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Connect Odoo Helpdesk to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire support queue without leaving your AI client.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 7 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-04

4 capabilities in this set.

Part of 7 available through Odoo.

  1. 01

    Odoo list ticket types

    This capability retrieves the different ticket categories used for classification. Use it to see how your organization organizes issues like bugs or feature requests.

  2. 02

    Odoo list helpdesk teams

    This capability lists all helpdesk teams in your Odoo instance. It shows team names, member counts, and whether they use SLA tracking.

  3. 03

    Odoo create ticket

    This capability creates a new helpdesk ticket. You can specify the subject, customer email, assigned team, and priority level.

  4. 04

    Odoo list sla policies

    This capability pulls the SLA policies configured in your helpdesk. It shows target response and resolution times for different teams and stages.

Capability set02 / 02

05-07

3 capabilities in this set.

Part of 7 available through Odoo.

  1. 05

    Odoo list tickets

    This capability fetches a list of tickets ordered by creation date. It provides a snapshot of the support queue, including customer info, team, stage, and SLA status.

  2. 06

    Odoo search tickets

    This capability searches for specific tickets using a subject or keyword. It returns details like the customer, assigned team, current stage, and priority.

  3. 07

    Odoo update ticket

    This capability modifies existing ticket records. You can use it to change a ticket's subject, update its priority, or reassign it to a new agent.

Real work

What teams actually run

01

Rapid Issue Logging

A user reports a bug in a chat, and you immediately tell your agent to create an Odoo ticket.

02

Priority Escalation

You realize a ticket is critical and tell your agent to change its priority to Urgent.

03

Workload Auditing

You ask your agent to list all tickets assigned to a specific team to check their current load.

04

SLA Verification

You check with your agent to see if the current response time targets are being met for a specific team.

Automate a task

Put Odoo to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Odoo works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Odoo to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

910ms average. Fast in production.

Odoo is checked daily against the live service.

Daily averagePeak 1070ms
Oct 3Today
Fastest day
702ms
Slowest day
1070ms
14-day trend
Slowing+21%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 7 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Odoo, so you can see the experience inside your AI.

It does not authenticate your account with Odoo. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Odoo Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_siTxWHKFddJGGdUAQqIOpfIFxuKacfekcWtGJYl1/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Odoo capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "odoo-helpdesk-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_siTxWHKFddJGGdUAQqIOpfIFxuKacfekcWtGJYl1/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Odoo in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Odoo owners hand off.

This MCP is built for professionals who live in Odoo but want to manage support tasks through an AI interface.

  • 01

    Support Agents

    They use the agent to quickly update ticket statuses and assign work.

  • 02

    Account Managers

    They use the agent to look up customer issues and ticket history without opening the ERP.

  • 03

    Operations Managers

    They use the agent to monitor ticket backlogs and SLA compliance.

FAQ

Questions Odoo owners ask.

  • 01

    How do I connect my Odoo account?

    You provide your Odoo credentials through Vinkius. Vinkius hosts the MCP and manages the connection so it is ready to use in your AI client immediately.

  • 02

    Which AI clients can I use with this MCP?

    You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

  • 03

    Can I change ticket priorities using the AI?

    Yes. You can use the update capability to change the priority, subject, or assignee of any existing ticket.

  • 04

    Does this MCP work with Odoo CRM?

    The toolset focuses on Helpdesk, but it can also interact with CRM leads, contacts, and sales orders as described in the integration data.

  • 05

    Do I need to host the MCP myself?

    No. Vinkius hosts and manages the MCP for you. You just connect your client and start working.

  • 06

    Which Odoo versions are supported?

    This server uses the JSON-RPC protocol, which is compatible with Odoo 14, 15, 16, 17, and 18. Both Odoo Community and Enterprise editions are supported.

  • 07

    Does it work with Odoo.com (SaaS)?

    Yes! Works with both Odoo.com hosted instances and self-hosted Odoo servers. Just provide your instance URL and API key.

  • 08

    How do I generate an API Key?

    Go to Settings → Users → select your user → API Keys tab → New API Key. Give it a descriptive name and copy the generated key.

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