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Vinkius

Helpjuice Connector for AI agents.

12 live capabilities

Manage your help center and internal documentation through natural conversation.

Live agent request Helpjuice / Connector

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AI Agent

Why people use Helpjuice

Helpjuice Knowledge Base Management for Support Teams

With this Connector, the agent just asks their AI client to find the relevant help article. The agent gets the answer instantly without leaving the chat window. This turns a multi-click search into a single sentence.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You can manage your entire Helpjuice knowledge base using only natural language commands.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Finding complex troubleshooting steps

    A support agent asks their agent to find the specific guide for a login error.

  2. Real-world use case 02

    Identifying trending topics

    A content creator asks for the most common search terms this week.

  3. Real-world use case 03

    Rapidly updating documentation

    A technical writer needs to change a URL in three different guides.

Complete set · 12capabilities

The complete Helpjuice capability set.

These are the exact actions your AI can choose when you ask it to work with Helpjuice.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 12 available through Helpjuice.

  1. 01 Capability

    List kb groups

    List user groups defined for permissions and access.

  2. 02 Capability

    Create article

    Create a new article in the knowledge base by providing a title and body content.

  3. 03 Capability

    Downvote article

    Record a downvote for an article to track content helpfulness.

  4. 04 Capability

    Get article details

    Get detailed content and metadata for a specific article.

Capability set02 / 03

05—08

4 capabilities in this set.

Part of 12 available through Helpjuice.

  1. 05 Capability

    Get article stats

    Get engagement statistics for a specific article.

  2. 06 Capability

    Get search trends

    List recent search terms used by visitors to identify content gaps.

  3. 07 Capability

    List articles

    List all articles in the Helpjuice knowledge base for a birds-eye view.

  4. 08 Capability

    List categories

    List all categories in the knowledge base to see how content is organized.

Capability set03 / 03

09—12

4 capabilities in this set.

Part of 12 available through Helpjuice.

  1. 09 Capability

    List kb users

    List all internal users and authors within the Helpjuice platform.

  2. 10 Capability

    Search kb

    Search the knowledge base for articles matching a specific query.

  3. 11 Capability

    Update article

    Update an existing article with new content or metadata.

  4. 12 Capability

    Upvote article

    Record an upvote for an article to track content helpfulness.

Set up in minutes

One URL. Then ask Helpjuice to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Helpjuice from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_1kjOJByKTQoehvrvrvKau4sBKGUqcPF2Zc04Z4xU/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Helpjuice, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Helpjuice for the conversation.

Where the request belongs

Work Helpjuice can move forward.

Built around the request

This is for knowledge managers who are tired of manual content audits, support agents who need instant answers, and content creators who want to see real-time engagement data without manual exports.

01

Knowledge Manager

You use this to audit your library for outdated articles and identify which categories need more content.

02

Support Agent

You use this to quickly find specific troubleshooting steps while chatting with a customer.

03

Content Strategist

You use this to monitor search trends and engagement stats to decide what to write next.

Bring your own AI

Change the model, client or framework. Keep Helpjuice connected.

  • Claude
  • ChatGPT
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Before you connect

Questions about Helpjuice.

The practical details behind the request, access and result.

Can I use Helpjuice MCP to create new articles?

Yes, you can ask your AI client to create new articles by providing the title and the content you want included. It will handle the creation process directly in your Helpjuice knowledge base.

How does Helpjuice MCP help my support team?

It allows support agents to find help articles instantly using natural language. Instead of searching through folders, they can just ask the AI to find the right answer for a customer.

Can I see what people are searching for with Helpjuice MCP?

Yes, you can pull recent search trends to see what terms your visitors are using. This helps you identify what information is missing from your current documentation.

Does Helpjuice MCP work with Claude?

Yes, this Connector is compatible with Claude, Cursor, Windsurf, and any other AI client that supports the Model Context Protocol.

How do I manage categories in Helpjuice with this Connector?

You can simply ask your AI client to list or manage your categories. This helps you keep your documentation organized without having to navigate the Helpjuice dashboard.

Can I update existing articles using Helpjuice MCP?

Yes, you can ask your agent to update specific articles with new information. It will modify the existing content while keeping your documentation current.

How do I find my Helpjuice API Key?

Log in to your Helpjuice account, go to Settings, and you will find your API Key listed in the account or integration section. Ensure you have the necessary permissions to access API settings.

What is the Helpjuice 'Subdomain'?

The subdomain is the unique part of your Helpjuice URL (e.g., if your KB is at mycompany.helpjuice.com, your subdomain is mycompany).

Can I search for specific terms across my documentation?

Yes! Use the search_kb capability. It performs a real-time search across article titles and body content, returning the most relevant results from your knowledge base.

Is the integration secure for managing documentation?

Absolutely. The integration uses official Helpjuice API keys over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.

One connection away

Give your agent a direct line to Helpjuice.

Connect Helpjuice once. Keep it beside 5,900+ managed Connectors when the next task needs more.

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