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Connect Jitbit to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire support queue through a chat interface.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 6 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-03

3 capabilities in this set.

Part of 6 available through Jitbit.

  1. 01

    List ticket categories

    This capability provides a list of all the helpdesk categories you have set up.

  2. 02

    List account users

    Use this to see a list of all users registered in your Jitbit account.

  3. 03

    Get ticket details

    This capability retrieves all specific information and history for a single ticket.

Capability set02 / 02

04-06

3 capabilities in this set.

Part of 6 available through Jitbit.

  1. 04

    List kb articles

    This capability pulls a list of all available knowledge base articles from your Jitbit account.

  2. 05

    Create support ticket

    Use this to instantly generate a new support ticket within your helpdesk.

  3. 06

    List tickets

    This capability fetches the current list of tickets from your helpdesk queue.

Real work

What teams actually run

01

Rapid Incident Response

An agent identifies a critical ticket and replies to the customer immediately through the chat interface.

02

Workload Auditing

A team lead asks the AI to list all active users and their current ticket assignments.

03

Knowledge Retrieval

A support agent asks the AI to find specific knowledge base articles to help solve a ticket.

04

Queue Organization

A user asks the AI to list all ticket categories to help organize a new batch of incoming requests.

Automate a task

Put Jitbit to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Jitbit works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Jitbit to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

763ms average. Fast in production.

Jitbit is checked daily against the live service.

Daily averagePeak 1159ms
Oct 3Today
Fastest day
654ms
Slowest day
1159ms
14-day trend
Stable-1%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Jitbit, so you can see the experience inside your AI.

It does not authenticate your account with Jitbit. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Jitbit Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Jitbit capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "jitbit-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Jitbit in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Jitbit owners hand off.

This MCP is built for teams that live in Jitbit and want to manage their queues without constant dashboard navigation.

  • 01

    Support Teams

    They use the AI to manage ticket queues and respond to customers quickly.

  • 02

    IT Teams

    They use the AI to track internal helpdesk requests and ensure SLA compliance.

  • 03

    Team Leads

    They use the AI to monitor agent workloads and overall performance.

FAQ

Questions Jitbit owners ask.

  • 01

    How do I connect my Jitbit account?

    You subscribe to the MCP on Vinkius and enter your Jitbit URL and login credentials. Once connected, your AI client can immediately start interacting with your helpdesk.

  • 02

    Which AI clients can I use with this MCP?

    You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

  • 03

    Can I respond to customers through the AI?

    Yes. You can tell your AI agent to reply to specific tickets, and it will send those responses through Jitbit.

  • 04

    Does this MCP support SLA monitoring?

    Yes. You can ask your agent to identify tickets that are approaching an SLA breach or have already breached.

  • 05

    Is my Jitbit data secure?

    Vinkius hosts the MCP and manages your credentials securely so you can connect your client once and stay connected.

  • 06

    Can I manage tickets and reply to customers through the AI agent?

    Yes. List tickets with filters, inspect individual tickets with full history, create new tickets, update status, and reply to customers or add internal notes.

  • 07

    Does Jitbit require a self-hosted URL?

    Yes. Jitbit can be self-hosted or cloud-hosted. Provide your instance URL (e.g., https://helpdesk.company.com), username, and password. Authentication uses HTTP Basic Auth (Base64 encoded) against {url}/api.

  • 08

    Can I track SLA compliance across tickets?

    Yes. Tickets include response and resolution time metadata. Monitor SLA compliance by checking time-to-first-response and time-to-resolution against your SLA targets.

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