCrunch.

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through HelpCrunch.

  1. 09

    List messages in chat

    Fetches the message history for a specific conversation.

  2. 10

    Search customers

    Searches through your customer base using specific filters.

  3. 11

    Update conversation status

    Changes the status of a specific chat to open, pending, or closed.

  4. 12

    List conversations

    Returns a list of all customer chats available in the system.

Real work

What teams actually run

01

Instant Chat Triage

An agent uses the AI to quickly scan the chat queue and prioritize urgent issues.

02

Automated Profile Management

The AI updates a customer's VIP status or location immediately after a chat ends.

03

Contextual Support

A support rep asks the AI for a customer's history before replying to a complex query.

04

Lead Identification

Sales teams use the AI to pull lead information from live chat interactions.

Automate a task

Put HelpCrunch to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

HelpCrunch works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put HelpCrunch to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

963ms average. Fast in production.

HelpCrunch is checked daily against the live service.

Daily averagePeak 1050ms
Oct 3Today
Fastest day
738ms
Slowest day
1050ms
14-day trend
Improving-8%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of HelpCrunch, so you can see the experience inside your AI.

It does not authenticate your account with HelpCrunch. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

HelpCrunch Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_FKAcqTB0MhgvZASJLtE78SNfirz4Cw82va7NNfvY/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — HelpCrunch capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "helpcrunch-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_FKAcqTB0MhgvZASJLtE78SNfirz4Cw82va7NNfvY/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up HelpCrunch in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work HelpCrunch owners hand off.

This MCP is built for teams that use HelpCrunch to manage high volumes of customer interactions.

  • 01

    Support Teams

    They hand off chat triage and high-priority responses to the AI.

  • 02

    Customer Success Managers

    They use the AI to update user attributes and check interaction history.

  • 03

    Sales Representatives

    They use the AI to identify and manage new leads from live chats.

FAQ

Questions HelpCrunch owners ask.

  • 01

    How do I connect my HelpCrunch account?

    You need to grab your Public API Key from your HelpCrunch dashboard under Settings, then provide it when connecting the MCP through Vinkius.

  • 02

    Which AI clients can I use with this MCP?

    You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

  • 03

    Can the AI actually reply to my customers?

    Yes, the send_chat_message capability allows your agent to post messages directly into a chat as an agent.

  • 04

    Does this MCP handle CRM tasks?

    Yes, you can use the create_customer and search_customers capabilities to manage your customer database.

  • 05

    Can I manage ticket statuses?

    Yes, the update_conversation_status capability lets you change chats to open, pending, or closed.

  • 06

    How do I generate an API Key in HelpCrunch?

    Log in to your HelpCrunch account, navigate to Settings > Developers > Public API, and click Generate New API Key to obtain your token.

  • 07

    Can the agent respond to customers directly?

    Yes! Use the send_chat_message capability to post replies into any active chat thread. The message will appear as coming from your agent account.

  • 08

    How do I search for a customer by email?

    The search_customers capability allows you to perform lookups using filters like email, name, or external ID to retrieve specific user profiles.

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