8x8 Connector for AI agents.
10 live capabilities
Manage SMS, voice calls, and global chat messaging through your agent.
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Why people use 8x8
8X8 for Automated SMS and Voice Communication
This Connector changes that. You just tell your agent to send the message or make the call. It handles the heavy lifting of connecting to 8x8, so you can focus on the conversation instead of the buttons.
What Vinkius changes
You get a direct line from your AI agent to your 8x8 communications capabilities.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Automated Onboarding
A user signs up and the agent uses `send_verification` to send an OTP, then `check_verification` to let them in.
- Real-world use case 02
Support Follow-ups
A customer asks for a callback.
- Real-world use case 03
Bulk Notifications
A product team needs to notify users of a maintenance window.
Complete set · 10capabilities
The complete 8x8 capability set.
These are the exact actions your AI can choose when you ask it to work with 8x8.
01—04
4 capabilities in this set.
Part of 10 available through 8x8.
- 01 Capability
Check 8x8 status
Check if your API connection is live and working. This helps you confirm the agent is ready to send messages.
- 02 Capability
Get call status
Look up whether a voice call was successful or failed. This helps you track your automated outreach.
- 03 Capability
Get sms status
Check if an SMS actually reached the recipient's phone. It provides real-time delivery confirmation.
- 04 Capability
Send sms
Send a text message to any phone number worldwide. This is the primary way to reach customers via text.
05—07
3 capabilities in this set.
Part of 10 available through 8x8.
- 05 Capability
Check verification
Confirm if a user's entered OTP code is correct. Use this to validate phone numbers during signup.
- 06 Capability
Get account balance
See how much credit is left in your 8x8 account. It keeps you from running out of funds during busy periods.
- 07 Capability
List sub accounts
Get a list of all sub-accounts tied to your main profile. This helps you manage multiple team environments.
08—10
3 capabilities in this set.
Part of 10 available through 8x8.
- 08 Capability
Send chat message
Send a message through WhatsApp, Viber, or LINE. It expands your reach to popular messaging apps.
- 09 Capability
Send verification
Send a one-time password (OTP) to a user's phone. It's the first step in verifying a user's identity.
- 10 Capability
Send voice message
Trigger a text-to-speech voice call to a recipient. It's a great way to automate hands-free follow-ups.
Set up in minutes
One URL. Then ask 8x8 to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use 8x8 from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it 8x8, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable 8x8 for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the 8x8 URL.
- Step 03
Save and start
Save the connection and enable 8x8 in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8": {
"url": "https://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp"
}
}
} - Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using 8x8
Open Agent mode in chat and ask: "Using 8x8, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8": {
"url": "https://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp"
}
}
} - Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using 8x8
Ask Copilot: "Using 8x8, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8": {
"url": "https://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp"
}
}
} - Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using 8x8
Open Cascade and ask: "Using 8x8, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8": {
"url": "https://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp"
}
}
} - Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using 8x8
Ask Cline: "Using 8x8, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add 8x8 --transport http "https://edge.vinkius.com/vk_preview_JyuomrXXpn9XpZ0ICPocIbj1UhvtVCSMtvbmNx8i/mcp" - Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using 8x8
Ask Claude: "Using 8x8, show me...". 10 tools are ready
Where the request belongs
Work 8x8 can move forward.
This is for the customer success lead who's tired of manual follow-ups, the dev who needs to automate phone verification, and the ops manager who's constantly checking for overages.
Customer Support Lead
Sending automated SMS confirmations and initiating voice callbacks for high-priority tickets on a Tuesday afternoon.
Product Manager
Integrating phone verification into the user onboarding flow to reduce bot signups and improve security.
Operations Manager
Monitoring sub-account usage and account balances to keep communication costs under control.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
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Twilio
Automate communication workflows via Twilio. manage SMS messaging, voice calls, call recordings, and account usage directly from any AI agent.
Freshcaller
Manage your cloud phone system, track calls, and oversee agents via AI agents with Freshcaller.
GoTo Connect
Manage your cloud phone system. view call records, send SMS, and manage voicemails via AI.
Bring your own AI
Change the model, client or framework. Keep 8x8 connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about 8x8.
The practical details behind the request, access and result.
How does the 8x8 MCP help with customer support?
It lets your AI agent send SMS confirmations and initiate voice callbacks automatically. You can handle follow-ups and notifications without switching apps.
Can I use 8x8 MCP to send messages on WhatsApp?
Yes, the Connector supports sending chat messages through WhatsApp, Viber, and LINE. Your agent can manage these channels in one place.
How do I use 8x8 MCP for phone verification?
The agent can send a verification code to a user's phone and then validate the code they provide. It's a great way to automate secure onboarding.
Can the 8x8 MCP make phone calls?
It can initiate text-to-speech voice calls. This is perfect for automated notifications or follow-up messages where a voice response is needed.
How do I check my 8x8 account balance with the Connector?
Just ask your agent to check your balance. It will pull the real-time data from your 8x8 Connect dashboard and tell you exactly what's left.
Can my AI send SMS and track delivery status?
Yes. Use send_sms to deliver a text message, then get_sms_status with the returned message ID to check delivery confirmation in real time.
How does phone verification work through the AI?
Two steps: first, send_verification sends an OTP code to the user's phone. Then, check_verification validates the code the user submits. Both operations run through the 8x8 Verify API.
Can I send messages through WhatsApp and other chat channels?
Yes. The send_chat_message capability supports WhatsApp, Viber, and LINE. Just specify the channel, recipient identifier, and message text.
One connection away
Give your agent a direct line to 8x8.
Connect 8x8 once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available