How do I connect my Nicereply data?

You subscribe to the MCP on Vinkius and enter your Nicereply API Private Key. Once connected, your AI client can immediately access your survey data.

Which AI clients can I use with this MCP?

You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

Can I see specific comments left by customers?

Yes. You can use the agent to list responses or get specific response details to read the actual text feedback.

Does this MCP support NPS and CSAT?

Yes. The MCP can retrieve statistics and performance metrics for CSAT, CES, and NPS surveys.

Can I monitor my support agents' performance?

Yes. You can list workspace users and check their individual ratings and feedback scores through your agent.

Where do I find my Nicereply API Key?

Log in to Nicereply, go to Settings > API and Integrations, and you will find your 'Private API Key' there.

Does this support NPS surveys?

Yes! Nicereply supports CSAT, CES, and NPS. You can list all your surveys using the list_surveys capability and get stats for any of them.

Can I see feedback for a specific support agent?

You can use the list_users capability to find the Agent ID and then filter responses or view individual ratings recorded in the platform.

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Connect Nicereply to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Monitor satisfaction scores and agent performance without opening a dashboard.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Nicereply.

01
Get customer
Retrieve the specific profile and historical feedback data for a single customer.
02
Get me
This capability fetches the details of the currently authenticated user.
03
Get rating values
Use this to see the specific scales and values used for your survey ratings.
04
Get response
This capability pulls the specific details and comments from a single feedback response.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Nicereply.

05
Get survey stats
Use this to grab performance metrics and statistical breakdowns for your surveys.
06
Get survey
This capability retrieves the full configuration and details for a specific survey.
07
List customers
This capability provides a list of customers within your Nicereply account.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Nicereply.

08
List responses
Get a list of all recent feedback responses submitted by customers.
09
List surveys
This capability returns a list of all surveys configured in your account.
10
List users
Get a list of all workspace users to monitor individual agent performance.

Real work

What teams actually run

Negative Feedback Alerts

Ask your agent to find any low ratings from the last 24 hours so you can respond immediately.

Weekly Performance Reviews

Have your agent summarize the NPS and CSAT scores for the week to prepare for team meetings.

Customer Deep Dives

Ask your agent for a customer's feedback history before jumping on a call with them.

Agent Coaching

Check the individual rating scores of specific team members to identify training needs.

Automate a task

Put Nicereply to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Nicereply works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Nicereply to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

833ms average. Fast in production.

Nicereply is checked daily against the live service.

Daily averagePeak 1113ms

Oct 3Today

Fastest day: 673ms
Slowest day: 1113ms
14-day trend: Slowing+11%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Nicereply, so you can see the experience inside your AI.

It does not authenticate your account with Nicereply. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Nicereply Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Nicereply capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "nicereply-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Nicereply in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Nicereply owners hand off.

This MCP is built for teams that rely on customer sentiment to drive decisions. It moves feedback analysis from a dashboard into your active AI workflow.

01
Customer Success Managers
They ask the agent to flag negative feedback or check overall satisfaction levels.
02
Support Leads
They use the agent to monitor agent ratings and satisfaction trends during standups.
03
Product Teams
They ask the agent to analyze how customers feel about specific feature releases.

FAQ

Questions Nicereply owners ask.

01
How do I connect my Nicereply data?
You subscribe to the MCP on Vinkius and enter your Nicereply API Private Key. Once connected, your AI client can immediately access your survey data.
02
Which AI clients can I use with this MCP?
You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.
03
Can I see specific comments left by customers?
Yes. You can use the agent to list responses or get specific response details to read the actual text feedback.
04
Does this MCP support NPS and CSAT?
Yes. The MCP can retrieve statistics and performance metrics for CSAT, CES, and NPS surveys.
05
Can I monitor my support agents' performance?
Yes. You can list workspace users and check their individual ratings and feedback scores through your agent.
06
Where do I find my Nicereply API Key?
Log in to Nicereply, go to Settings > API and Integrations, and you will find your 'Private API Key' there.
07
Does this support NPS surveys?
Yes! Nicereply supports CSAT, CES, and NPS. You can list all your surveys using the list_surveys capability and get stats for any of them.
08
Can I see feedback for a specific support agent?
You can use the list_users capability to find the Agent ID and then filter responses or view individual ratings recorded in the platform.

Explore

More in Customer Support

Connect Nicereply to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get customer

Get me

Get rating values

Get response

05-07

Get survey stats

Get survey

List customers

08-10

List responses

List surveys

List users

What teams actually run

Negative Feedback Alerts

Weekly Performance Reviews

Customer Deep Dives

Agent Coaching

Building your own app? The connector is yours to use.

Nicereply Connector

Claude Desktop

Customer Success Managers

Support Leads

Product Teams

How do I connect my Nicereply data?

Which AI clients can I use with this MCP?

Can I see specific comments left by customers?

Does this MCP support NPS and CSAT?

Can I monitor my support agents' performance?

Where do I find my Nicereply API Key?

Does this support NPS surveys?

Can I see feedback for a specific support agent?

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