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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Jitbit with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Track and resolve IT support tickets with a fast helpdesk that includes automation rules, knowledge base, and SLA monitoring.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 6 capabilities

The complete Jitbit capability set.

These are the exact actions your AI can choose when you ask it to work with Jitbit.

Capability set01 / 02

01-03

3 capabilities in this set.

Part of 6 available through Jitbit.

  1. 01

    List kb articles

    List knowledge base articles

  2. 02

    Create support ticket

    Add a new ticket

  3. 03

    Get ticket details

    Get details for a specific ticket

Capability set02 / 02

04-06

3 capabilities in this set.

Part of 6 available through Jitbit.

  1. 04

    List ticket categories

    List helpdesk categories

  2. 05

    List tickets

    List helpdesk tickets

  3. 06

    List account users

    List helpdesk users

Observed, not estimated

845ms average. Fast in production.

Jitbit is checked daily against the live service.

Daily averagePeak 1003ms
Aug 20Today
Fastest day
683ms
Slowest day
1003ms
14-day trend
Slowing+27%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Jitbit, so you can see the experience inside your AI.

It does not authenticate your account with Jitbit. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Jitbit Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Jitbit capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "jitbit-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Jitbit owners ask.

  • 01

    Can I manage tickets and reply to customers through the AI agent?

    Yes. List tickets with filters, inspect individual tickets with full history, create new tickets, update status, and reply to customers or add internal notes.

  • 02

    Does Jitbit require a self-hosted URL?

    Yes. Jitbit can be self-hosted or cloud-hosted. Provide your instance URL (e.g., https://helpdesk.company.com), username, and password. Authentication uses HTTP Basic Auth (Base64 encoded) against {url}/api.

  • 03

    Can I track SLA compliance across tickets?

    Yes. Tickets include response and resolution time metadata. Monitor SLA compliance by checking time-to-first-response and time-to-resolution against your SLA targets.

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