Which AI clients can I use with this Medallia MCP?

You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

Do I need to host the MCP myself?

No, Vinkius hosts and manages the MCP for you. You just connect your client and start working.

How do I connect my Medallia account?

You will need to provide your Medallia Base URL, Client ID, and Client Secret during the setup process.

Can I search for specific customer comments?

Yes, the search_responses capability allows your agent to find survey responses containing specific terms.

Is my Medallia data secure?

Vinkius manages your credentials and keeps the connection running securely between Medallia and your AI client.

How do I get my Medallia API credentials?

You need to contact your Medallia administrator to enable the REST API and create an OAuth 2.0 application to receive your Client ID and Secret.

What survey data can I access?

You can access survey configurations, individual responses, scores (like NPS), feedback comments, and metadata associated with each response.

Is my customer data secure?

Absolutely. Your credentials are encrypted at rest and injected securely at runtime.

An astronaut overseeing a futuristic data hub

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Connect Medallia to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Turn customer feedback into actionable intelligence through conversation.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Medallia.

01
Get alert
This capability retrieves the specific details and context for a single feedback alert.
02
List programs
This capability provides a full list of all experience management programs in your account.
03
Search responses
Your agent uses this to find specific survey responses that contain a particular search term.
04
Get response
Use this to retrieve the full details of an individual customer survey response.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Medallia.

05
List alerts
This capability returns a list of all feedback alerts currently active in your Medallia instance.
06
Get program details
This capability pulls the specific configuration and data for a single experience management program.
07
Get survey
This capability fetches the metadata and configuration for a specific survey.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Medallia.

08
List responses
Use this to get a list of recent survey responses from your Medallia instance.
09
List surveys
This capability generates a list of all customer surveys configured in Medallia.
10
List users
This capability retrieves a list of all users authorized to access your Medallia instance.

Real work

What teams actually run

Rapid Sentiment Analysis

Search for specific keywords in survey responses to gauge customer mood instantly.

Alert Response

Check for new alerts triggered by low scores to address customer issues faster.

Program Auditing

Verify the configuration and status of various experience management programs.

User Access Checks

Quickly list authorized users to maintain security and oversight of the Medallia instance.

Automate a task

Put Medallia to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Medallia works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Medallia to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

863ms average. Fast in production.

Medallia is checked daily against the live service.

Daily averagePeak 1142ms

Oct 3Today

Fastest day: 680ms
Slowest day: 1142ms
14-day trend: Slowing+12%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Medallia, so you can see the experience inside your AI.

It does not authenticate your account with Medallia. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Medallia Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_qKIyQLqLbK6UK3HlVzgLka1x6HXe5rZJcKHAb7Eh/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Medallia capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "medallia-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_qKIyQLqLbK6UK3HlVzgLka1x6HXe5rZJcKHAb7Eh/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Medallia in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Medallia owners hand off.

This MCP is built for professionals who manage large-scale customer feedback loops and need to query data without manual exporting.

01
CX Researchers
They use the AI to quickly find specific customer comments or survey trends.
02
Customer Experience Managers
They monitor program statuses and real-time alerts through their AI client.
03
Data Analysts
They query survey responses and program metadata using natural language.

FAQ

Questions Medallia owners ask.

01
Which AI clients can I use with this Medallia MCP?
You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.
02
Do I need to host the MCP myself?
No, Vinkius hosts and manages the MCP for you. You just connect your client and start working.
03
How do I connect my Medallia account?
You will need to provide your Medallia Base URL, Client ID, and Client Secret during the setup process.
04
Can I search for specific customer comments?
Yes, the search_responses capability allows your agent to find survey responses containing specific terms.
05
Is my Medallia data secure?
Vinkius manages your credentials and keeps the connection running securely between Medallia and your AI client.
06
How do I get my Medallia API credentials?
You need to contact your Medallia administrator to enable the REST API and create an OAuth 2.0 application to receive your Client ID and Secret.
07
What survey data can I access?
You can access survey configurations, individual responses, scores (like NPS), feedback comments, and metadata associated with each response.
08
Is my customer data secure?
Absolutely. Your credentials are encrypted at rest and injected securely at runtime.

Explore

More in Business Intelligence

Connect Medallia to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get alert

List programs

Search responses

Get response

05-07

List alerts

Get program details

Get survey

08-10

List responses

List surveys

List users

What teams actually run

Rapid Sentiment Analysis

Alert Response

Program Auditing

User Access Checks

Building your own app? The connector is yours to use.

Medallia Connector

Claude Desktop

CX Researchers

Customer Experience Managers

Data Analysts

Which AI clients can I use with this Medallia MCP?

Do I need to host the MCP myself?

How do I connect my Medallia account?

Can I search for specific customer comments?

Is my Medallia data secure?

How do I get my Medallia API credentials?

What survey data can I access?

Is my customer data secure?

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