Churnkey Connector for AI agents.
8 live capabilities
Manage customer retention and cancellation flows with real-time data.
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Why people use Churnkey
Churnkey for SaaS Retention and Churn Analysis
With this Connector, you just ask your agent. You can get a summary of churn reasons, check specific customer histories, or see the latest session trends in one place. You get the answers you need in seconds without the manual data gathering.
What Vinkius changes
You get a direct line to your churn data without leaving your chat window.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Identifying churn trends
A founder asks the agent to summarize why people canceled this week.
- Real-world use case 02
Handling GDPR requests
An ops lead needs to delete a user's data for a privacy request.
- Real-world use case 03
Recovering failed payments
A finance person needs to update 50 contact emails for failed payments.
Complete set · 8capabilities
The complete Churnkey capability set.
These are the exact actions your AI can choose when you ask it to work with Churnkey.
01—04
4 capabilities in this set.
Part of 8 available through Churnkey.
- 01 Capability
Get retention session details
Get details for a specific cancellation session to see why a user left. It provides a deep dive into a single interaction.
- 02 Capability
Update billing contacts
Update recovery contacts for a specific customer to ensure you get paid. This is the fastest way to fix a single billing issue.
- 03 Capability
Bulk update billing contacts
Update recovery contacts for multiple customers at once to fix payment issues. This saves time when updating records for several failed payments.
- 04 Capability
Delete customer gdpr data
Delete all data for a customer to stay compliant with GDPR privacy laws. Use this to quickly fulfill data removal requests.
05—08
4 capabilities in this set.
Part of 8 available through Churnkey.
- 05 Capability
Get customer gdpr data
Access all data stored for a customer to fulfill a GDPR request. This is useful for privacy audits and data access requests.
- 06 Capability
List retention sessions
List cancellation flow sessions to see current activity. Use this to see what's happening in your retention flows right now.
- 07 Capability
Get session aggregates
Retrieve grouped counts of cancellation sessions to see overall churn trends. It helps you see which reasons matter most.
- 08 Capability
List customer retention history
List all cancellation sessions for a specific customer to understand their history. This shows you if they've tried to leave before.
Set up in minutes
One URL. Then ask Churnkey to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Churnkey from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Churnkey, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Churnkey for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Churnkey URL.
- Step 03
Save and start
Save the connection and enable Churnkey in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"churnkey": {
"url": "https://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Churnkey
Open Agent mode in chat and ask: "Using Churnkey, help me...". 8 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"churnkey": {
"url": "https://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Churnkey
Ask Copilot: "Using Churnkey, help me...". 8 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"churnkey": {
"url": "https://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Churnkey
Open Cascade and ask: "Using Churnkey, help me...". 8 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"churnkey": {
"url": "https://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Churnkey
Ask Cline: "Using Churnkey, help me...". 8 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add churnkey --transport http "https://edge.vinkius.com/vk_preview_RHAtnyH6hGMQxMCmjGfZIC4tU2vYZJCaSKnCmZu6/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Churnkey
Ask Claude: "Using Churnkey, show me...". 8 tools are ready
Where the request belongs
Work Churnkey can move forward.
This is for SaaS founders and customer success leads who are tired of manual dashboard hopping to understand why users are leaving.
SaaS Founder
Monitors churn trends and retention success rates via chat to make quick product decisions.
Customer Success Manager
Reviews specific cancellation sessions to understand individual user pain points without opening the dashboard.
Finance Team Member
Updates billing recovery contacts for failed payments to ensure steady revenue flow.
Ops Manager
Verifies and handles GDPR data access and deletion requests quickly.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsChurnZero
Manage customer success and health via ChurnZero. track churn scores, monitor segments, and analyze account activity directly from any AI agent.
Froged
Manage customer success, track events, and handle omnichannel support via AI agents with Froged.
ClientSuccess
Reduce churn and grow accounts with health scoring, engagement tracking, and success playbooks built for customer success teams.
Freshsuccess
Manage customer success, track health scores, and oversee account usage via AI agents with Freshsuccess.
Custify
Predict and prevent customer churn with health scores, lifecycle tracking, and automated playbooks for your CS team.
Customerly
Combine live chat, email marketing, and customer surveys in one platform that helps SaaS companies grow and retain users.
Bring your own AI
Change the model, client or framework. Keep Churnkey connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Churnkey.
The practical details behind the request, access and result.
How can Churnkey MCP help my SaaS retention?
Churnkey MCP gives you a direct way to see why customers are leaving. You can ask your agent to summarize churn reasons or pull specific session details to help your team take action.
Can Churnkey MCP handle GDPR requests?
Yes, Churnkey MCP can help with privacy. It lets your agent access or delete customer data to fulfill GDPR requests without you having to manually find every record.
Can I use Churnkey MCP to fix failed payments?
It can. You can use it to update billing recovery contacts for single or multiple customers, making it easier to chase down failed payments and recover revenue.
What kind of churn data does Churnkey MCP show?
Churnkey MCP provides a look at cancellation sessions, including offer types like discounts or pauses, and the specific reasons users gave for leaving.
How do I connect Churnkey MCP to my AI agent?
You just need your Churnkey API keys. Once you add them to your client through the Vinkius catalog, your agent can start pulling and managing your churn data.
Can Churnkey MCP see individual customer histories?
Yes, Churnkey MCP lets you pull the entire history of cancellation sessions for a specific user, which helps you see if they've tried to leave multiple times.
Can I see the most common reason users are trying to cancel?
Yes! Use the get_session_aggregates capability. The agent will return grouped data showing which reasons are being selected most frequently in your cancellation flows.
How do I update the billing contact for a customer whose payment failed?
Use the update_billing_contacts capability. Provide the customer ID and the new contact details. This ensures Churnkey sends dunning and recovery emails to the right person.
Where do I find my Churnkey Data API Key and App ID?
Log in to your Churnkey dashboard and navigate to Settings > Account. You can find your App ID and generate a Data API Key in the API section.
One connection away
Give your agent a direct line to Churnkey.
Connect Churnkey once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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