Use Odoo with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Create and manage support tickets, track SLAs, organize helpdesk teams. Odoo Helpdesk through natural conversation.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 7 capabilities
The complete Odoo capability set.
These are the exact actions your AI can choose when you ask it to work with Odoo.
01-04
4 capabilities in this set.
Part of 7 available through Odoo.
- 01
Odoo list helpdesk teams
Team records. the support teams that handle tickets (e.g., "Technical Support", "Billing", "Returns"). Returns team name, member count, and whether SLA tracking is enabled. Use to find team IDs before creating tickets, or when the user asks about the support organization structure. List all helpdesk teams in Odoo with member count and SLA configuration status
- 02
Odoo list ticket types
Ticket.type records. the classification labels for categorizing tickets. Use when the user asks about available ticket categories or wants to understand how tickets are organized. List ticket type categories used to classify helpdesk tickets in Odoo (e.g., Bug, Feature Request, Question)
- 03
Odoo search tickets
Ticket records by subject/name. Returns matching tickets with customer, team, stage, priority, and assignee. Use when the user wants to find a specific ticket, look up a customer issue, or locate tickets about a particular topic. Search helpdesk tickets by subject or keyword to find specific customer issues or requests
- 04
Odoo update ticket
Ticket record. Use to escalate priority, rename the ticket, reassign to a different agent, or update any writable field. Use when the user wants to modify a ticket that already exists. Update an existing helpdesk ticket. change subject, priority, assignment, or other properties
05-07
3 capabilities in this set.
Part of 7 available through Odoo.
- 05
Odoo create ticket
Ticket record. The name is the ticket subject. Optionally provide the customer email (partner_email), team assignment (team_id from odoo_list_helpdesk_teams), linked customer (partner_id), description, and priority (0=Low, 1=Medium, 2=High, 3=Urgent). The ticket enters the first kanban stage of the assigned team. Use when the user wants to log a support request, report an issue, or create a task for the helpdesk team. Create a new helpdesk ticket in Odoo for a customer issue with subject, email, team, and priority
- 06
Odoo list sla policies
Sla records showing service level agreements. Returns SLA name, team, target stage, and time targets (days and hours). Use when the user asks about response time commitments, resolution deadlines, or SLA compliance metrics. List SLA policies configured in Odoo Helpdesk with target response/resolution times per team and stage
- 07
Odoo list tickets
Ticket records ordered by creation date. Returns ticket subject, customer name/email, helpdesk team, kanban stage (e.g., New/In Progress/Solved), priority (0=Low, 1=Medium, 2=High, 3=Urgent), assigned agent, and number of active SLA policies. Optionally filter by team ID. Use when the user asks about support queue, open tickets, team workload, or ticket backlog. List helpdesk tickets in Odoo with customer, team, kanban stage, priority, assignee, and SLA status
Observed, not estimated
812ms average. Fast in production.
Odoo is checked daily against the live service.
- Fastest day
- 714ms
- Slowest day
- 1078ms
- 14-day trend
- Slowing+17%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 7 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Odoo, so you can see the experience inside your AI.
It does not authenticate your account with Odoo. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Odoo Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_siTxWHKFddJGGdUAQqIOpfIFxuKacfekcWtGJYl1/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Odoo capabilities are ready to use.
{
"mcpServers": {
"odoo-helpdesk-mcp": {
"url": "https://edge.vinkius.com/vk_preview_siTxWHKFddJGGdUAQqIOpfIFxuKacfekcWtGJYl1/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Odoo owners ask.
- 01
Which Odoo versions are supported?
This server uses the JSON-RPC protocol, which is compatible with Odoo 14, 15, 16, 17, and 18. Both Odoo Community and Enterprise editions are supported.
- 02
Does it work with Odoo.com (SaaS)?
Yes! Works with both Odoo.com hosted instances and self-hosted Odoo servers. Just provide your instance URL and API key.
- 03
How do I generate an API Key?
Go to Settings → Users → select your user → API Keys tab → New API Key. Give it a descriptive name and copy the generated key.
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