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Use Salesforce with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage support cases, search the knowledge base, track case metrics, and resolve customer issues through natural conversation.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 8 capabilities

The complete Salesforce capability set.

These are the exact actions your AI can choose when you ask it to work with Salesforce.

Capability set01 / 02

01-04

4 capabilities in this set.

Part of 8 available through Salesforce.

  1. 01

    Sf cases by status

    Returns cases sorted by priority then creation date. Use for support queue management: "how many new cases are there?", "show escalated cases", or for case workload analysis by status. Get all Salesforce cases at a specific status for queue analysis. New, Working, Escalated, or Closed

  2. 02

    Sf search cases

    Returns case number, subject, status (New/Working/Escalated/Closed), priority (High/Medium/Low), origin channel (Web/Phone/Email), case owner, and description. Use when the user wants to find a specific support case, look up a case number, or review customer issues. Search Salesforce Service Cloud cases by subject or case number to find customer support issues

  3. 03

    Sf add case comment

    Set isPublished to true if the comment should be visible to the customer (e.g., in a customer portal). Default is internal-only. Use to log agent responses, internal notes, or resolution steps on a support case. Add a comment to a Salesforce case. internal note or customer-visible response

  4. 04

    Sf case comments

    Returns comment body, whether it is published (customer-visible), creator name, and creation date. Comments provide the full conversation history of a support case. Use to review case discussions or get context before responding. Get all comments (internal and customer-visible) on a specific Salesforce case for case history review

Capability set02 / 02

05-08

4 capabilities in this set.

Part of 8 available through Salesforce.

  1. 05

    Sf case metrics

    Returns summary data: how many cases at each status × priority intersection. Perfect for support team dashboards, capacity planning, and identifying volume trends. Use when the user asks "how many open cases do we have?" or "what is the case breakdown by priority?" Get aggregate support case metrics. case counts grouped by status and priority for a team dashboard view

  2. 06

    Sf create case

    Subject is required. Status defaults to "New". Priority: High, Medium, Low. Origin: Web, Phone, Email. Link to a customer via contactId and their company via accountId (both use 18-char Salesforce IDs). Cases track the complete lifecycle of a customer support issue. Create a new support case in Salesforce Service Cloud with subject, description, priority, origin, and linked contact/account

  3. 07

    Sf search knowledge

    Returns article title, summary, URL, and article type. Salesforce Knowledge is the built-in KB for self-service and agent-assist. Use when the user asks for help articles, documented solutions, or wants to check if an issue has been addressed in the knowledge base. Search the Salesforce Knowledge Base for published articles to find documented solutions and answers

  4. 08

    Sf update case

    Common operations: advance Status from "New" to "Working" to "Closed", escalate Priority to "High", or append to Description. Only specified fields change. Update a Salesforce case. change status, escalate priority, or add description to reflect case progress

Observed, not estimated

846ms average. Fast in production.

Salesforce is checked daily against the live service.

Daily averagePeak 1043ms
Aug 25Today
Fastest day
759ms
Slowest day
1043ms
14-day trend
Slowing+11%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 8 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Salesforce, so you can see the experience inside your AI.

It does not authenticate your account with Salesforce. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Salesforce Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_KdDlq0Ckno1sO3tmxIrcfXtlGyLNm1znPiejmNqh/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Salesforce capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "salesforce-service-cloud-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_KdDlq0Ckno1sO3tmxIrcfXtlGyLNm1znPiejmNqh/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Salesforce owners ask.

  • 01

    What types of cases can I manage?

    All Salesforce Case records. filter by status (New, Working, Escalated, Closed), priority (High, Medium, Low), and origin (Web, Phone, Email).

  • 02

    Can I search the Knowledge Base?

    Yes! Searches published Knowledge articles by keyword and returns title, summary, and direct link.

  • 03

    Can I add comments to cases?

    Yes. add internal notes or customer-visible comments to any case.

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