
Connect Incident.io to ChatGPT, Claude and Gemini
Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Let your agent handle the heavy lifting of incident response.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Your AI does the work. We keep it safe and sound.
No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.
Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

Each Connector runs inside its own sealed environment.
Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.
One switch stops every agent. Instantly.
One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.
Spending limits that pause instead of surprise.
Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.
Three controls, built into the layer your AI connects through.
Curated set · 10 capabilities
We ship only the actions that matter.
01-04
4 capabilities in this set.
Part of 10 available through Incident.io.
- 01
Get incident
This capability pulls the full details for a specific incident you identify.
- 02
List catalog types
Use this to see all the different catalog types defined in your account.
- 03
List severities
This capability returns a list of all incident severities currently configured.
- 04
List custom fields
Get a list of all custom fields used within your incident records.
05-07
3 capabilities in this set.
Part of 10 available through Incident.io.
- 05
List incident roles
This capability retrieves the various incident roles available in your setup.
- 06
List incidents
Use this to pull a list of all incidents recorded in the system.
- 07
List incident types
This capability provides a list of all defined incident types.
08-10
3 capabilities in this set.
Part of 10 available through Incident.io.
- 08
List schedules
Get a list of all on-call schedules managed through Incident.io.
- 09
List teams
This capability returns a list of all teams in your organization.
- 10
List users
Use this to retrieve a list of all users in the system.
Real work
What teams actually run
Rapid Incident Triage
Ask your agent for the details of a specific incident to understand the impact immediately.
On-call Verification
Check who is currently on call by asking the agent to pull the active schedule.
Workflow Auditing
Use the agent to list all incident types and severities to ensure your setup is correct.
Team Mapping
Identify which users and teams are involved in the response by querying the system.
Automate a task
Put Incident.io to work on one thing.
Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.
One connector, every AI
Incident.io works with the most popular AI clients.
These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.
Claude
ChatGPT
Gemini
Perplexity
Grok
Microsoft Copilot
Cursor
VS Code
Windsurf
JetBrains
Cline
LangChain
Vercel AI SDK
Lovable
Z.ai
Raycast
Qwen Code
Kimi Code
Le ChatBuilding your own app? The connector is yours to use.
You don't need a client to put Incident.io to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.
Observed, not estimated
963ms average. Fast in production.
Incident.io is checked daily against the live service.
- Fastest day
- 756ms
- Slowest day
- 1195ms
- 14-day trend
- Stable-4%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Incident.io, so you can see the experience inside your AI.
It does not authenticate your account with Incident.io. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Incident.io Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Incident.io capabilities are ready to use.
{
"mcpServers": {
"incidentio-mcp": {
"url": "https://edge.vinkius.com/vk_preview_SYXytajPn2E8oSQTe6uxrJcvhwsU2x1pHkOPCe4y/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
Guided setup for Claude? Set up Incident.io in Claude and other AIs
Who it's for
Built for the work Incident.io owners hand off.
This MCP is built for technical teams that rely on Incident.io to coordinate their response to system failures.
- 01
SREs
They use the agent to quickly pull incident data and check on-call status during outages.
- 02
Incident Commanders
They use the agent to verify roles and incident details while managing a response.
- 03
DevOps Engineers
They use the agent to audit incident configurations and team structures.
FAQ
Questions Incident.io owners ask.
- 01
How do I connect this MCP to my AI client?
You connect once through the Vinkius interface. Vinkius hosts the MCP and manages the connection so it is ready to use in clients like Claude or Cursor.
- 02
Do I need to provide my own Incident.io API key?
Yes, you will need to provide your credentials so the MCP can act on your behalf within your Incident.io account.
- 03
Can my agent see my on-call schedules?
Yes, the MCP includes a capability specifically to list all on-call schedules.
- 04
What kind of clients can use this MCP?
Any MCP-compatible client like Claude, Cursor, or Windsurf can use this to interact with your incident data.
- 05
Does this MCP allow me to create incidents?
This specific MCP focuses on retrieving and listing data such as incidents, roles, schedules, and users.
- 06
How do I get Incident.io API credentials?
Log in to your Incident.io dashboard, navigate to Settings > API keys, and click 'Add new' to generate a Bearer Token.
- 07
Which version of the API is used?
This MCP uses Incident.io API v2, the latest stable version for comprehensive incident management.
- 08
Can I see on-call schedules?
Yes, the list_schedules capability provides access to on-call schedules and rotation information.
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Connect Incident.io to Claude, Cursor, ChatGPT & more
