
Connect PagerDuty to ChatGPT, Claude and Gemini
Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your on-call rotations and triage alerts directly from your AI client.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Your AI does the work. We keep it safe and sound.
No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.
Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

Each Connector runs inside its own sealed environment.
Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.
One switch stops every agent. Instantly.
One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.
Spending limits that pause instead of surprise.
Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.
Three controls, built into the layer your AI connects through.
Curated set · 11 capabilities
We ship only the actions that matter.
01-04
4 capabilities in this set.
Part of 11 available through PagerDuty.
- 01
List users
This capability pulls a full list of all users registered in your PagerDuty account.
- 02
Update incident
Use this to change an incident status, such as acknowledging, resolving, or escalating it.
- 03
Get user
This capability retrieves specific profile details for a single user.
- 04
List escalation policies
This capability returns all escalation policies configured in your account.
05-08
4 capabilities in this set.
Part of 11 available through PagerDuty.
- 05
List schedules
Use this to see all active on-call schedules.
- 06
List services
This capability provides a list of all services currently being monitored.
- 07
Create incident
This capability creates a new incident on a specific service using your user email and a title.
- 08
Get incident
This capability fetches deep technical details for a specific incident.
09-11
3 capabilities in this set.
Part of 11 available through PagerDuty.
- 09
Get service
Use this to inspect the configuration and health of a single monitored service.
- 10
List incidents
This capability lists incidents across your services, with options to filter by triggered, acknowledged, or resolved status.
- 11
List oncalls
This capability shows who is currently on-call across all your schedules.
Real work
What teams actually run
Rapid Incident Triage
An engineer uses the agent to quickly acknowledge a triggered alert and check the service configuration.
On-call Coordination
A manager asks the agent who is currently on-call to coordinate a response for a critical outage.
Automated Runbook Execution
A DevOps team uses the agent to trigger new incidents or update existing ones as part of a workflow.
Service Health Audits
An SRE asks the agent to list all monitored services to verify recent integration changes.
Automate a task
Put PagerDuty to work on one thing.
Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.
One connector, every AI
PagerDuty works with the most popular AI clients.
These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.
Claude
ChatGPT
Gemini
Perplexity
Grok
Microsoft Copilot
Cursor
VS Code
Windsurf
JetBrains
Cline
LangChain
Vercel AI SDK
Lovable
Z.ai
Raycast
Qwen Code
Kimi Code
Le ChatBuilding your own app? The connector is yours to use.
You don't need a client to put PagerDuty to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.
Observed, not estimated
936ms average. Fast in production.
PagerDuty is checked daily against the live service.
- Fastest day
- 736ms
- Slowest day
- 1378ms
- 14-day trend
- Slowing+59%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of PagerDuty, so you can see the experience inside your AI.
It does not authenticate your account with PagerDuty. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
PagerDuty Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — PagerDuty capabilities are ready to use.
{
"mcpServers": {
"pagerduty-mcp": {
"url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
Guided setup for Claude? Set up PagerDuty in Claude and other AIs
Who it's for
Built for the work PagerDuty owners hand off.
This MCP is designed for technical teams managing high-availability systems.
- 01
SRE Engineers
They use the agent to triage and resolve incidents without switching from their IDE.
- 02
Engineering Managers
They use the agent to get immediate updates on active incidents and team coverage.
- 03
DevOps Teams
They use the agent to integrate PagerDuty actions into automated runbooks.
FAQ
Questions PagerDuty owners ask.
- 01
How do I connect my PagerDuty account?
You need to provide your PagerDuty REST API Key in the configuration settings after subscribing to the MCP.
- 02
Which AI clients can I use with this MCP?
You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.
- 03
Can I resolve incidents through the AI?
Yes, you can use the update_incident capability to acknowledge, resolve, or escalate incidents via your agent.
- 04
Does this MCP host my data?
No, Vinkius hosts the MCP and manages the connection, but the data comes directly from your PagerDuty account via the API.
- 05
Can I see who is on-call?
Yes, you can use the list_oncalls capability to see real-time on-call status across all your schedules.
- 06
Can I acknowledge and resolve incidents directly from my AI agent?
Yes! Use the update_incident capability with the incident ID and your PagerDuty email. Set status to acknowledged or resolved to change the incident state instantly without opening the PagerDuty dashboard.
- 07
How do I find out who is on-call right now?
Run the list_oncalls capability. It returns every user currently on-call across all schedules and escalation levels, showing their name, escalation policy, and coverage window.
- 08
Can I create incidents programmatically for testing or escalation?
Absolutely. Use create_incident with your PagerDuty email, the target service ID, a descriptive title, and optionally set urgency to high or low. The incident will immediately trigger according to the service's escalation policy.
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Connect PagerDuty to Claude, Cursor, ChatGPT & more
