Vinkius
BoomTown (OvationCXM)

Supercharge your AI with BoomTown (OvationCXM). Manage journeys, teams, and issues through conversation.

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
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Works with every AI agent you already use

…and any MCP-compatible client

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Connect to your AI in seconds.

BoomTown (OvationCXM) connects your entire customer operations suite to your agent. Manage complex onboarding flows, track support issues, and pull detailed customer data using natural conversation.

You can query journeys, monitor team assignments, and inspect organizational structures without opening the dedicated dashboard.

What your AI can do

Get customer

Retrieves detailed profile information for a single customer.

Get issue

Gets the full details and lifecycle status of one specific support issue.

Get journey

Pulls all stages, activities, and data for a specified customer journey.

+ 7 more capabilities included
Look up specific customers

Gets detailed information for one particular end-user.

Find support cases

Retrieves the full details and current status of a single issue report.

Inspect customer journeys

Pulls information about a specific, multi-stage client workflow.

List all organizations

Retrieves lists and details for every company or partner in the system.

Monitor support teams

Gets data about specific internal or partner support groups.

Get list of end-users

Lists all customers and end-users recorded in the system.

List open issues

Provides an overview of all current support cases or tickets.

Compatible AI Apps

OAuth 2.0 Compatible
Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
Vinkius runs on Zendesk Zendesk
+ any other MCP app
Included with Plan

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AI Agent

BoomTown (OvationCXM): 10 Tools for CX Operations

These ten tools let you run every core operational check, from listing all customers to retrieving the specific details of a support issue or workflow.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using BoomTown (OvationCXM) on Vinkius

Get Customer

Retrieves detailed profile information for a single customer.

Get Issue

Gets the full details and lifecycle status of one specific support issue.

Get Journey

Pulls all stages, activities, and data for a specified customer journey.

Get Organization

Retrieves structural details for one specific company or group.

Get Team

Gets detailed information about an internal or partner support team.

List Customers

Lists basic and identifying data for all end-users in the system.

List Issues

Provides a list of all support cases, showing their status and owner.

List Journeys

Lists every active customer journey workflow running in the system.

List Organizations

Retrieves a list of all registered organizations or partners.

List Teams

Lists every support team available to handle customer issues.

Connect to your AI in seconds. Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The BoomTown (OvationCXM) integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with BoomTown (OvationCXM), then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,000+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
BoomTown (OvationCXM) MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BoomTown (OvationCXM). All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 10 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

The Pain of Dashboard Hunting

Today, figuring out a customer's full story means jumping through hoops. You check the main dashboard for their name, open another tab to see if they have an active support case, and then click into a third system just to see where they are in their setup journey. It takes five clicks and half an hour.

With this MCP, you talk to your agent. Ask it: 'What's going on with Acme Corp?' The single answer pulls the customer profile, checks for open issues via `list_issues`, and verifies the exact stage they are in using `get_journey`. You get the whole picture, instantly.

BoomTown (OvationCXM) MCP: Actionable Operations

You don't have to manually cross-reference organization IDs or team names. Instead of opening the admin panel to list all available support teams, just ask your agent via `list_teams`. The data comes back clean and ready for your next step.

It’s about centralizing intelligence. You get real-time visibility into who owns what, where a customer is stalled, or which organization needs attention. It's direct access to the operational truth.

What your AI can actually do with this

Connect this MCP to any AI client—like Claude or Cursor—and manage all your customer service workflows through plain talk. Instead of jumping between dashboards to check a customer's status, you just ask your agent. You can pull up specific profiles and see their history in one go. Need to know which teams are handling an issue? Or how far along a client is in their setup journey? This MCP gives you direct access to all those operational details.

If you use the Vinkius catalog, you connect this once and get instant access to all your CX tools. You can check who's assigned to what case, list all active customer journeys, or pull data on every organization connected to your system.

Built · Hosted · Managed by Vinkius BoomTown (OvationCXM) - CX Journey & Issue Ops MCP
Server ID 019d7561-3fca-70be-9d6e-4dfc4ea3b134
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I check a specific customer using the BoomTown (OvationCXM) MCP? +

You use get_customer and provide the unique ID. This tool pulls all the core details for that individual, letting you see their profile history.

Does list_issues show me everything? +

Yes, list_issues gives you an overview of all current support cases across the platform. You can follow up by using get_issue on any ID from that list for full context.

Can I see all customer journeys with BoomTown (OvationCXM) MCP? +

Absolutely. Use list_journeys to get an overview of every active workflow running in your system, giving you a high-level status check.

What if I need data on my company structure? (BoomTown (OvationCXM) MCP) +

Use list_organizations to get a full list of all registered companies. If you only care about one, use get_organization with the specific ID.

What kind of details can I get about a support team using the `get_team` tool? +

It returns structured data including the team name, assigned owner, and list of member IDs. This lets your agent know who's responsible for that specific support function.

Can I use `list_customers` to filter for customers by their current status? +

Yes, you can pass a status parameter like 'active' or 'inactive' when calling the tool. This limits the results and ensures your agent only processes relevant end-users.

What data points does `get_journey` return for a specific workflow? +

This function gives you the full journey structure, including all defined stages, associated activities, and the last recorded progress step. It’s perfect for auditing customer flow.

If I run `get_issue` and the provided ID is invalid, what happens? +

The system returns a standard 404 Not Found error code with a specific message explaining the missing resource. Your agent can then report this failure directly to you.

Can I check the status of a customer's onboarding journey? +

Yes! Use the get_journey tool with the Journey ID. Your agent will fetch the current stage and completed activities for that specific customer journey.

How do I see which team is assigned to a specific support case? +

Simply ask the agent to get_issue and provide the Issue ID. It will retrieve the case details, including the assigned team and its current status in the ecosystem.

Does the integration allow creating new support issues? +

Currently, the toolset is focused on querying and monitoring (Read-Only). You can list and inspect journeys, teams, and issues, but creating new records must be done through the OvationCXM platform for full workflow control.

Built & Managed by Vinkius 30s setup 10 tools

We've already built the connector for BoomTown (OvationCXM). Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 10 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on Windsurf Windsurf
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
+ other MCP clients

Vinkius gives your AI agents access to the full catalog of app connectors, all fully managed, secure, and enterprise-ready. One subscription, every tool you need.

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