Fixably MCP for AI. Manage Service Orders and Inventory Statuses.
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Fixably connects your service center operations to any agent, automating the entire repair workflow from start to finish. It lets you manage orders, look up customer history, and track real-time stock levels across multiple locations using natural conversation.
What your AI can do
Add order note
Adds a specific note or status update to any existing repair order ticket.
Change internal location
Updates the physical location of a device within the service center's tracking system (e.g., from 'SERVICE' to 'STORE').
Create order
Initializes and creates an entirely new repair order record in the system.
Create new repair orders and update existing ones instantly through conversational commands.
Pull detailed client profiles or search for accounts using just a name or email address.
List all product types available in the warehouse, check current stock levels at specific sites, or list what locations you have set up.
Change a device's internal location—for example, moving it from 'Service' to 'Store'—or post detailed notes to the job ticket.
Retrieve specific order metadata or list all files attached to a repair record for review.
Ask an AI about this
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Fixably MCP with 12 Tools
Use these twelve tools to create new orders, check stock levels, pull customer records, and update the status of any repair job.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Fixably on VinkiusAdd Order Note
Adds a specific note or status update to any existing repair order ticket.
Change Internal Location
Updates the physical location of a device within the service center's tracking...
Create Order
Initializes and creates an entirely new repair order record in the system.
Get Customer
Retrieves all detailed information for a specific customer account.
Get Order
Pulls up every piece of metadata and status detail associated with one particular...
Get Stock
Checks the current availability count for specific parts at a given inventory site.
List Customers
Provides a list of all customer accounts registered in the system.
List Order Files
Retrieves a manifest of all files, receipts, or documents linked to a specific order...
List Orders
Generates a list view of multiple repair orders based on status or date range.
List Stock Products
Shows all types of products that the center stocks, regardless of whether they are...
List Stocks
Lists every physical location (inventory site) where stock is held across your...
Update Order
Makes broad changes to an order, such as changing its assigned status or updating key details.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Claude AI
Open Claude Settings
Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
Add Custom Connector
Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:
https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp
Replace [YOUR_TOKEN_HERE] with your token
from cloud.vinkius.com. For OAuth-protected servers, expand
Advanced settings to add credentials.
Start a conversation
Open a new chat. The Fixably integration is available immediately — no restart needed.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
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- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
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Make Your AI Do More
Start with Fixably, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,100+ others, all in one place
- Add new capabilities to your AI anytime you want
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- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This connection provides 12 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.
Today's repair workflow requires jumping through hoops.
Right now, handling a single job means hopping between screens. You start in your order system to check ticket details; then you open the inventory database just to see if we have the screen; next, you jump to the CRM tool to confirm the customer's billing address; and finally, you go back to the original ticket to update its status. It’s a lot of clicking and copy-pasting.
With this MCP, your agent does the heavy lifting. You just tell it what needs fixing—say, 'Check if we have parts for order 456.' Your agent handles the checks against inventory and customer records behind the scenes and gives you one answer: the status of the job.
Fixably MCP delivers control over every stage.
You no longer have to manually cross-reference order details with inventory levels. Instead, your agent can use `get_stock` and then immediately follow up by creating the record using `create_order`, all in one conversation flow. It's immediate and reliable.
It’s about eliminating friction. You tell it what needs to happen, and it makes sure that every system—the order board, the warehouse count, and the client file—is updated correctly.
What your AI can actually do with this
Running a service operation means juggling three different systems: inventory, customer records, and job tickets. This MCP handles all of that complexity so your agent doesn't have to. You can talk to it like you’re talking to the dispatch desk. Need to know what parts are available? Just ask. Want to update a client's address and change their repair status in one go? No problem.
It keeps track of everything—from initial order creation right through to final device location updates. Connecting this MCP via Vinkius means your agent gets access to the whole catalog, so you don't have to worry about connecting twelve separate services. You just manage the repairs with conversation.
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Here's how it actually works
The bottom line is: your agent handles the API calls so you just talk to it naturally.
First, subscribe to this MCP through the Vinkius Marketplace. This gives your agent the necessary access keys.
Next, input your specific Fixably Subdomain and API Token into your agent's settings. You find these in User Settings > Integrations.
After connecting, you can start managing everything—creating orders, checking stock, adding notes—directly through any MCP-compatible client.
Who is this actually for?
This is for people running a physical service center, electronics repair shop, or field maintenance operation. If your job involves coordinating parts inventory with customer tickets and multiple team members, this MCP saves you from switching between five different dashboards.
Needs to quickly check an order's status or add a diagnostic note without leaving their current screen.
Must get a real-time overview of inventory across all branch locations and update the status of pending repair jobs.
Needs to pull up a customer's full history, check an order's progress, and provide fast resolution updates over chat.
What Changes When You Connect
Saves time on context switching. Instead of opening the customer portal, then the inventory site, and then the order management dashboard, you ask your agent to do it all in one chat session.
Maintains data accuracy by centralizing updates. You can update a device's location using change_internal_location while simultaneously adding technical notes via add_order_note, ensuring both records are current.
Reduces search friction. If you only have the customer’s name, your agent uses get_customer to pull their history and order details without needing an ID number first.
Improves planning by tracking parts. Need to know if a specific screen is in stock? You can use get_stock right away, then immediately proceed to create_order if the count looks good.
Provides a full audit trail. By using list_order_files, you instantly pull up all associated documentation, keeping your workflow clean and traceable.
See it in action
The Missing Part Dilemma
A technician needs to finish a repair but can't find the necessary component. They ask their agent to check stock at location 'Store A'. The agent uses get_stock and reports that 12 units of the specific part are available, allowing the tech to immediately update the order status using update_order and complete the job without calling inventory manually.
Handling Customer Inquiries
A support agent gets a call from an upset customer who doesn't know their ticket number. The agent asks their agent to list all orders for that client using list_orders and filters down the results. They then use get_order to find the specific status, giving the customer an immediate answer.
The Location Transfer
A store manager finishes repairs on a device and needs to move it from the 'Service' area back to the main 'Store' floor. They simply instruct their agent to change the location using change_internal_location, which instantly updates the central record.
Starting a New Job
A sales team member takes a walk-in client and needs to start a repair job. They ask the agent to create a new ticket using create_order. The agent prompts for necessary details, ensuring all metadata is captured right away.
The honest tradeoffs
Checking inventory first, then forgetting to check customer records.
A manager checks stock using list_stocks and confirms parts are available. They create an order, but fail to use get_customer to verify if the client has a good payment history or existing warranty coverage.
Updating status without documentation.
A technician changes an order's status using update_order to 'Ready for Pickup,' but forgets to use add_order_note to document why it was finished or what the final diagnosis was.
Trying to combine too many functions in one call.
Asking the agent, 'Update order 123, check stock for parts A and B, and also list files.' This is messy because the system needs discrete actions. You'll get confused results.
Bypassing listing functions.
Assuming a customer or product exists without first running list_customers or list_stock_products. The agent will fail if it doesn't know what options are available to reference.
When It Fits, When It Doesn't
Use this MCP if your process is highly dependent on coordinating multiple, distinct data points: customer records, physical inventory counts, and active job tickets. You need a single source of truth for the entire repair lifecycle. Don't use it if you just need to manage pure CRM functions (like sending emails) or only track one thing in isolation (like just reading files). If your process is simple—say, just writing notes—you probably don't even need this whole setup. But if you routinely move items between departments and check parts availability before billing, this MCP handles the connective tissue.
Questions you might have
How do I use the `get_order` tool with Fixably MCP? +
You must provide a unique identifier for the order (like an order number or ticket ID). The agent uses this to pull all associated metadata, allowing you to see everything from initial diagnosis notes to current status.
Can I use `list_customers` and then `get_customer`? +
Yes. You can first run list_customers to get a general idea of who's in the system, and then use get_customer with a specific name or email if you need deep details on one account.
Does Fixably MCP handle inventory updates? +
Yes. It supports both listing all available sites using list_stocks, and checking the count of products at those sites with get_stock.
What's the difference between `create_order` and `update_order`? +
create_order starts a brand new record from scratch. Use update_order when the job already exists, but its status or details have changed.
What credentials do I need to successfully run the `list_orders` tool? +
You'll need your Fixably Subdomain and an API Token. You find these in User Settings under Integrations. This setup ensures your AI client has permission to read all required order data.
When using the `get_order` tool, how does the MCP handle non-existent order IDs? +
The MCP reports a clear error message indicating that the specified order ID was not found. Your agent can then prompt you to check your input or run list_orders for valid alternatives.
If I need to review supporting documents, how does the `list_order_files` tool work? +
It returns a list of attached file names and types linked directly to that repair order. You can then pass those filenames to your agent for detailed content retrieval or viewing.
Does the MCP support checking product availability across multiple storage locations using `list_stocks`? +
Yes, your agent first runs list_stocks to see all available sites. You then pass those location IDs to get_stock to check inventory at every specified point.
How do I change the internal location of a device using the agent? +
You can use the 'change_internal_location' tool. Simply provide the Order ID and the new location string (e.g., 'SERVICE', 'STORE', or 'CUSTOMER'). The agent will update the record in Fixably immediately.
Can I see which products are available at a specific stock location? +
Yes! Use the 'list_stock_products' tool and provide the Stock ID. The agent will return a list of all products currently held at that specific inventory location.
How do I add an internal update to a repair order? +
Use the 'add_order_note' tool. You'll need the Order ID and the text of your note. This allows you to document repair progress or internal findings directly from your chat interface.
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