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Use PagerDuty with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage incidents, services, on-call schedules, and escalation policies via PagerDuty. trigger, acknowledge, and resolve alerts from any AI agent.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 11 capabilities

The complete PagerDuty capability set.

These are the exact actions your AI can choose when you ask it to work with PagerDuty.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 11 available through PagerDuty.

  1. 01

    List users

    List all users in the PagerDuty account

  2. 02

    Update incident

    Use to acknowledge, resolve, or reassign incidents programatically. Update an incident status (acknowledge, resolve, escalate)

  3. 03

    Get user

    Get detailed information about a specific user

  4. 04

    List escalation policies

    List all escalation policies

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 11 available through PagerDuty.

  1. 05

    List schedules

    List all on-call schedules

  2. 06

    List services

    List all monitored services

  3. 07

    Create incident

    Requires the From header email (your PagerDuty user email), service ID, and incident title. Create a new incident on a service

  4. 08

    Get incident

    Get detailed information about a specific incident

Capability set03 / 03

09-11

3 capabilities in this set.

Part of 11 available through PagerDuty.

  1. 09

    Get service

    Get detailed configuration of a specific service

  2. 10

    List incidents

    Optionally filter by status: triggered, acknowledged, resolved. List incidents across all services

  3. 11

    List oncalls

    List who is currently on-call across all schedules

Observed, not estimated

895ms average. Fast in production.

PagerDuty is checked daily against the live service.

Daily averagePeak 1094ms
Aug 20Today
Fastest day
717ms
Slowest day
1094ms
14-day trend
Slowing+13%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of PagerDuty, so you can see the experience inside your AI.

It does not authenticate your account with PagerDuty. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

PagerDuty Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — PagerDuty capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "pagerduty-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions PagerDuty owners ask.

  • 01

    Can I acknowledge and resolve incidents directly from my AI agent?

    Yes! Use the update_incident capability with the incident ID and your PagerDuty email. Set status to acknowledged or resolved to change the incident state instantly without opening the PagerDuty dashboard.

  • 02

    How do I find out who is on-call right now?

    Run the list_oncalls capability. It returns every user currently on-call across all schedules and escalation levels, showing their name, escalation policy, and coverage window.

  • 03

    Can I create incidents programmatically for testing or escalation?

    Absolutely. Use create_incident with your PagerDuty email, the target service ID, a descriptive title, and optionally set urgency to high or low. The incident will immediately trigger according to the service's escalation policy.

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