Vinkius

Birdeye MCP for AI Agents. Manage Customer Reviews, Contacts, and Surveys from Anywhere

Birdeye MCP connects your AI agent to reputation management tools. It lets you pull customer reviews, track surveys, manage contact details, and trigger automated check-ins—all without leaving your current workflow.

Birdeye MCP for AI Agents MCP is compatible with Claude Claude
Birdeye MCP for AI Agents MCP is compatible with ChatGPT ChatGPT
Birdeye MCP for AI Agents MCP is compatible with Cursor Cursor
Birdeye MCP for AI Agents MCP is compatible with Gemini Gemini
Birdeye MCP for AI Agents MCP is compatible with Windsurf Windsurf
Birdeye MCP for AI Agents MCP is compatible with VS Code VS Code
Birdeye MCP for AI Agents MCP is compatible with JetBrains JetBrains
Birdeye MCP for AI Agents MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

List Reviews

Retrieves a list of customer reviews, including source and rating details.

Reply to Review

Allows you to draft and post a specific reply to an existing customer review.

Check-in Customer

Triggers an automated request to send a survey or review to a specific customer.

List Surveys

Lists all the available surveys that can be deployed to customers.

Get Survey Responses

Retrieves all customer answers for a specific survey ID for analysis.

List Contacts

Provides a comprehensive list of all managed customer contacts and their basic details.

Get Contact

Fetches detailed profile data for a single customer contact using their details.

Waiting for input…

AI Agent
Birdeye MCP for AI Agents

What AI agents can do with 10 Tools for Review & Contact Management

Use these tools to list reviews, manage contacts, retrieve survey responses, and automate customer check-ins directly through your AI agent.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Birdeye MCP

Checkin Customer

Triggers an automated request to send a survey or review to a specific customer.

Get Business Info

Retrieves core, foundational information about the business profile.

Get Contact

Fetches detailed profile data for a single customer contact using their details.

Get Review Summary

Gathers a summary count of reviews, categorized by the source they came from (e.g....

Get Survey Responses

Retrieves all customer answers for a specific survey ID for analysis.

List Contacts

Provides a comprehensive list of all managed customer contacts and their basic details.

List Locations

Pulls a complete directory listing of every business location managed in the account.

List Reviews

Retrieves a list of recent customer reviews, including source and rating details.

List Surveys

Lists all the available surveys that can be deployed to customers.

Reply To Review

Allows you to draft and post a specific reply to an existing customer review.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Birdeye MCP for AI Agents MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Birdeye MCP for AI Agents integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Birdeye, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Birdeye MCP for AI Agents MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Birdeye. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

Birdeye MCP: Streamlining Customer Reputation Management with Reviews

Today, reputation management is a manual mess. You have to open the review platform dashboard, copy the summary of recent comments, then switch over to your internal CRM just to see if that customer exists. Then you might jump into your survey tool to check what feedback they gave last quarter. It’s clicking through three or four different dashboards just to get a holistic view.

With this MCP, it's one conversation. You tell your agent: 'What's the review status for our top 5 locations?' The agent uses `list_locations` and then executes `get_review_summary`, pulling all that data into a single response. You get immediate insight without leaving your workflow.

Birdeye MCP: Managing Customer Lifecycle Data Beyond Reviews

The biggest drain today is the handoff between marketing and operations. Marketing needs location data for a campaign, but operations needs to know if the contact details are current before they can send an invitation. This requires multiple people checking different systems.

This MCP fixes that by giving your agent tools like `list_contacts` and `get_business_info`. Your AI client pulls all necessary profile details in sequence, allowing you to manage the customer journey—from contact record to survey response—all within one flow.

What Birdeye MCP for AI Agents MCP does for your AI

Managing a brand's reputation used to mean jumping between five different tabs: the review dashboard, the CRM, the survey tool, and the location manager. Now, you can handle it all through natural conversation.

This MCP lets your AI client treat customer experience like just another data point. Instead of manually copying review summaries or checking a contact's history, your agent handles these routine tasks on demand. You can ask it to find out what customers are saying about specific locations, pull detailed profile information for key contacts, or even initiate the process of sending an automated survey request after a customer check-in.

When you connect Birdeye through Vinkius, your AI agent gets access to all this data, allowing it to orchestrate complex reputation workflows. It’s about getting answers and taking actions—like drafting a reply to a negative review or pulling the latest location list—right inside your existing tools.

Built · Hosted · Managed by Vinkius Birdeye MCP for AI Agents — Customer Reputation Management
Server ID 019d755d-6a84-7118-a9d5-b3dd40f77548
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about Birdeye MCP for AI Agents MCP

How does Birdeye MCP help me manage reviews without logging into the dashboard? +

You don't have to. Your AI client handles it all. You can ask it to list recent customer reviews or summarize feedback by source, getting you real-time data directly in your chat window for quick action.

Can I use Birdeye MCP to track survey responses and contacts? +

Yes. Beyond just reviews, this MCP lets you list all available surveys and retrieve specific customer answers using get_survey_responses. It also gives you access to the full contact database via list_contacts.

What if I need to reply to a review? Can Birdeye handle that? +

Absolutely. You can prompt your agent to find a specific review and then execute a direct reply using the dedicated tool, so you maintain consistent brand messaging without leaving your workflow.

Is this MCP good for reporting on multiple business locations? +

It's great for that. You can use Birdeye to list all managed business locations and pull review summaries specific to any single site, making regional comparisons easy.

Does the Birdeye MCP help me automate customer follow-ups? +

Yes, it automates the process. You can trigger a check-in for a known customer, which tells Birdeye to send out the automated review or survey request automatically.