Use HelpCrunch with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Engage customers with live chat, email automation, and a knowledge base that reduces support workload and boosts satisfaction.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 12 capabilities
The complete HelpCrunch capability set.
These are the exact actions your AI can choose when you ask it to work with HelpCrunch.
01-04
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 01
Create customer
Requires email and name. Create a new customer profile
- 02
List active webhooks
List configured webhooks
- 03
List departments
List all departments
- 04
Update conversation status
G., open, pending, closed). Change chat status
05-08
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 05
Get conversation details
Get details for a specific chat
- 06
Get customer details
Get details for a specific customer
- 07
List conversations
List all customer chats
- 08
List team agents
List all agents/team members
09-12
4 capabilities in this set.
Part of 12 available through HelpCrunch.
- 09
List customers
List all customers
- 10
List messages in chat
List messages from a specific chat
- 11
Search customers
Search for customers using filters
- 12
Send chat message
Can be sent as an agent. Post a message to a chat
Observed, not estimated
840ms average. Fast in production.
HelpCrunch is checked daily against the live service.
- Fastest day
- 719ms
- Slowest day
- 1070ms
- 14-day trend
- Slowing+13%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of HelpCrunch, so you can see the experience inside your AI.
It does not authenticate your account with HelpCrunch. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
HelpCrunch Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_FKAcqTB0MhgvZASJLtE78SNfirz4Cw82va7NNfvY/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — HelpCrunch capabilities are ready to use.
{
"mcpServers": {
"helpcrunch-mcp": {
"url": "https://edge.vinkius.com/vk_preview_FKAcqTB0MhgvZASJLtE78SNfirz4Cw82va7NNfvY/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions HelpCrunch owners ask.
- 01
How do I generate an API Key in HelpCrunch?
Log in to your HelpCrunch account, navigate to Settings > Developers > Public API, and click Generate New API Key to obtain your token.
- 02
Can the agent respond to customers directly?
Yes! Use the send_chat_message capability to post replies into any active chat thread. The message will appear as coming from your agent account.
- 03
How do I search for a customer by email?
The search_customers capability allows you to perform lookups using filters like email, name, or external ID to retrieve specific user profiles.
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