KayakoをChatGPT、Claude、Geminiに接続

• 01 / 01AIでKayakoのユーザーやチーム情報を照会する

最速日

686ms

最遅日

1334ms

14日間の傾向

遅延傾向+7%

Kayako Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_8meC0XmFNESw2z0Ew7b0Q5L9G1Y8ondBj4dspmdY/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Kayako capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "kayako-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_8meC0XmFNESw2z0Ew7b0Q5L9G1Y8ondBj4dspmdY/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ KayakoをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートリーダー

  チャット画面から離れることなく、ケースの件数監視やチケットのスレッド確認、チームへの割り当て管理を行えます。

• 02

  カスタマーサクセスマネージャー

  ユーザープロフィールや組織の履歴を迅速に照会し、パーソナライズされたサポートを提供できます。

• 03

  テクニカルライター

  作業環境から直接、ヘルプセンターの記事一覧やカテゴリの構成を確認できます。

• 01

  How do I connect my Kayako account?

  You need to provide your Kayako Domain and an API Access Token during the setup process on Vinkius.

• 02

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 03

  Can I create new tickets through the AI?

  Yes, you can use the create_case capability to start new conversations in Kayako.

• 04

  Does this MCP support Help Center management?

  Yes, it includes capabilities to list articles, categories, and even view article comments.

• 05

  Where is my data hosted?

  Vinkius hosts the MCP and manages the connection to your Kayako instance.

• 06

  How can I view the conversation history of a specific support ticket?

  You can use the list_case_posts capability by providing the specific Case ID. This will retrieve all messages, replies, and internal notes associated with that conversation.

• 07

  Is it possible to browse Help Center articles through the AI?

  Yes! Use the list_articles capability to fetch knowledge base content and list_categories to see how the information is structured within your Kayako Help Center.

• 08

  Can I create a new support case directly from the chat?

  Absolutely. The create_case capability allows you to open a new support ticket by providing a subject and the initial message contents.

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