Dialpad Connector for AI agents.

Q: How do I get a Dialpad API Key?

Log in to your Dialpad admin dashboard, navigate to Admin Settings > My Company > Authentication > API Keys, and generate a new key with the required scopes.

10 live capabilities

Send business SMS and manage telephony logs through your AI client.

Live agent request Dialpad / Connector

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AI Agent

Why people use Dialpad

Dialpad Telephony and SMS Management

This Connector lets your agent handle those transitions for you. You tell your agent to send a text or check a call log, and it happens in one step. You get a unified way to manage communications without the tab-switching headache.

What Vinkius changes

That your AI agent becomes a functional part of your telephony and messaging infrastructure.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

Real-world use case 01

Support Follow-ups

A support agent asks the AI to send a 'ticket resolved' SMS to a customer using dispatch_office_sms.
Real-world use case 02

Call Volume Audit

An ops manager asks for a summary of missed calls this morning, and the AI pulls data from list_call_statistics.
Real-world use case 03

Team Status Sync

A busy employee tells the AI they're heading into a meeting, and the AI uses update_presence_status to notify the team.

Complete set · 10capabilities

The complete Dialpad capability set.

These are the exact actions your AI can choose when you ask it to work with Dialpad.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 10 available through Dialpad.

01 Capability
Get person details
Pull specific properties and details for any individual in your organization.
02 Capability
Upsert business contact
Add or update contacts in your Dialpad directory to keep your database current.
03 Capability
Wipe directory entry
Permanently remove contact constraints and delete links from your Dialpad database.
04 Capability
List team contacts
See all contacts in your business directory and identify routing spaces.

Capability set02 / 03

05—07

3 capabilities in this set.

Part of 10 available through Dialpad.

05 Capability
List raw call logs
Inspect internal telephony arrays to see real-time call data.
06 Capability
Get agent profile
View the specific rules and self-identities attached to an agent profile.
07 Capability
List call statistics
Get cloud logging data on rejected call paths and general call trends.

Capability set03 / 03

08—10

3 capabilities in this set.

Part of 10 available through Dialpad.

08 Capability
List ivr departments
Identify the active arrays and groupings within your IVR system.
09 Capability
Dispatch office sms
Send scalable JSON payloads to render outbound business text messages.
10 Capability
Update presence status
Change your global desktop status and markers to keep your team informed.

Set up in minutes

One URL. Then ask Dialpad to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Dialpad from the conversation.

Choose your client

Live preview

Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp

Step 01

Open Connectors

In Claude Web or Claude Desktop, open Settings and choose Connectors.
Step 02

Add the URL

Choose Add custom connector, name it Dialpad, and paste the URL above.
Step 03

Turn it on in chat

Select +, open Connectors, and enable Dialpad for the conversation.

ChatGPT · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp

Step 01

Open MCP settings

On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
Step 02

Add the URL

Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Dialpad URL.
Step 03

Save and start

Save the connection and enable Dialpad in your conversation. Desktop may ask you to restart once.

Cursor · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "dialpad": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}

Step 01

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
Step 02

Add the server config

Paste the JSON configuration above into the mcp.json file that opens
Step 03

Save the file

Cursor will automatically detect the new Connector
Step 04

Start using Dialpad

Open Agent mode in chat and ask: "Using Dialpad, help me...". 10 tools available

VS Code Copilot · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "dialpad": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}

Step 01

Create MCP config

Create a .vscode/mcp.json file in your project root
Step 02

Add the server config

Paste the JSON configuration above
Step 03

Enable Agent mode

Open GitHub Copilot Chat and switch to Agent mode using the dropdown
Step 04

Start using Dialpad

Ask Copilot: "Using Dialpad, help me...". 10 tools available

Windsurf · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "dialpad": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}

Step 01

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Step 02

Add the server

Paste the JSON configuration above into mcp_config.json
Step 03

Save and reload

Windsurf will detect the new server automatically
Step 04

Start using Dialpad

Open Cascade and ask: "Using Dialpad, help me...". 10 tools available

Cline · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "dialpad": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}

Step 01

Open Cline MCP Settings

Click the Connectors icon in the Cline sidebar panel
Step 02

Add remote server

Click "Add Connector" and paste the configuration above
Step 03

Enable the server

Toggle the server switch to ON
Step 04

Start using Dialpad

Ask Cline: "Using Dialpad, help me...". 10 tools available

Claude Code · Terminal command

Official guide ↗

Advanced setup

claude mcp add dialpad --transport http "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"

Step 01

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed
Step 02

Add the Connector

Run the command above in your terminal
Step 03

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session
Step 04

Start using Dialpad

Ask Claude: "Using Dialpad, show me...". 10 tools are ready

Where the request belongs

Work Dialpad can move forward.

Built around the request

The customer support lead who's tired of switching tabs to send follow-up texts. The sales manager who needs to audit call volume without manual exports. The office admin who wants to keep the team directory updated without the headache.

Customer Support Lead

Sends SMS follow-ups and checks call logs to resolve tickets faster.

Sales Manager

Audits team call statistics and manages contact lists during weekly reviews.

Office Administrator

Updates team presence and manages IVR routing groups to keep operations smooth.

Build the capability set

Each Connector adds new actions and data without changing how you work.

Browse Connectors

01 10 capabilities

Aircall

Cloud business phone system. manage calls, contacts, and team availability via AI.

View Connector

02 12 capabilities

Freshcaller

Manage your cloud phone system, track calls, and oversee agents via AI agents with Freshcaller.

View Connector

03 6 capabilities

MightyCall

Set up a professional virtual phone system with call routing, voicemail, and analytics that makes your small team sound big.

View Connector

04 12 capabilities

JustCall

Make and receive business calls from any device with a cloud phone system that logs every interaction in your CRM automatically.

View Connector

05 7 capabilities

RingCentral

Manage business communications via RingCentral. send SMS, track call logs, and monitor presence directly from your AI agent.

View Connector

06 10 capabilities

BatchDialer

Automate your outbound dialing workflows via BatchDialer. manage campaigns, leads, and call logs directly from any AI agent.

View Connector

Bring your own AI

Change the model, client or framework. Keep Dialpad connected.

Claude
ChatGPT
Gemini
Cursor
VS Code
Windsurf
ZCode
Cline
Zed
Continue
Kiro
Roo Code
Zencoder
Goose
Void
Augment Code
Amp
Qodo
Tabnine
Pieces
Sourcegraph Cody
JetBrains
Warp
Amazon Q
Antigravity
BoltAI
Raycast
Jan
LM Studio
AnythingLLM
Open WebUI
Msty
Cherry Studio
LibreChat
TypingMind
Chorus
5ire
n8n
LangChain
LlamaIndex
CrewAI
Vercel AI SDK

Before you connect

Questions about Dialpad.

The practical details behind the request, access and result.

Can I use the Dialpad MCP to send text messages?

Yes, your agent can send outbound business SMS to any E.164 formatted number. You just tell the agent what to say and who to send it to.

How does the Dialpad MCP handle call logs?

It pulls real-time telephony data, including answered, missed, and rejected calls. Your agent can summarize these logs for you on demand.

Can I update my team status with this?

Yes, you can use the Connector to change your presence status or custom markers. This keeps your team informed without you having to open the Dialpad app.

Does the Dialpad MCP work with my company directory?

It can list team contacts and pull specific profile details for anyone in your organization. This helps your agent find the right contact info quickly.

Is this Connector good for auditing call metrics?

Yes, it's great for that. It can retrieve cloud logging traces for rejected call paths and other key statistics.

Can I use the Dialpad MCP to manage IVR groups?

Yes, it can identify and list the precise active arrays spanning your IVR groupings. This is useful for understanding how your calls are being routed.

How do I get a Dialpad API Key?

Log in to your Dialpad admin dashboard, navigate to Admin Settings > My Company > Authentication > API Keys, and generate a new key with the required scopes.

Can the agent receive SMS messages?

This integration currently focuses on sending SMS and auditing logs. Incoming SMS can be monitored through the call and message logs in your account history.

Does it support international numbers?

Yes, as long as your Dialpad account is configured for international calling/messaging, the agent can send SMS to any valid E.164 formatted number.

One connection away

Give your agent a direct line to Dialpad.

Connect Dialpad once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available

Dialpad Telephony and SMS Management

That your AI agent becomes a functional part of your telephony and messaging infrastructure.

Support Follow-ups

Call Volume Audit

Team Status Sync

Get person details

Upsert business contact

Wipe directory entry

List team contacts

List raw call logs

Get agent profile

List call statistics

List ivr departments

Dispatch office sms

Update presence status

Open Connectors

Add the URL

Turn it on in chat

Open MCP settings

Add the URL

Save and start

Open MCP Settings

Add the server config

Save the file

Start using Dialpad

Create MCP config

Add the server config

Enable Agent mode

Start using Dialpad

Open MCP Settings

Add the server

Save and reload

Start using Dialpad

Open Cline MCP Settings

Add remote server

Enable the server

Start using Dialpad

Install Claude Code

Add the Connector

Verify the connection

Start using Dialpad

Customer Support Lead

Sales Manager

Office Administrator

Aircall

Freshcaller

MightyCall

JustCall

RingCentral

BatchDialer

Give your agent a direct line to Dialpad.