Vinkius

Freshsuccess MCP. Get instant account health and usage scores.

Freshsuccess connects your customer success platform to any AI client, letting you manage account health scores and predict churn risk via natural conversation. Use this MCP to automatically pull detailed metrics, check active alerts, update user data, or log custom usage values without ever touching a dashboard. It puts the power of proactive account management right into your agent's command line.

Freshsuccess MCP is compatible with Claude Claude
Freshsuccess MCP is compatible with ChatGPT ChatGPT
Freshsuccess MCP is compatible with Cursor Cursor
Freshsuccess MCP is compatible with Gemini Gemini
Freshsuccess MCP is compatible with Windsurf Windsurf
Freshsuccess MCP is compatible with VS Code VS Code
Freshsuccess MCP is compatible with JetBrains JetBrains
Freshsuccess MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Check Account Health Score

Get the current health score and key metadata for any specific customer account.

Identify At-Risk Accounts

Retrieve a list of active customer success alerts, showing exactly where accounts are struggling (e.g., low usage or ticket spikes).

Audit User Data

Pull up detailed profiles for individual users to see their activity and current health score.

Log Custom Usage Metrics

Send specific data points, like API call counts or feature usage numbers, directly into the account record.

Manage Account Status

Create new customer accounts or update existing ones with fresh information.

Waiting for input…

AI Agent
Freshsuccess

What AI agents can do with Freshsuccess: 11 Tools for Customer Success Data

These tools allow you to orchestrate complex customer success tasks, from listing accounts to logging custom usage data, all through natural conversation.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Freshsuccess MCP

Check Api Status

Verifies the connection and operational status of your Freshsuccess API key.

Get Account Health

Retrieves detailed metadata, including the current health score, for a specific...

Get User Health

Pulls individual user profiles and their associated health scores.

List Cs Accounts

Provides a list of all existing customer accounts in the system.

List Cs Alerts

Fetches and displays all active alerts, helping you prioritize immediate customer...

List Custom Metrics

Shows a list of all defined custom metrics available for tracking.

List Cs Tasks

Retrieves pending tasks and to-dos assigned to the customer success team.

List Cs Users

Generates a list of all active users associated with an account.

Post Metric Value

Records specific usage values or custom metrics, influencing the overall health...

Upsert Cs Account

Creates a new customer account record or updates an existing one with provided data.

Upsert Cs User

Creates a new user profile or modifies the details of an existing user.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Freshsuccess MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Freshsuccess integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Freshsuccess, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Freshsuccess MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Freshsuccess. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

The daily chore of checking account status

Right now, figuring out an account's true health is a clicking nightmare. You start by pulling up the main dashboard, then you copy a list of IDs to check usage metrics in another tab. Next, you jump over to the alerts section just to see if anything flagged red. This process takes five minutes and involves three different systems.

With this MCP, that whole sequence vanishes. You simply ask your agent: 'What's the status for Acme Corp?' Your agent runs multiple checks—getting account metadata, verifying user profiles, and checking alerts—and gives you a single, cohesive answer right in the chat. It’s instant diagnosis.

Freshsuccess MCP puts actionable data at your fingertips

The biggest manual step that disappears is the need to switch between viewing metrics and updating records. You used to get a score, realize it was wrong because of recent activity, then have to manually update the record in another system.

Now, you tell your agent: 'Update the API call metric for this account.' The MCP runs the 'post_metric_value' tool immediately. Your team moves from data gathering to decisive action—that’s the difference.

What Freshsuccess MCP does for your AI

Freshsuccess gives customer success teams a direct connection to their core account data. Instead of jumping between multiple dashboards to figure out if an account is at risk, you ask your AI client directly. Your agent can now pull up detailed profiles, check the current health score for any user or entire account, and even list active alerts flagging potential issues like usage drops.

Need to track a specific interaction? You can log custom metrics—like API calls or feature adoption counts—directly into the record. This means your team moves from reacting to problems to proactively managing customer expansion. By connecting this MCP through Vinkius, you centralize all critical account intelligence, letting your agent handle complex data gathering and updates using simple conversation prompts.

Built · Hosted · Managed by Vinkius Freshsuccess MCP - Manage Health Scores & Usage
Server ID 019d75a0-ce85-70e1-b0df-1b0f16fc703d
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about Freshsuccess MCP

Can Freshsuccess MCP list all customer accounts? +

Yes, you can use 'list_cs_accounts' to generate a complete roster of every account in your system. This is useful for auditing or compiling mass reports.

How do I check the health score using Freshsuccess MCP? +

You simply ask your agent, 'Get the account health.' The tool 'get_account_health' pulls the latest metadata and score directly for you in conversation.

Does Freshsuccess MCP handle user data updates? +

Yes. You can use 'upsert_cs_user' to create a new profile or modify an existing user's details, keeping your records current.

What if I need to log usage metrics for a client? +

Use the 'post_metric_value' tool. You provide the metric name and the value, and your agent logs it directly against the specified account or user ID.

Can Freshsuccess MCP find active alerts? +

Absolutely. The 'list_cs_alerts' tool pulls a list of all currently configured warnings, helping you prioritize which accounts need immediate attention.