ServiceTitan MCP for AI. Manage jobs, customers, and payments from chat.
Gemini Works with every AI agent you already use
…and any MCP-compatible client
How this MCP server connects to your AI agent
ServiceTitan connects your AI agent directly to field service operations. You manage customers, jobs, appointments, and inventory without leaving your chat window.
Use it to list customer records, dispatch jobs, update appointment status, or record payments instantly.
What AI agents can do with ServiceTitan Automation
Create inventory adjustment
Records changes to stock levels for specific inventory items (SKUs).
Create customer
Creates a new customer profile in ServiceTitan using basic details.
Create payment
Records a payment against an existing invoice in the accounting module.
List existing customers in ServiceTitan, or create a new one if you don't have their information.
Retrieve full details for active jobs and track job dispatch status within the system.
Change an appointment's status (e.g., 'Completed,' 'Rescheduled') instantly, keeping your field team in sync.
List outstanding invoices or record a payment against an invoice directly through the chat interface.
See what SKUs you have on hand, and make inventory adjustments when stock levels need correcting.
Ask an AI about this
Waiting for input…
What AI agents can do with ServiceTitan MCP Server: 9 Tools for Field Ops
These tools let your agent perform core business actions in ServiceTitan—from listing customer accounts to adjusting stock levels.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using ServiceTitan on VinkiusCreate Inventory Adjustment
Records changes to stock levels for specific inventory items (SKUs).
Create Customer
Creates a new customer profile in ServiceTitan using basic details.
Create Payment
Records a payment against an existing invoice in the accounting module.
List Customers
Retrieves a list of all existing customers within your account.
List Invoices
Retrieves a list of invoices, allowing you to check outstanding balances.
List Jobs
Gets detailed information on active and past jobs dispatched through the system.
List Locations
Lists all physical job sites or office locations tracked in ServiceTitan.
List Skus
Shows a list of all current inventory item codes and descriptions.
Update Appointment
Changes the status of a scheduled appointment, keeping your team's schedule accurate.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Claude AI
Open Claude Settings
Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
Add Custom Connector
Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:
https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp
Replace [YOUR_TOKEN_HERE] with your token
from cloud.vinkius.com. For OAuth-protected servers, expand
Advanced settings to add credentials.
Start a conversation
Open a new chat. The ServiceTitan integration is available immediately — no restart needed.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with ServiceTitan, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,100+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by ServiceTitan. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
VINKIUS INFRASTRUCTURE
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Managed infra
V8 Isolated
Sandboxed per request
Zero-Trust Proxy
No stored credentials
DLP Enforced
Policy on every call
GDPR Compliant
EU data residency
Token Compression
~60% cost reduction
Built on the Model Context Protocol (MCP) for Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This connection provides 9 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.
You shouldn't have to jump between tabs just to update a job status., Solved with Vinkius AI Gateway
Right now, if an ops manager finds out a crew is delayed, they might open the dispatch portal. Then they check ServiceTitan for customer details in a separate tab. If they need to update the appointment time, they have to switch again. It's clicking through three different screens just to keep people informed.
With this MCP server, you tell your agent: 'Update the status of job 98765 because it's running late.' The agent handles the whole sequence internally and confirms the change instantly. You get immediate confirmation without opening a single tab.
ServiceTitan MCP Server: Manage Payments, Jobs, and Inventory.
Manually reconciling payments is tedious. You have to pull reports on invoices from one place, confirm the payment amount in another system, and then manually update ServiceTitan records—a process prone to human error every time.
Now, you simply ask your agent: 'Record a $1200 payment for invoice 789.' The server runs `create_payment`, updates the ledger, and marks the job complete. It's one command that handles multiple steps.
What your AI can actually do with this
Connect your ServiceTitan account to any AI agent and ditch the switching screens. This server lets your agent talk straight to your core field service operations data. You manage customers, jobs, appointments, and inventory—all from your chat window.
Managing Customer Records & Locations
You can check out a list of every existing customer using list_customers. If you're dealing with someone brand new, don't sweat it; you can whip up a whole new profile instantly with create_customer, just by feeding in the basic details. You also need to know where your crews are working—you can pull a list of every physical job site or office location tracked in ServiceTitan using list_locations.
Handling Jobs and Appointments
When you need an update on work, you've got list_jobs. This tool pulls detailed info on every active job, giving you the full picture of what your team is doing. For appointments, keeping things straight is key; run update_appointment to change a scheduled appointment’s status—whether it's 'Completed,' 'Rescheduled,' or something else—keeping your field crew in sync right away.
Billing and Accounting Control
Don't let money get messy. You can retrieve a list of outstanding invoices using list_invoices, so you know exactly what balances are owed. Need to record cash? Use create_payment to log a payment against an existing invoice directly in the chat, bypassing manual entry.
Keeping Inventory Tight
Stock control is crucial out here. You can see every single SKU code and its description by calling list_skus. If you use up some materials or get a new shipment, you update the books with create_inventory_adjustment to record changes to stock levels for specific inventory items.
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Here's how it actually works
The bottom line is, your agent handles the API calls. You just ask questions in plain English, and it does the heavy lifting across ServiceTitan's modules.
Subscribe to the ServiceTitan server. You'll enter your specific Client ID, Client Secret, and Tenant ID.
Your AI client authenticates with Vinkius and connects to the service via MCP.
You talk to your agent: 'List all jobs for John Doe.' The agent runs the necessary tools and provides you with the data.
Who is this actually for?
Operations Managers, Accounting Teams, and Inventory Controllers use this. If you spend half your day clicking between CRM dashboards, job dispatch screens, and accounting tabs, you need this. It brings all that data into one conversational workflow.
Checks real-time job status across multiple crews without logging into the main dispatch portal.
Looks up customer invoices and records payments instantly, eliminating tab switching between accounting software and ServiceTitan.
Counts current stock levels (SKUs) and makes necessary inventory adjustments directly from the chat interface when a job finishes.
What Changes When You Connect
Dispatching is instant: Use list_jobs to get an overview of all current job status. You don't have to click into the dispatch board; you just ask for the list, and it shows up.
Never lose track of money: Need to record a payment? Running create_payment lets you attach funds directly to an invoice without ever leaving your AI agent window.
Fast Customer Lookup: Start with list_customers. You can verify if John Doe exists in the system, or use create_customer if he's brand new. It keeps everything centralized.
Keep Inventory Accurate: When a technician uses parts, running create_inventory_adjustment immediately updates stock levels. No more guessing how many copper pipes you actually have.
Real-time Scheduling: Updating an appointment status with update_appointment ensures your team sees the change right away. It keeps field operations running without manual email updates.
See it in action
The Billing Problem
An accounting specialist needs to confirm if a client paid last week's bill. Instead of logging into ServiceTitan and navigating the billing module, they ask their agent: 'What payments are recorded for invoice ID 1234?' The agent runs list_invoices and create_payment, confirming the payment amount immediately.
The Dispatch Check
An operations manager needs to know which crews were scheduled yesterday. They simply ask, 'Show me all jobs dispatched for the North End yesterday.' The agent runs list_jobs, giving them a consolidated list without opening the main dispatch board.
The Missing Stock Count
A field tech finishes a job and realizes they used too many fittings. Instead of writing a ticket to inventory, they tell their agent: 'Adjust stock for fitting XYZ by -5.' The agent runs create_inventory_adjustment, keeping the count accurate on the fly.
The New Client Setup
A sales rep closes a deal with a new client. Instead of manually entering data into multiple screens, they ask their agent to 'Add Mr. Smith as a customer.' The agent runs create_customer and logs the record instantly.
The honest tradeoffs
Manual Data Entry
A user finds an invoice number via email, then opens ServiceTitan in a new tab, searches for it, copies the data, and manually enters payment details.
Use your agent to run list_invoices first. Once you confirm the correct invoice ID, tell your agent to 'Record $500 payment against this.' The process is done in one chat exchange.
The Dashboard Dive
An operations manager has to click through three different dashboards—dispatch, customer records, and inventory—to gather a full picture of job status.
Ask your agent to cross-reference the data. For example: 'List jobs for Customer XYZ and tell me if they have open invoices.' It combines list_jobs and list_invoices logic.
Guessing Stock Levels
A tech needs parts but can't find the current count, so they call a manager to manually check the warehouse stock sheet.
Ask your agent to run list_skus first. Then tell it: 'Adjust the stock level for SKU-456 down by 2.' It executes both reading and writing in one flow.
When It Fits, When It Doesn't
Use this server if your primary need is interacting with core ServiceTitan records—customers, jobs, payments, or inventory—and you want to do it without switching applications. This works best when you have a clear transaction: 'I need to [ACTION] for [ENTITY].'
Don't use this if you need complex reporting (e.g., 'Show me the average profit margin across all jobs last quarter'). For that, you need an external BI tool connected via a data warehouse. This server is for transactional CRUD operations: creating, reading, updating, and deleting specific records. If your task requires running multiple different reports or manipulating data outside of ServiceTitan's core modules (like payroll), look at specialized accounting software tools instead.
Questions you might have
How do I use ServiceTitan MCP Server to see all my clients? +
You run list_customers. This tool retrieves a list of every customer record in your account. You can then ask for specific details on any ID listed.
What if I need to track parts used during a job with ServiceTitan MCP Server? +
You use the inventory tools. First, run list_skus to see what you have. Then, run create_inventory_adjustment to subtract the parts that were used for the job.
Can I update an appointment status using ServiceTitan MCP Server? +
Yes. Use the update_appointment tool and provide the specific ID and the new status (e.g., 'Completed' or 'Rescheduled'). The change is reflected in your system instantly.
Does ServiceTitan MCP Server handle billing disputes? +
It helps by letting you check records. You can use list_invoices to view outstanding bills, and if a payment came in, you run create_payment to apply it.
What credentials do I need to successfully use `list_customers` with ServiceTitan MCP Server? +
You must provide your ServiceTitan Client ID, Secret, and Tenant ID. These are standard developer credentials found in the ServiceTitan portal. Once you input these details, your AI client handles the secure connection flow automatically.
How do I use `list_jobs` to retrieve historical job records from ServiceTitan? +
The list_jobs tool retrieves detailed job history, not just currently active dispatches. You can specify filtering parameters like date ranges or status types when making your request. This gives you a full audit trail of past work orders.
If I attempt to `create_payment` and it fails, what information does ServiceTitan MCP Server provide? +
The API response includes specific error codes and messages detailing why the transaction failed. For example, if the account is flagged or funds are insufficient, you receive an immediate status code explaining the exact issue.
Can I use `list_skus` to check inventory across multiple physical locations? +
Yes, the tool supports filtering by a list of location IDs. You provide several site identifiers, and it compiles all available SKUs from those specific sites into one comprehensive report for your agent.
Can I update the status of an existing appointment directly? +
Yes. Use the update_appointment tool by providing the appointment ID and the new status payload. This will immediately reflect in the ServiceTitan Dispatch module.
How do I check current inventory levels for specific parts? +
You can use the list_skus tool to retrieve a list of all inventory items and their current details from the Inventory module.
Is it possible to record a new payment for a customer invoice? +
Absolutely. The create_payment tool allows you to record payment data directly into the Accounting module for any valid invoice.
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